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"Ordered a new PC pwr supply and mfr recalled it before it was shipped. They called me, discussed options, offered a brand new (and better) pwr supply that had only come out a few days before (I got my mfr's promotion email the day before, so very new), but had the unique characteristics I wanted. I changed my order on the phone and they shipped it right away. Got it in 4 days from order date. Could not be more pleased with service and with product selection.I've ordered PC stuff online since mid-80's, and have a lot of experience to draw on."
This review was modified by bigbridge on August 03 2004 03:29:10 PM
"The Newark store is near me so I use them for bulky items. Their prices are not as good as the web, but there is no shipping charge. But with CA sales tax it is a little expensive. I have had good experiences with their products and service."
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posted Jan-13-2003 
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"Ordered a new PC pwr supply and mfr recalled it before it was shipped. They called me, discussed options, offered a brand new (and better) pwr supply that had only come out a few days before (I got my mfr's promotion email the day before, so very new), but had the unique characteristics I wanted. I changed my order on the phone and they shipped it right away. Got it in 4 days from order date. Could not be more pleased with service and with product selection.I've ordered PC stuff online since mid-80's, and have a lot of experience to draw on."