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  • Cello Mobile In Cello Mobile International Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Frankfurt Road Suite 101
    • Contact: sales@cellomobile.com
    • Phone: 212.444.9079
    • Customer Support: 212.444.9079
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.88/10 6.88/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

354 Customer Reviews

Rating 10/10
5/5
2015-12-09

"I travel to Japan every year to visit friends and family and have tried a number of rental services. I found Cello mobile not only the most economical, but also most convenient. Getting the phone before I left for Japan helped and saved time on the other end. Also, when I thought I had lost my phone I got very quick and helpful customer service via email"

This review was modified by davidwein2001 on December 09 2015 10:04:41 AM

Rating 10/10
5/5
2015-12-07

"Love it! First time use was in France, bit of battery drainage the first couple days since we had 3 phones, a Kindle & a laptop connected but learned to work around it. Very helpful when driving from Paris to Mt St Michael. Second time was in Paris on "the" Friday 13th, and it was reassuring to be able to call to the States and let family know verbally let that we were okay, as well as having a Wi-Fi connection where ever we went so they could contact us. Renting again for a trip to Japan since the past 2 rentals have been so easy."

This review was modified by villard84 on December 07 2015 10:36:30 AM

Rating 10/10
5/5
2015-12-03

"This will be my second time renting a phone from Cello Mobile. I used one in Italy and it worked perfectly to make calls to Italian numbers and U.S. numbers. No problems, and it came timely prior to my trip."

This review was modified by kseld on December 03 2015 09:34:02 AM

Rating 10/10
5/5
2015-12-02

"I called and placed the order and had some questions answered ahead of timeā€¦the customer service was great, very reasonable priced with no hidden fees. I will definitely rent from Cellomobile in the future!" and I did recommend them already"

This review was modified by travelingisGreat on December 02 2015 11:23:49 AM

Rating 10/10
5/5
2015-11-17

"I have been a travelcell customer for many years. They ship me a phone immediately and provide for an easy return. Their rates are very good."

This review was modified by MiriamLehrfield on November 17 2015 01:31:48 PM

Rating 10/10
5/5
2015-11-12

"I recently rented a Cellomobile phone for use on a family vacation in Portugal (October 2015). Everything went very smoothly from placing the order and getting questions answered ahead of time to using the phone on our trip. This was a great service for a very reasonable price with no hidden fees. I will not hesitate to rent from Cellomobile in the future!"

This review was modified by kb103 on November 16 2015 04:00:01 PM

Rating 10/10
5/5
2015-11-10

"While other guys promised you all kinds of data limit, only cello mobile delivered. We were in the world youth chess championship in Greece for 17 days!; many other team USA members who used other carriers, their net stopped working at 300 MB even though it is suppose to be unlimited. Cello mobile let us use over 1G a day due to net outage in Greece and we were able to contact our coaches thanks to cello mobile.

I spoke with customer service to ensure that the area has 4G LTE and it does! While the net from the hotel works in turtle speed or at 0bps speed, cello mobile came to the rescue!

We were able
To Skype, FB chat, post pictures and updates with no problem. We tour around and it is there for us! It even worked in the boat along the shore!

They talk the talk and walk the walk! Trust them and you will not be disappointed!!!
"

This review was modified by ew777 on November 12 2015 09:11:02 AM

Rating 10/10
5/5
2015-11-09

"I travelled to a remote area of Greece (Halkidiki) and was able to get wifi with 4G speed through the cellomobile device from October 21, 2015 to November 6, 2015. I was in transit in Turkey at the Istanbul airport and had access to my email and was able to text to home (USA) because I had the cellomobile device. I am very glad that I had wifi with cellomobile while travelling."


Rating 10/10
5/5
2015-11-06

"The phone we rented from Cellomobile was of real value to us and our friends on our recent 5-day visit to London. With it were were able to reconnect whenever we went or own ways or became separated in the crowds or on the "tube". "


Rating 10/10
5/5
2015-11-05

"The service was excellent. No where during my travel throughout Europe did I encounter any problems , whatsoever. I would recommend this to all my friends."


Rating 8/10
4/5
2015-10-26

" ordered this phone based upon prior internet reviews I read. Phone arrived on time, pre-charged and with easy to read instructions. I arrived in Italy and the phone was operating just as advertised. No problems - I would recommend this service to anyone looking for easy phone service abroad."


No Avatar

New York
Rating 10/10
5/5
2015-10-07

"I was satified with all the services that Cello Moblie offered. I will recommend and use them again."


Rating 10/10
5/5
2015-09-24

"Really liked using a Cello mobile phone the past few years (several times in Europe and North Africa). Very easy to order, good customer service, nice pack to hold the charger/cords, insurance in case it is stolen. I use Cello every time I travel internationally since my new iPhone is very difficult to use internationally, and I would hate to lose it."


Rating 10/10
5/5
2015-09-22

"WOW WOW WOW! I only have those words. I used my Cello Mobile smartphone all over Spain, Germany and Italy and I had FAST>>>>>>4G LTE speeds everywhere!

My final bill came and I had the shock of my life, there were $0 added charges :-)

Keep it up Cello! My family and myself will definitely use your service again in December!
"


Rating 10/10
5/5
2015-09-21

"I attach a copy of the return shipping receipt for the phone.

Everything worked extremely well; reception was great, the GPS and wireless hotspot functioned flawlessly, even on board a sailboat in the coastal waters of the Dalmatian Coast and also driving in the mountains of Croatia.

Thanks.

James Stone
"


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