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RatingsRating
Store InformationStore Info
Full Rating Profile
Certified WatcCoupons
  • Certified Watch Certified Watch Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: New York NY
    • Contact: Support@certifiedwatchstore.com
    • Phone: 866-735-9116
    • Customer Support: 866-735-9116
    • Business Hours: 10:00am - 6:00pm Mon-thursday 10:00am - 5:00pm Friday Closed - Saturday Closed - Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.39/10 7.39/10
    Chance of future purchase: Rating 5.98/10 5.98/10
    Shipping & packaging: Rating 6.36/10 6.36/10
    Customer service: Rating 6.14/10 6.14/10
    Return/Replacement policy: Rating 4.46/10 4.46/10

874 Customer Reviews

Rating 8/10
4/5
modified review posted

"Fast shipping nice looking watch for a good price."


Rating 10/10
5/5
modified review posted

"Fast free shipping - in fact, a day early. Good packaging. Best price on the Hamilton that I ordered. Everything was intact. Have been wearing the Khaki Navy King Scuba Auto since it was delivered. Beautiful and accurate. "


Rating 10/10
5/5
modified review posted

"Finally received the watch the on friday the 28th. It was a gift for my wife and she absolutely loved it! It was in pristine condition and already set to the correct time and date. Will definetly use the Certified Watch Store on future purchases. Thanks again.
JB.
"


Rating 10/10
5/5
modified review posted

"Just how we want a web purchase to go ... ease of navigation, product as advertised and delivered as promised."


Rating 2/10
1/5
modified review posted

"I placed my order almost 3 weeks back and its still not shipped. I am still looking for a tentative date when I will get my product."

modified review Rep reply posted Mar-03-2015

CertifiedWatches1, Certified Watch Store rep has responded

“We are trying our best to resolve the issue.”


Rating 10/10
5/5
modified review posted

"Fast delivery. Large selection. Excellent prices. Couldn't be happier at this point."


Rating 8/10
4/5
modified review posted

"Quick delivery and good pricee. Watch may have been previously used"


Rating 2/10
1/5
modified review posted

"Bought a watch and they didn't have it. Never called me. I finally called them and they said they have ordered it. Will not have it to ship for 7-10 days. WT-?"

modified review Rep reply posted Feb-24-2015

CertifiedWatches1, Certified Watch Store rep has responded

“It is a special order item which normally takes 7-10 days for us to allocate it for the buyer”


Rating 4/10
2/5
modified review posted

"Took a week to ship the package and they forgot to include the invoice with it so now UPS are now withholding the shipment until they get clearance on the amount of the invoice

*Update at 19 February

I think the issue is with UPS appalling service here in the UK, as it seems they have lost the initial invoice and just decided to not deliver the shipment without advising me (the receiver) nor the shipper. Happy to recommend Certified Watch Store once I get the watch and I am happy with the purchase.
"

modified review Rep reply posted Feb-24-2015

CertifiedWatches1, Certified Watch Store rep has responded

“We are trying to reach the customer to resolve the issue.”


Rating 10/10
5/5
modified review posted

"I'm very satisfied with your product. It was delivered on time.
It's very nice
Thank you very much
Hopefully you will make a lot of discount.
"


Rating 10/10
5/5
modified review posted

"Very smooth transaction. Fast shipping. "


Rating 10/10
5/5
modified review posted

"New with tags: A brand-new, unused, and unworn item (including handmade items) in the original packaging"


Rating 10/10
5/5
modified review posted

"Watch came as described, well packaged and quick shipment! They also have a very secure ordering process. Would definitely purchase from this store again."


Rating 10/10
5/5
modified review posted

"Order a last minute gift for family member and wasn't sure if I would get it in time. I selected the one day shipping method and the watch was at my door within 24 hours. "


Rating 10/10
5/5
modified review posted

"Quick delivery - amazing Price!
Will shop here again.
"


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Certified Watch Store is a Merchant Member! Learn more

Certified Watch Store is a merchant member
Certified Watch Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.