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"Cheaper than dirt is uses shady unethical business practices and is very greedy. also anyone who has orderd from this site check your credit card statment because they give out your credit card to a thrid party service that charges 10-12$ a month with out you actually knowing. You have to uncheck the box when you order to opt out because it is set to default to sign you up for these scam sight. Cheaper than dirt is a scam and is very greedy they dont care about the customer they just care about makeing money."
"I've placed at least 12 orders with Cheaper Than Dirt since 2002 (though none since they got rid of their Buyer's Club discount). No problems that I can remember. Their prices are so low I've even used them as a drop shipping service and sold their items on eBay for a profit. Shipping is a little higher than most stores, though. Yet they've always shipped next day in my experience and provide a tracking number. But I will never buy ammo from them since they charge an arbitrary $3 fee for every ammunition order. Good overall experience."
"CTD has great prices and an EXCELLENT selction of shopping supplies, accessories, etc.I've made 3 orders from CTD thus far and have been pleased overall with the process, prices, shipped method and speed as well as packaging. All items have been in excellent condition on arrival, NIB with no issues.About the only thing that ends up pushing me to some other sites for shooting accessories is CTD's shipping prices can sometimes end up making them more expensive than places like Opticsplanet or a high volume reputable ebay vendor like UltimateArms. Still think CTD is an excellent store and highly recommend them!"
"Terrible service. I was sent an email informing me my item shipped on the 8th. According to FedEx, they did not ship the package til the 12th. When I emailed them about the discrepancy, I was told it was a "mistake," but offered no refund for shipping or other consolation. I figure they lied about getting it out that day and hoped I didn't notice. The package is scheduled for delivery a few days after the last day in the original shipping time range. "
"Placed several orders in the past 6 months. Everything always came promptly. Good prices."
"Pitiful, pitiful customer service. I ordered some fuseless fireworks from their site and was unfortunately incorrect about the type of fireworks I was getting. When I received the product, the box containing 50 individual packages was in shambles. I actually had to hold it together to lift it out of the delivery box. At that time, I immediately knew that the product was not what I had believed it to be, and put it right back in the delivery box. I then notified cheaperthandirt.com of the mistake and asked for a refund. The refund was denied in complete contradiction to their return policy. Needless to say, I will never again order from their site, nor will I ever point anyone their direction. They have no concept of customer service."
"These guys are crooks. I just ordered a Spyderco ceramic benchstone from them, which cost me 37$+shipping and surprise: I get an open box item and the stone is broken on one corner. They even put tape on it to hold the pieces together. Wrote them an e-mail but no answer so far.The thing gets worse: they eventually replied to my e-mail apologizing for their "mistake" and asked me to ship the item back to them for a full refund. They even sent me a FedEx label so I would not have to pay for the shipping.And then, guess what? They partially refunded me, taking away 8$ for shipping, so they end up making money out of this whole thing.Finally, after another exchange of e-mails and excuses from the store, I finally got all my money back."
"Beware of buying this or any other products from this company, as they are prone to use false advertising. Moments after ordering some of the Lake City 5.56mm ammo, I read other postings on their very own website that said 5.56 should not be used in weapons chambered for .223. I immediately contacted their customer service since my rifle is chambered for .223, and asked if I could replace that portion of my order with some ammo in .223. At this time, the ammo had not yet been shipped and I had also ordered $300 worth of handgun ammo. The woman I spoke to insisted that the ammo was .223 even though the boxes are plainly marked 5.56mm, and she pretended to ask a "technical person", who said the same thing. So I foolishly believed her and that was the ammo they shipped me. Subsequently, I found numerous other references to the fact that one must not shoot 5.56mm in a .223, including an email from the manufacturer of my rifle, referencing that specific brand and caliber 5.56mm. I emailed Cheaper Than Dirt twice requesting an exchange, and they never even replied to me. Look at all the places where there is 5.56mm on their website advertised as .223 despite all the warnings, and you get a pretty good idea of what sort of business people they are."
"I bought a Surefire flashlight in 1999, and I attempted to return it under their 30 day policy. They would not accept the return even though their posted policy stated that the only return exceptions were food, firearms, and ammo. They acknowledged that their posted policy said nothing about Surefire flashlights, but they would not accept returns of these items because Surefire would not reimburse them."
"Ordered ammo on Sunday. Found it for much less elsewhere on the internet. Immediately e-mailed customer service to cancel order at once. Unavaliable on weekend and no response.early monday morning got an e-mail that order not shipped yet,couldn't cancel.Asked if they would match the price from the other reputable place I orderded from and they refused. Obviously do NOT care about good will and customer satisfaction. I have been a loyal customer in the past, but now they have lost a customer. they shouldcall it "lack of customer service" or "customer dis-service" Very upset!!!"
"I placed the order on the 25th and it arrived on the am of the 28th."
"This was my second order from this company, and I intend to buy from them again. The prices are great, shipping is fast and (relatively) cheap.I do agree with another poster here that they could do better with out of stock updates. One of the knives in my first order was out of stock, so i signed up for an alert. By the time I got their email telling me it was in stock, I'd already had it for 3 or 4 days ; - )I would recommend cheaperthandirt.com to everyone. "
"Great prices but theyneed more up to date inventory information. "
"The prices were good and shipping was reasonable. However, it took several days to process my order. I guess I can live with the delay as long as the prices remain competitive."
"Excellent prices and fast shipping. I have been ordering for years from them and they have always been great."
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