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Store InformationStore Info
Full Rating Profile
  • Cello Mobile In Cello Mobile International Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Frankfurt Road Suite 101
    • Contact: sales@cellomobile.com
    • Phone: 212.444.9079
    • Customer Support: 212.444.9079
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 8.98/10 8.98/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

What is this?

256 Customer Reviews

Rating 10/10
5/5
modified review posted

"We rented a phone from Cello Mobile for our trip to Israel. It worked perfectly and we did not have any trouble making or receiving calls. I recommend using Cello Mobile for your cell phone needs. "


Rating 10/10
5/5
modified review posted

"I purchased International Data Service couple of days ago. Connection speed was really good and am satisfied with that.
The service quality was really amazing and highly recommend for travel time.
"


Rating 10/10
5/5
modified review posted

"We have used Cello Mobile on our last few trips and would no longer travel without it. The have come to depend on our tablet and smart phones for finding places to go and getting directions on getting there. This MiFi had great coverage and was very reliable. Countries we visited this year were: France, Italy, Switzerland, South Africa. No problems at all."


Rating 10/10
5/5
modified review posted

"It was very easy to order and sales representative had explained all the details."


Rating 10/10
5/5
modified review posted

"I rented a mi-fi for four different European countries, and it worked flawlessly. There is no specific limit on GB used, and it was great not to have to worry about going over my limit. I had one question for support while on the trip and received a reply back in less than five minutes. I highly recommend Cello Mobile."


Rating 10/10
5/5
modified review posted

"Excellent, inexpensive service. Just too easy!"


Rating 8/10
4/5
modified review posted

"The price and service suited my needs perfectly...but after clearly stating that all my travel would be in Ireland why did they give me an English # that was a charge call for anyone in Ireland to call me? It wasxan expense to everyone we were in touch with."

modified review Rep reply posted Nov-19-2014

travelpro, Cello Mobile Internationa rep has responded

“Dear Customer,

I'm sorry to hear your frustration by not getting a local Irish number. We do offer local phone numbers in Ireland, however because you insisted on getting the Multi-EU plan you only got a UK number, which is the only international phone number available on our Multi-European plan. Our "Ireland specific" plan comes with an Irish phone number.

Cheers,

Robin
Customer Support Supervisor”


Rating 10/10
5/5
modified review posted

"I recently traveled to Cuba with a group of 26 Americans. My phone from Cello Mobile was the only phone that worked internationally. By the end of the trip, I had every group member asking to borrow the phone. It was absolutely invaluable. I got to Cuba, turned the phone on, and immediately received a call from my family in the States. It never failed me. I was able to dial in and receive calls at will. My traveling companions are forever grateful and so am I."


Rating 10/10
5/5
modified review posted

"The renting process was very easy and professional

Thank you
"


Rating 10/10
5/5
modified review posted

"Completed transaction was very smooth and the phone worked perfectly. I am ordering another phone to use on our next vacation in a week."


Rating 10/10
5/5
modified review posted

"Great service. Everything worked as promised. It was very nice to have a dependable phone along in Ireland when I had car trouble emergency or was lost needing directions. Will always travel with Cellomobile.

Dave Applegate
"


Rating 10/10
5/5
modified review posted

"I have just put in my third order with Cello Mobile. I have had no issues receiving the phones/MiFi devices in time for my trips! I have also not experienced any problems with connectivity. I highly recommend their service!"


Rating 10/10
5/5
modified review posted

"The phone was great and very helpful. My personal iPhone phone was stolen in Venice Italy and I was able to contact Verizon on the phone rented from Cello and advise them oif the loss and order a new one. Without the phone I would have been lost.
It was very easy contacting me using the direct number from the US and I use that when my wife who was in a different location in Italy needed to contact me and we only had her iPhone and I had the rented Cello phone.
"


Rating 10/10
5/5
modified review posted

"Going back to Cello Mobile a 2nd year. The service last year was excellent so I'm going for more of the same. It's a great value and I have recommended them to a colleague who is traveling with me. "


Rating 10/10
5/5
modified review posted

"A beautifully seamless solution. Cello Mobile could not have been easier or most cost efficient. Thank you!"


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Cello Mobile International is a merchant member
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