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RatingsRating
Store InformationStore Info
Full Rating Profile
Certified WatcCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: New York NY
    • Contact: Support@certifiedwatchstore.com
    • Phone: 866-735-9116
    • Customer Support: 866-735-9116
    • Business Hours: 10:00am - 6:00pm Mon-thursday 10:00am - 5:00pm Friday Closed - Saturday Closed - Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.19/10 7.19/10
    Chance of future purchase: Rating 4.64/10 4.64/10
    Shipping & packaging: Rating 5.83/10 5.83/10
    Customer service: Rating 4.17/10 4.17/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

672 Customer Reviews

Rating 10/10
5/5
modified review posted

"Product description was accurate. Checkout was easy. My watch arrived in 5 days from order. Very satisfied."


Rating 10/10
5/5
modified review posted

"Delivery was fast, watch was perfect in new condition.

Couldn't be more satisfied unless they gave me the watch for free!
"


Rating 10/10
5/5
modified review posted

"Awesome watch at an unbeatable price. Will shop here again!"


Rating 10/10
5/5
modified review posted

"Great company to do business with, I'm very satisfied and will be doing a lot more business, thx alot"


Rating 10/10
5/5
modified review posted

"Received item. Was a great price and was delivered in a timely manner."


Rating 10/10
5/5
modified review posted

"Shipped quickly and the watch was in perfect condition upon delivery. "


Rating 10/10
5/5
modified review posted

"Super prompt and courteous!"


Rating 10/10
5/5
modified review posted

"Great price and fast shipping"


Rating 10/10
5/5
modified review posted

"Beautiful watch! Came in original box with original manual. Quick shipping with tracking ID provided. Friendly service via phone too! Amazing price. "


Rating 10/10
5/5
modified review posted

"Fast shipping! No problems! As described!"


Rating 10/10
5/5
modified review posted

"I had been in the market for the Hamilton Intra-matic for some time and finally decided to take the $566 plunge. I was trading off in my mind paying extra (and tax) to a local watch store versus supporting local business and getting a factory warranty. In the end I decided to take the $175 discount.

The watch arrived about ten days later, pristine and new. It has been working perfectly for the past week that I have had it, but the real test of this purchase is how CWS handles any warranty-based issues (which I hope to never find out). In any case, my experience so far has been great.
"


Rating 2/10
1/5
modified review posted

"So shady, would never shop here again.

After I ordered and paid (through Paypal thank goodness, I don't give my CC info to small websites for this very reason), they send me an email requesting I email them A PICTURE OF MY DRIVER'S LICENSE. I called them (because seriously, wth?) and they said it's because... I wanted it shipped to a different address than my billing address. This purchase was for $75, so suspecting it's some fraud operation is ridiculous. There are plenty of people who ship to work so their packages don't sit on the porch all day. Also, this business is on Amazon, and the rep I spoke to admitted that Amazon was more secure than their website, so if I had ordered via Amazon he wouldn't have required my ID. Why would I send my ID to a company that admits they can't protect my information? After happily canceling my order, I found the watch cheaper somewhere else.

I shop online pretty much daily and nobody has EVER asked me for a picture of my ID. It makes me glad I have my identity and credit monitored because sites like this are how that stuff gets passed around the internet.
"

modified review Rep reply posted Oct-12-2014

CertifiedWatches1, Certified Watch Store rep has responded

“In some instances we have to take extra precautions to ensure the buyers protections.”


Rating 10/10
5/5
modified review posted

"Everything went like clock work!!"


Rating 4/10
2/5
modified review posted

"I bought a beautiful Michele watch, however the watch came and the battery is not working! Looking to find out how I ge the watch replaced at no cost to me. Very disappointing!"

modified review Rep reply posted Oct-12-2014

CertifiedWatches1, Certified Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"Great experience. Fast shipping. Great customer service. Very satisfied with certified watch store. "


Certified Watch Store is a Merchant Member! Learn more

Certified Watch Store is a merchant member
Certified Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,916 merchant members.