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"Fantastic customer service. This is the only company I buy my PS2 games from. They are quick, reliable and if I have a problem they are prompt and provide a personal genuine customer service which I value very highly. Their games are cheap, but they are of the highest quality, I have never had a bad quality game from them. In fact, I have had worse quality discs new. Their name says it all really, shopping with them is a relaxing experience. Highly recommend. "
"I was sent a dispatch email the same day I placed the order (Mon). As they were sent 1st class I was a little worried when they had not arrived by Fri. E-mailing Chillout games I was impressed with their quick response and the knowledge they had - they told me when they would be able to report the parcel lost to Royal Mail and what I could do until then. This was all phrased in a friendly manner. The parcel 'arrived' Friday afternoon - though I was unaware as I was at work. I collected it Saturday & the posting date on the stamp matched the dispatch date I was given. Despite Royal Mails delay, I have found Chillout Games to be friendly & professional - with what would have been a very quick delivery (without the Royal Mail strike backlog). They seem very willing to help the customer solve problems without being accusing, condescending or making you feel like you are making an unnecessary fuss."
"I'm very satisfied! The game I bought is like new; excellent packaging and instruction booklet, no one single scratch on the cd surface. It works perfectly. I received it in my mailbox in Italy in 6 working days from the order by air mail. Alberto "
"ordered two games which arrived 24 hours later. very fast service, and the games are as new. very pleased and glad i found this company. will be useing them again. highly recommended. thankyou."
"Very good price. Quick delivery. Well packaged even though there was no charge. I would recommend this company to anyone and I will buy from them again."
"Impressed by efficiency ,condition and choice."