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    • Address: 8 Frankfurt Road Suite 101
    • Contact: sales@cellomobile.com
    • Phone: 212.444.9079
    • Customer Support: 212.444.9079
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.24/10 7.24/10
    Chance of future purchase: Rating 8.83/10 8.83/10
    Shipping & packaging: Rating 8.84/10 8.84/10
    Customer service: Rating 8.64/10 8.64/10
    Return/Replacement policy: Rating 9.32/10 9.32/10

What is this?

218 Customer Reviews

Rating 10/10
5/5
modified review posted

"Hello. After searching the internet for a company to rent a phone in the UK, Cello Mobile International had the best rates, the best customer service, and the most prompt answering of all my questions.

Very happy with my choiceQ
"


Rating 2/10
1/5
modified review posted

"I am very dissatisfied with phone and company"

modified review Rep reply posted Aug-20-2014

travelpro, Cello Mobile Internationa rep has responded

“Hi Anita,

I am very sorry that we didn't meet your expectations. However you were already advised by one of our customer service reps. that the reason why some calls in the beginning of your trip were not going through is because you didn't follow the correct dialing rules. You dialed 011 on the Cello Mobile phone while in Europe, which will never work. 011 works only in the USA and Canada to call Europe. You must dial + or 00 before the 1-xxx-xxx-xxxx phone number for your calls to go through. This is why all your calls once dialed correctly did go through.

I am sorry again, and I hope you'll give us another chance.

Cheers,

Robin
Customer Support Supervisor”


Rating 10/10
5/5
modified review posted

"This was so easy. I ordered the phone several days before my trip to the UK. The phone showed up and was ready to go. Everything worked and I didn't have to go searching for a place to rent a phone in London. I'll get a phone from Cello Mobile anytime I travel overseas."


Rating 8/10
4/5
modified review posted

"Just returned from France, the phone was handy all the calls received and used the phone without any problem. For added benefit its a bonus to add a local number where you live so No charge for you or the caller. will use again for my travels overseas."


Rating 10/10
5/5
modified review posted

"Wow....what a pleasure. After speaking to an AT&T agent who gave me the run around, it was so easy to order this and it will be less expensive than their plan. Will be switching to Verizon when I get back to NYC from Italy."


Rating 10/10
5/5
modified review posted

"We have used Cello Mobile International to rent a telephone for a number of years. We've never had any problems, their customer service is terrific, and their service great. We will be using them again this year for our annual trip to the UK. Highly recommended."


Rating 10/10
5/5
modified review posted

"Great peace of mind when traveling out of the US to be able and contact family - at a VERY reasonable price!

Very easy to use and had no issues whatsoever.

Would definitely use again and highly recommend.
"


Rating 10/10
5/5
modified review posted

"I got the phone in one day (should have ordered it earlier) and it worked great for my US business and personal calls that I had to make while in Nova Scotia. I ordered some extra minutes while away and that was a fast process."


Rating 8/10
4/5
modified review posted

"Ordered the cello mobile a month before intended trip to Europe. Sounds good so far in terms of convenience and price.
Less cumbersome than buying an unlocked phone or using carrier plan. Global communications is their business.

Cannot give 5 stars yet since have not used the service.
But so far the 4 stars seems appropriate.
"


Rating 10/10
5/5
modified review posted

"I researches several web sites for mobile phone usage, SIM cards, mobile phone rentals. However, I kept coming back to Cello Mobile. The reviews, & testimonials were good, and from major companies that use them for business. Once I finally made the call, and asked my many questions, which were answered, and I actually was relieved of my many concerns. the Customer Service Rep, was polite, helpful, and even gave me a discount. I haven't received the rental cell phone yet, but I will post a useage review, when I return from our trip in September."


Rating 10/10
5/5
modified review posted

"I recently took a trip to Europe, specifically Norway, England and France. I use'd one of cello's mobile WIFI hotspots. It worked great, there was one day when the hotspot had some technical issues which where taken care of within the hour with a simple email to cello mobile. I would recommend to anyone traveling abroad that wants to insure they have connectivity at a reasonable price. I was able to use FaceTime, iMessage, viber, Skype and any other app that needed an Internet connection to work."


Rating 8/10
4/5
modified review posted

"Everything worked fine, easy to use!"


Rating 10/10
5/5
modified review posted

"My husband and I traveled all across Ireland with Cello mobile. We received the phone several days before our trip with great instructions, and the return process was simple. When we had any questions, a Cello representative answered our questions in a courteous manner. We will definitely recommend Cello to anyone travelling overseas. "


Rating 10/10
5/5
modified review posted

"My experience with Cello Mobile was excellent. I ordered my MiFi device three days before my departure date, I was worried that I would not get in time but they had multiple shipping options and I received my device the day before my departure. Customer service was very helpful before I placed my order; they answered all the questions I had about the rental. The service in Nicaragua was great during my whole trip and even though in some rural parts, it did slow down, I have absolutely no complaints. Great company and great service. Definitely will rent again for my future travels. "


Rating 10/10
5/5
modified review posted

"My husband and I traveled out of U.S. to Panama. We were very nervous about what to do about phones.I did a lot of research and decided to rent a phone from Cello Mobile. I am so glad I did. It was such a comfort having a phone even though we did not use it much. It was reasonable to rent. I also forgot to put the charger in the box when I returned the phone. Cello Phone was so nice to work with. They are very flexible and I would certainly rent from them again."


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