Cellular & Accessories
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"I placed my order with CellphoneShop before looking at these reviews...once I read these I was scared to death, I had ordered $50 worth of stuff, and I was worried, but the package of all of our items came on a Tuesday (wasn't supposed to be here until Friday)And everything worked and was exactly what we had ordered, I felt like I dodged a bullet after reading these reviews, but everything was fine for us :)"
"Just like the rest of you, I'm STILL WAITING on my items too. 12 days (aka 7 business days) and counting. I'm NEVER had a problem like this online. "
"I just found the slew of negative reviews of cellphoneshop.net on this site. I discovered this internet company several years ago through a friend. I have placed more than ten orders for at least 50 items over the years. Every order was fulfilled and only one item was defective, a $2 car mount for a Nokia cellphone. I threw it away without caring since I had saved at least $50 on the batteries I had ordered with it for two cellphones. The shipments have always come from Hong Kong and items are often packed in "white" boxes, meaning that you are not receiving the original packaging. Again, I don't care if the packaging is a white box when I am getting a $100 Jabra Icon Bluetooth for $25. I have recommended cellphoneshop.net to all my friends and family. I have never received a negative word from any of them and they have all taken advantage of their selection and great prices. I get their coupons almost every month saving me shipping costs or 10-20% off my order, saving me even more money. I hope readers will test them with a small order to see what a great deal they will get."
"Ordered an Item on the 24th paid $4.99 for U.S mail and the item has not arrived yet and it has been a week. The mail servoce is not that slow. I e-mail and got a repeat confirmation of the order."
"If I could rate this no stars I would. They shipped a defective product that was not in original packaging (or in any packaging for that matter) and claimed it was new. It didn't work. I had to ship it back at my expense and they continually claimed they shipped a replacement. After one month it still hadn't shown up. Do not order from this company."
"With the holidays coming up and many people doing online shopping, I felt I had to write a review of my bad experience with this website. Long story short, I placed an order 11/7 for two cell phone batteries and received an email that it shipped 11/8. The website states that orders delivered by USPS will arrive in 7 to 10 business days. Not counting the 11th and 27th as holidays, today will be 14 business days, and still no order. They have responded to every email I have sent to them, but it seems like they keep putting me off. I just sent them another email to request a refund, we'll see what happens. I've done alot of online shopping over the years and have never had a problem, until now. Buyer beware I guess. "
"I had a very frustrating experience with the UK Cell Phone Shop. I ordered 10 phone skins at about £40. Firstly, their online interface was well below what you would expect, they were custom skins, but very simple with our company logo and a web address - there was no preview when creating the skin which I thouht was a little strange. But they do ask for an email address to confirm your order. I entered my email address with an explicit note saying, please contact me with a preview before you place the order. I also asked (because it doenst not tell you before you order) how long it would take for delivery and not to place the order if I could not take delivery within 5 days.Needless to say I got an automated response informing me of a 7 - 10 day wait and that my item had shipped. So clearly no-one reviewed my order. If you have a "notes" section in your order, it is only fair that it is actually taken into account. If computers ar putting through all the orders then information should be made available.It's my last time shopping with them, customer service was terrible, unhelpful and rude. I would recommend other buys go elsewhere."
"Do not buy from CellPhoneShop! I do not recommend them for internet purchases. They are very unprofessional. I ordered a holster for my phone and it is now 30 days today and it still has not showed up. All they keep saying is give it a few more days. I also purchased a replacement battery. The battery they sent was also defective. I have been waiting over 3 weeks for the replacement batter and it still has not shown up. I have emailed them to tell them to give me back the money and they only respond by asking if I want them to reorder everything. Looks like they outsource the customer service to India or nearby. When i call these ididots all they say is they will escalate my request. No one ever gets back to you. And to make matters worse, you will be on hold for more then 15-20 minutes to get some ididot on the phone with a strong accent who doesnt know what they are doing. DONT DO BUSINESS WITH CELL PHONE SHOP."
"I read all the reviews after I had place an order - I waited with trepidation bt after 14 days my order arrived - well packaged and was exactly what I ordered and worked beyong my expectations. Well done Cellphone Shop - would use you again."
"I have no idea where some of the comments nocking this group come from.If you stuff up your order it is your fault and not the merchat's.I have purchased a number of items from CellPhoneShop without any problems.What I ordered I recieved in the stated time.If you want somthing by the next day go to the local Shopping Centre and stop your winging to your self.I saved a bundle and very satisfied.Thank you "CellPhoneShop" Regards, Projoe"
"They are absolute scammers.They should not get away with this. They basically send phony items like make believe toys. DO NOT BUY FROM THEM!!! Anyone talking about good experiences works for them . They are pure scammers! Got a handsfree kit that is not and never has been wired-it's a dummy and was intended to be a dummy."
"DO NOT ORDER FROM THIS RIP OFF OUTFIT. You will get your item in about three weeks (from Hong Kong), and they have a 14-day return/refund policy, so they know you can't get a refund. I have saved all of my e-mail correspondence, which I will be sending to state consumer complaint office and BBB. Everyone who has a bad experience with them should do the same."
"Horrible..After 19 Business days and multiple emails, I finally received my order..they say it takes 7-10 business days. Really!! Shame on me for not noticing, if it was ever posted, that they are from overseas..Hong Kong."
"DONT ORDER FROM THEM! Ordered a cover for my Galaxy Note. They sent the wrong cover and now expect me to pay to ship it back before they will send the item I ordered. Was cheap, now I know why, what's the point of ordering an inexpensive cover if they will not send the correct item. No sense in my paying to ship it back as there's no reason to believe they will send the correct item the next time. Will order a cover from someone else!"
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