Cello Mobile International Reviews - page 3 - cellomobile.com Ratings at ResellerRatings

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Rating 9.67/10 175 reviews

9.67/100
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All Customer Reviews (175)


Rating 10/10 5/5
modified review posted Sep-07-2011

"It was easy to schedule our phone online, and it arrived in plenty of time for our trip to the UK. I made an error in the initial order, and called the 800 number, and a customer service worker immediately took care of it.

The phone worked just fine in the UK. We didn't need to use it very much, but it was peace of mind to have it available.

The page of instructions about how to call within and outside the UK were not at all clear. Somebody ought to re-do that so that it makes sense to novice travelers."

Rating 10/10 5/5
modified review posted Sep-05-2011

"Ordering was easy and simple, price was great, had a minor question on my trip in Europe, service response was excellent.
Best part, my BlackBerry and My phone worked all over perfectly. On shore as well as on the cruise-liner. It worked better then all my friends who had phones from other companies. Would highly recommend"

Rating 10/10 5/5
modified review posted Aug-30-2011

"I purchased a Cello Mobile phone after researching for over a month. I made the decision based on reviews on Rick Steves and Yelp (10% discount applies if you mention them.)They also don't have any complaints from the BBB. I did not want an Estonian number and the other rival companies look like the call plans per minute were a lot more expensive because they charge for incoming calls as well as outgoing calls. Although the competitors phones may be cheaper-I think the call charges will add up to a significant amount. The phone came quickly with instructions. I haven't used it yet but got my US and UK numbers, so I can give them out before my trip. I do not think I will mind the "call-back" feature because there is no pin# to use or complicated system. Customer service was nice and answered all my questions (they do close early on Fridays EST.)I spoke to Abie several times and he was great! I got a new quad-band (locked) with a $30 credit on it. So far so good."

Rating 10/10 5/5
modified review posted Aug-30-2011

"The phone we rented from Cello Mobile worked great. Quality connections and no issues making calls. Very satisfied with the experience. "

Rating 10/10 5/5
modified review posted Aug-24-2011

"I rented this phone for a cycling trip through rural Ireland. Delivery was prompt, as promised, and the phone model was easy to use. I was impressed by the availability of cell service every where we went. Luckily we didn't need it for any unexpected emergencies, but I felt confident that we would have been able to get help if needed. It was handy to have the alarm feature as we forgot our travel clock."

Rating 10/10 5/5
modified review posted Aug-22-2011

"I ordered a Cello Mobile International cell phone after searching the web and finding many different companies. I thought Cello Mobile seemed the most professional with a good price. The cell phone arrived in plenty of time for my trip and worked perfectly while I had it. Unfortunately, I did lose the phone a week into my 2 week trip. I emailed customer support after hours and got an almost immediate reply. I am very impressed with their service and will use them again on my next travel. Hopefully, I won't lose the phone next time!"

Rating 8/10 4/5
modified review posted Aug-22-2011

"It was great having a cell phone with me in Europe that I knew wouldn't take a big bite out of my budget. The only problem was it took me a while to figure out how to make local calls. I didn't realize I was supposed to dial 00 first. Once I did, it was easy."

Rating 10/10 5/5
modified review posted Aug-21-2011

"Our experience was very,very positive from the first call and through-out our trip. The staff were friendly and helpful everytime we called. They were quick to respond, shipped the phone days before our trip, and the phone worked very well at our European location. They provided a fanny pack with all the necessary paperwork and charger. They were exceptional about looking for an item I thought I had left in the fanny pack and were gracious to look through the fanny packs and the packing material and get back to me in a timely manner. We were very pleased with their professionalism and great customer service! "

Rating 10/10 5/5
modified review posted Aug-21-2011

"Let's talk customer service first, outstanding!!! I can not name another company that responds this fast and with accurate information. They know how to do it and well.

Now cost - I did my research and I could not find any one that could beat their rates, cost of the sim cards and if you need a phone they are more than competitive.

The call quality form Italy and the UK so far has been perfect. Clear, sharp and the callers did not believe I was 4000 miles away and not just down the street.

If you need international calling this is the company you need to use to fill that need."

Rating 8/10 4/5
modified review posted Aug-20-2011

"I would highly recommend Cello Mobile for anyone traveling internationally. My phone arrived promptly at my house and the directions were easy to follow. I traveled to Colombia, South America and found that I was able to get great service while I was there and though I didn't need to use it often it was nice to know that I had a dependable phone. The daily rental fee was very reasonable and I will definitely use this company again the next time I travel."

Rating 8/10 4/5
modified review posted Aug-16-2011

"Good overall - easy & quick.
2nd time using the service.


"

Rating 8/10 4/5
modified review posted Aug-15-2011

"Obtaining a cell phone for international use is quick and easy."

Rating 10/10 5/5
modified review posted Aug-15-2011

"Great customer service. They called me to verify right on schedule. How many companies do that??"

Rating 10/10 5/5
modified review posted Aug-13-2011

"I didn't want to spend outrageous amounts of money for international phone rates using my Verizon plan, so I purchased a Cello Mobile phone for my recent business related trip in Europe. I'll be able to use the phone in the future for other business travel. Upon arriving in Spain, my phone immediately worked with no difficulty, and I have been effortlessly able to make and receive calls. This has been fantastic, in contrast to many other people with me who are having difficulty with their cell phones from home, with international service that is poor. I recommend the service and rates of Cello Mobile."

Rating 10/10 5/5
modified review posted Aug-12-2011

"My experience with Cello Mobile was great. They delivered my phone promptly and usage in England, France, and Germany was perfect.
I have already recommended this company to several friends and when I plan to travel abroad again, I will be using Cello Mobile.
Thanks for a great experience."

 
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