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Full Rating Profile
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    • option not available UPS Ground
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.28/10 5.28/10
    Chance of future purchase: Rating 3.50/10 3.50/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

123 Customer Reviews

Rating 4/10
2/5
modified review posted

"Purchased a pair of scope rings from them. Item was in good shape but the shipping cost they charge is ridiculous. How heavy could a pair of rings can be? They charged $12 for them! "



Rating 10/10
5/5
modified review posted

"AS with others, this is my first review of any kind really...After shopping around quite a bit and reading other reviews, CTD was the best priced. I have since used CTD 3 times, my 3rd order just tonight. the last two orders were shipped/delivered within 4 days and I am confident this next one will be as well. One of the most important features I can think of is upon checkout, even if you have had previous orders and an account, you still have to put your credit card in every time. A lot of places keep them for future purchases. I have exchanged emails with the customer service and have had top notch responses on multiple products. I also like how they continually update in stock/out stock/back ordered statuses."


Rating 2/10
1/5
modified review posted

"Ordered product on Friday and on Monday I was told that the item would not ship due to "inventory depletion" and that my CC would be refunded. The very next day, seen the same product in stock on the site for $10 more. Still waiting on my refund. AVOID this business!!!"

modified review This review was modified by ar_builder on January 15 2013 12:50:32 PM

Rating 10/10
5/5
modified review posted

"I've read a lot of the reviews and for the first time felt compelled to write my own about my experience. I have used CTD twice now. Both times, the status of my order was communicated to me via email very timely. My order shipped quickly and was accurate and fairly priced. If I felt the site was overpriced, I would not have placed an order. There are many other places to shop so instead of complaining about their pricing, go shop elsewhere.. ??"


Rating 2/10
1/5
modified review posted

""Cheaper Then Dirt" should be avoided!!! They show no respect to their customers!
The price gouge at every opportunity! At the moment AR15 magazines are in high demand, almost impossible to find or buy!
So what does "Cheaper then Dirt" do, the jack up their prices by over 100%!!! A C-Mag drum that normally retails for $300 is now $600.00!!! A Colt 30 round mag is $100.00..!!!!
This is how they treat their customers!!! Boycott these sleazeballs!!!!
"


Rating 2/10
1/5
modified review posted

"In checking my receipt after returning home I discovered that, CTD double scanned a gun bag at 59+ dollars+tax, in Dallas store, I drove 150 miles to store 1 way. Called to get the double billed gun bag back off credit card and talked to manager and they said only thing I could do was drive the 300 mile round trip and rescan my credit card to do reversal. They were iron clad unresponsive. So anyone else who has this issue who, and paid with a credit card can call their card customer service and dispute the charge and that will work around these DAs. I will never waste my time at their stores or online again. They made the error at checkout and expected me to drive 300 miles round trip to correct their error of a total $64.88 including tax. It would cost me more gas/mileage than the overcharge. "

modified review This review was modified by rmassingill on December 29 2012 08:26:31 PM

Rating 2/10
1/5
modified review posted

"Purchased a gift card, ammo, and magazines on Dec 3. Still have not received any of my order. Emailed them, and they say that it shipped, but gave no tracking number. I asked for the tracking number, and they say USPS doesn't provide one. Seeing as I ordred ammo, (which can't be shipped USPS) I emailed them back, and they stated that the ammo, and magizines were never in stock. The kicker is that my bank account was drafted for the ENTIRE order!!! I still have not received the gift card that they clamed shipped. Going to file a complaint with the BBB, as they are no longer responding to my reqest for a refund. Crazy concept to pay $250 for NOTHING."


Rating 2/10
1/5
modified review posted

"I've been a loyal customer with Cheaper Than Dirt for many years. In less than a year I have spent almost $1,800 with their company. That will be the last that I ever spend with them!!!!!!!! I find it sickining that they jack their prices like this! I guess when they say reorganizing, they mean jacking there prices. No new laws have been passed! WOW, wrong move CTD!!!!! I hope that I can find a company that does not practice the same policies as CTD. If anyone knows of one, please reply back. I would like to do buisness with them!"


Rating 2/10
1/5
modified review posted

"Well after this recent crisis, cheaper than dirt raised there pmag's from $12.95 to $60.00 within a few minutes. What's even worse, after they sold out, they changed there price back to $12.95. Talk about complete and utter greed mongers. I hope they enjoyed the extra profit they made because I and many others out there will never forget what they have done. So sad but true. Will never buy anything from these people!"


Rating 2/10
1/5
modified review posted

"Horrible business, way over priced and did i mention they are cowards?"


Rating 10/10
5/5
modified review posted

"I have purchased many thing from CTD and all have gone well. I have ordered through the website and also made purchases by phone. Their site isn't always the cheapest... that's why we shop-around.

They were courteous and helpful. The items arrived quickly and in excellent condition.
"


Rating 10/10
5/5
modified review posted

"ordered two items on wednesday after 5pm items arrived on friday at 2 pm items exactly as described and what i wanted shipping was a little high but overall transaction was good will definitely buy from again"


Rating 2/10
1/5
modified review posted

"Worst customer service I have ever seen. I purchased 308 ammo from them last week. They sent me 308 MAR ammo which is smaller than 308 Winchester. I called Cheaper Than Dirt and they told me too bad so sad. That is $250.00 worth of ammo that they refuse to exchange. I cannot believe a company can stay in business with this kind of customer service. I will never buy from them again!"


Rating 2/10
1/5
modified review posted

"Ordered 4 boxes of ammo. The rounds were tarnished in one box so I contacted Federal and found out the 9mm ammo was 11 years old. The box of .45 ammo had been tampered with and rounds were dented like someone tried to chamber some. One even had a deep scrape so no way I would shoot that. CTD rep told me "call Federal and they will replace the ammo." When I noted that they would not, the supervisor Latosha basically told me to go butt a stump. Federal said the .45 ammo was from a run for a law enforcement agency, which makes me think CTD buys old lots of ammo and sells it. For example when a department has a change in service weapons. BUYER BEWARE "


Rating 2/10
1/5
modified review posted

"Prices are good but they do not stand behind their sales - instead of returning bad ammo sold by them for replacement with new, non-defective ammo with the customer picking up any difference in cost, they instructed me to take it up with the manufacturer."


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