We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Certified Watch Certified Watch Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: New York NY
    • Contact: Support@certifiedwatchstore.com
    • Phone: 866-735-9116
    • Customer Support: 866-735-9116
    • Business Hours: 10:00am - 6:00pm Mon-thursday 10:00am - 5:00pm Friday Closed - Saturday Closed - Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.12/10 7.12/10
    Chance of future purchase: Rating 6.35/10 6.35/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 6.35/10 6.35/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

904 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5

"Product was not delivered. It was returned and I don't know why."

Rep reply posted Apr-23-2015

CertifiedWatches1, Certified Watch Store rep has responded

“It was returned to us because the buyer was unavailable at the time of the purchase. The package required a signature as listed and it is for the buyers own protection. Please let us know if you have any questions.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Watch came in 2 days and is authentic "


No Avatar

Verified Customer
Rating 10/10
5/5

"At first I thought Certified Watches was too good to be true but it was true!! The price was great, the shipping was quick, and the watch is perfect. I loved my experience with Certified Watches!! "


No Avatar

Verified Customer
Rating 10/10
5/5

"I really liked that it came in the manufactures box and that it delivered very quickly "


No Avatar

Verified Customer
Rating 10/10
5/5

"Great Watch, great price an great service!"


No Avatar

Verified Customer
Rating 10/10
5/5

"The ordering was quick, easy, and painless. I highly recommend them! "


No Avatar

Verified Customer
Rating 10/10
5/5

"They took very good care of me and gave me the best deal around on my purchase.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"Excellence all the way from online ordering to prompt shipping, not to mention that the prices are unbeatable!"


Rating 10/10
5/5

"Best Price I could fine, Perfect Condition, Authentic, Includes Box, got in 3 days and Happy Customer!! Nixon-A2431062-00 Matte Gunmetal for $109 with the online discount codes on site. I have a slight watch addiction, this is #31 and I will def buy more from them."


No Avatar

Verified Customer
Rating 10/10
5/5

"Order arrived before expected and in desired condition."


No Avatar

Verified Customer
Rating 10/10
5/5

"Had no issues what so ever. Watch arrived quickly and was exactly what i expected. Great buying experience. "


No Avatar

Verified Customer
Rating 8/10
4/5

"The wrong watch came in although I like it very much and will keep it. The Hamilton Jazzmaster that I ordered was the light band and this was the dark Brown band. But like I said I think I am going to keep it but concerned potentially to order again. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Easy online shopping, quick delivery. Will do business with again!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Everything went well. Decent packaging."


No Avatar

Verified Customer
Rating 2/10
1/5

"I HAVE TWINS GIRLS THAT I PURCHASED 2 WATCHES FOR THEIR BIRTHDAYS. WATCHES SHOWED IN STOCK AND I REQUESTED EXPRESS DELIVERY SO THEY WOULD ARRIVE IN TIME FOR THEIR BIRTHDAYS. I STARTTED RECEIVING EMAILS AFTER THE WATCHES SHOULD ARRIVED ALREADY THAT ONLY ONE WATCH WAS IN STOCK AND THEY WERE SPECIAL ORDERING THE OTHER AND IT WOULD TKE 7-10 DAYS. I TRIED SWITCHING THAT WATCH WITH ANOTHER. THEY WOULDNT LET ME DO THAT THROUGH THE SAME EMAILS THEY WERE SENDING ME. WHEN I TRIED TO CALL AFTER HOLDING FOR 20 MINUTES AND NOONE PICKING UP I HUNG UP. WATCHES THAT SHOWED IN STOCK WERENT, THEN AFTER WAITING FOR THAT ONE WATCH TO COME INTO STOCK I WAS NOW TOLD ITS DISCONTINUED. I AGAIN CALLED CUSTOMER SERVICE AND AFTER HALF HOUR OF HOLDING NOONE EVER PICKED UP. EMAILED COMPANY TO CANCEL MY ORDER AND NOONE RESPONDED TO THIS EMAIL VERIFYING THEY RECEIVED IT AND YES ORDER IS CANCELLED OR THAT MY CARD WASNT CHARGED. THEY HAD NO PROBLEM EXCEPTING MY ORDER AND RESPONDING QUICKLY BUT AFTER MULTIPLE EMAILS OF HOW ONE OF THE 2 WATCHES WAS NOT AVAILABLE AND THEY COULD ONLY SEND ONE THEY DID NOTHING TO HELP SUBSTITUTE THE OTHER OR ACKNOWLEDGE MY CANCELLATION. I AM WAITING TO GET MY CREDIT CARD STATEMENT TO SEE IF MY CARD WAS CHARGED AND IF IT WAS I WILL HAVE TO TAKE IT UP WITH MY CREDIT CARD COMPANY. THIS COMPANY WAS AWFUL TO DEAL WITH."

Rep reply posted Mar-31-2015

CertifiedWatches1, Certified Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Ratings Calculation Change


Share Certified Watch Store's store rating

Certified Watch Store is a Merchant Member! Learn more

Certified Watch Store is a merchant member
Certified Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.