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Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.77/10 5.77/10
    Chance of future purchase: Rating 3.75/10 3.75/10
    Shipping & packaging: Rating 4.58/10 4.58/10
    Customer service: Rating 2.05/10 2.05/10
    Return/Replacement policy: Rating 2.08/10 2.08/10

127 Customer Reviews

Rating 2/10
1/5
modified review posted

"Similar experience to many others who have already commented. I ordered a product on February 5, 2013. Said the product was in stock and the transaction went through. The following day I received a message that the product could not ship due to "depletion of inventory." After receiving this message, my credit card was still charged. Two days later I was refunded. As this was all transpiring, the product I had ordered miraculously reappeared in stock and for sale, but cost $6 more per unit. Shady business practices at best. They seem to be bordering on fraudulent advertising."



Rating 2/10
1/5
modified review posted

"I had a bad experience similar to other reviews. I ordered some ammo and they charged my card, only to get the "depletion of inventory" email a few days later. When I wrote to them about this their response was "demand is high". I responded to this and their next response was "What would you like me to say?". Really, this is customer service? I ignored the warnings and bought from them, but I won't make this mistake again. Stay away from this site and buy at a place that values your business."


Rating 2/10
1/5
modified review posted

"I ordered two 30rd magazines from Cheaper than dirt. The web site said they were in stock. They sent an email saying they would not ship “due to depletion of inventory” but billed my Visa anyway. Not only did they violate Visa USA policy, I view this as fraud. I have filed a fraud affidavit with my bank to get my money back and filed a complaint with Visa USA. "

+ Read user comments

Rating 2/10
1/5
modified review posted

"Crooks will never get a dollar bill out of this ol boy again! I placed an order at around 2:00am on 1/28/13. Within 30 min I wanted to cancel my order so I called them & attempted to cancel the order & the lady was very rude & told me that I could not cancel because it had been sent to shipping already. Really, at 2am, come on! Oh yeah, the order still hasnt shipped....I wish I would have looked at the online reviews of the customer satisfaction first! Take my advice, spend your $ elsewhere!!! They are no different than TargetSportsUSA! Stay away from both of these sorry ass retail stores! Hope they go out of buisness!!!!!!!!!!!!!!!!"


Rating 4/10
2/5
modified review posted

"Purchased a pair of scope rings from them. Item was in good shape but the shipping cost they charge is ridiculous. How heavy could a pair of rings can be? They charged $12 for them! "


Rating 10/10
5/5
modified review posted

"AS with others, this is my first review of any kind really...After shopping around quite a bit and reading other reviews, CTD was the best priced. I have since used CTD 3 times, my 3rd order just tonight. the last two orders were shipped/delivered within 4 days and I am confident this next one will be as well. One of the most important features I can think of is upon checkout, even if you have had previous orders and an account, you still have to put your credit card in every time. A lot of places keep them for future purchases. I have exchanged emails with the customer service and have had top notch responses on multiple products. I also like how they continually update in stock/out stock/back ordered statuses."


Rating 2/10
1/5
modified review posted

"Ordered product on Friday and on Monday I was told that the item would not ship due to "inventory depletion" and that my CC would be refunded. The very next day, seen the same product in stock on the site for $10 more. Still waiting on my refund. AVOID this business!!!"

modified review This review was modified by ar_builder on January 15 2013 12:50:32 PM

Rating 10/10
5/5
modified review posted

"I've read a lot of the reviews and for the first time felt compelled to write my own about my experience. I have used CTD twice now. Both times, the status of my order was communicated to me via email very timely. My order shipped quickly and was accurate and fairly priced. If I felt the site was overpriced, I would not have placed an order. There are many other places to shop so instead of complaining about their pricing, go shop elsewhere.. ??"


Rating 2/10
1/5
modified review posted

""Cheaper Then Dirt" should be avoided!!! They show no respect to their customers!
The price gouge at every opportunity! At the moment AR15 magazines are in high demand, almost impossible to find or buy!
So what does "Cheaper then Dirt" do, the jack up their prices by over 100%!!! A C-Mag drum that normally retails for $300 is now $600.00!!! A Colt 30 round mag is $100.00..!!!!
This is how they treat their customers!!! Boycott these sleazeballs!!!!
"


Rating 2/10
1/5
modified review posted

"In checking my receipt after returning home I discovered that, CTD double scanned a gun bag at 59+ dollars+tax, in Dallas store, I drove 150 miles to store 1 way. Called to get the double billed gun bag back off credit card and talked to manager and they said only thing I could do was drive the 300 mile round trip and rescan my credit card to do reversal. They were iron clad unresponsive. So anyone else who has this issue who, and paid with a credit card can call their card customer service and dispute the charge and that will work around these DAs. I will never waste my time at their stores or online again. They made the error at checkout and expected me to drive 300 miles round trip to correct their error of a total $64.88 including tax. It would cost me more gas/mileage than the overcharge. "

modified review This review was modified by rmassingill on December 29 2012 08:26:31 PM

Rating 2/10
1/5
modified review posted

"Purchased a gift card, ammo, and magazines on Dec 3. Still have not received any of my order. Emailed them, and they say that it shipped, but gave no tracking number. I asked for the tracking number, and they say USPS doesn't provide one. Seeing as I ordred ammo, (which can't be shipped USPS) I emailed them back, and they stated that the ammo, and magizines were never in stock. The kicker is that my bank account was drafted for the ENTIRE order!!! I still have not received the gift card that they clamed shipped. Going to file a complaint with the BBB, as they are no longer responding to my reqest for a refund. Crazy concept to pay $250 for NOTHING."


Rating 2/10
1/5
modified review posted

"I've been a loyal customer with Cheaper Than Dirt for many years. In less than a year I have spent almost $1,800 with their company. That will be the last that I ever spend with them!!!!!!!! I find it sickining that they jack their prices like this! I guess when they say reorganizing, they mean jacking there prices. No new laws have been passed! WOW, wrong move CTD!!!!! I hope that I can find a company that does not practice the same policies as CTD. If anyone knows of one, please reply back. I would like to do buisness with them!"


Rating 2/10
1/5
modified review posted

"Well after this recent crisis, cheaper than dirt raised there pmag's from $12.95 to $60.00 within a few minutes. What's even worse, after they sold out, they changed there price back to $12.95. Talk about complete and utter greed mongers. I hope they enjoyed the extra profit they made because I and many others out there will never forget what they have done. So sad but true. Will never buy anything from these people!"


Rating 2/10
1/5
modified review posted

"Horrible business, way over priced and did i mention they are cowards?"


Rating 10/10
5/5
modified review posted

"I have purchased many thing from CTD and all have gone well. I have ordered through the website and also made purchases by phone. Their site isn't always the cheapest... that's why we shop-around.

They were courteous and helpful. The items arrived quickly and in excellent condition.
"


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