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"Like the other reviewers, I would not recommend that anyone purchase items from cellphoneshop.net. I recently purchased a 5th generation ipod touch, which has a lightening charger instead of the regular 30-pin. I waned an ipod player/docking station, but none have been made directly compatible for 5th gen ipods/iphones, so you have to purchase a lightning to 30-pin adapter. The adapters are regularly priced $20-$30 in stores. So I was excited to find them for the extra super cheap on cellphoneshop.net. I bought two adapters and received them fairly quickly. I went out and purchased a docking station from Bed, Bath & Beyond, only to find that neither adapter worked. My ipod would charge when connected to the docking station (via the adapter), but no music would play through the docking station. I exchanged the docking station for another (exact same kind) and had the same problem. Then I went to Best Buy and purchased an iHome docking station...same problem. I stopped living in denial and decided that there was probably an issue with the adapters I purchased from cellphoneshop, so I broke down and bought the $30 adapter from best buy and...guess what..it worked! I was so angry! The packaging for the adapter I bought from Best Buy was completely different from the packaging for the adapters I purchased from cellphoneshop. Also, the adapter from best buy included an apple certificate of authenticity. I knew I had been had.I just found out about the 14-day return policy for cellphoneshop. Nevertheless, I emailed them regarding a refund since they sold me not just one, but two defective products, which violates implied contractual warranties. We will see what happens. Worse comes to worse, I spent less $10 on the two adapters and a total of $12 when you add shipping, so I will not be broken by the loss...but still, it's the principle. All the old adages are ringing through my mind right now: "you get what you pay for..." "if it looks too good to be true...," "all that glitters...". Once again, DO NOT BUY from cellphoneshop.net"
"Worst customer service. I cannot get my order after many e-mails.I kept asking for tracking number. Finally They said it is the US post office error? I can only imagine what will arrive in the lost package, everything I purchased was name brand. From other post that is now doubtful"
"Bought a Motorola H17 bluetooth device from Cell Phone Shop UK. The item got lost in the post so I contacted them. They responded immediately and asked me to give it a bit more time in case it showed up. It didn't, so they dispatched another one to me. It was well priced, and functions the same as my previous one. I do think it is the genuine article."
"I agree with some of the other posts; DO NOT WALK,RUN FROM THIS PLACE! Bought a webcam. Had NO idea it was shipping from Hong Kong. Used to work for the postal service, so I had some questions and was suspicious about the postage cost. When it arrived, not only does it NOT work, but they're only willing to give a refund through their office in CA. and it must be applied for in a few days or they will only issue an exchange. STAY AWAY!!! They should get NO stars!!!!!"
"I ordered an iPad battery charger. They send a 1 amp charger. (iPads need 2.1 amp. iPhone and iPod are 1 amp). When I reported this they asked me to return it. But the cost was $20 to ship a $28 product back to them.I have reported to them twice that their description is wrong. "A 1 amp charger will not charge any iPad battery". But, they continue to advertise it online.So, no only have they stolen by $28--they are quite happy to con the next unsuspecting customer as well.Bad service is one thing--but this would be illegal in most other countries."
"I placed an order with this company and they cancelled it the next day and still charged me.They then told me I had to file a paypal claim to get my money back!!! They are Thieves pure and simple Don;t waste your time with these Low Down Lying Thieves "
"China junk , you order something it dosent work then they charge you a restock fee so they still get there profit dont buy from them !!!!"
"I was looking for a Plantronics Voyager 520 Bluetooth Headset (new) and I discovered that this site had the best price ($25.99). I was also able to use the free shipping code that was on the main page so I was able to get free shipping. I did not know anything about this site, but I decided to give it a shot. I paid for the item on 02/14/13 and on 02/15/13 it was marked shipped and on the email that I got about the item being shipped, it stated "For Regular Mail, orders will be delivered within 10 working days." I was surprised about it taking 10 days, but what can you do, the order was already placed.On 02/25/13 I received my order and to my surprise it was shipped from Hong Kong. That would explain the longer shipping time. The item is as I expected and advertised. I have no complaints. "
"Ordered 2 simple items - a car charger for phone and a replacement battery. Car charger arrived broken with case badly cracked on both sides. Battery sent was the wrong one. Emailed company but got no reply whatsoever. Both items cheap copies and not originals - posted from Hong Kong. TOTAL WASTE OF TIME AND MONEY. NOT HAPPY WILL NEVER BUY FROM AGAIN."
"One of the WORST companies for service and care that I have come across.They delivered the wronfg goods, took ages to sort it out, then expect me to FIRST return the wrong ones - and all the time I an unable to use my telephone. Value of the charger is far less than cost of postage - and still they will not correct the mistake unless I first return the wrong charger"
"I ordered an apple ipod shuffle charger(3rd generation) as well as apple earphones with remote. I am highly dissatisfied with what I got. The charger doesn't work at all. And the earphones remote doesn't work. For anyone who is willing to place an order on this website and is reading this review, I would highly recommend to not place an order here as I am literally regretting right now. I kind of wasted my money here. For the returns, you will have to give your money for sending it back and in my case, the money they were refunding for the product was lesser that the money I had to spend on sending the product back to them. So, if you don't want to waste your money, please do not trust this store."
"Dealing with this company is the worst experience I've ever had with a company! First of all, the communication with them is horrible and almost non existent! Secondly, the delivery time! We ordered a few things over 10 days ago, and have yet to receive them! Called the company up, finally got a order number, put the order number in last week, saw the order, but now this week, the order info is not there on the site, and they act like they know nothing about me or the order! If we don't get our order by the end of the week, we're pressing charges! This is ridiculous, it's no way the company should have 5 stars! It's like they don't comprehend things!"
"TOTALLY SUCKS!!! Says USA on the website but they actually ship from Hong Kong!!! 10 days out with no memory card for my phone not to mention the high prices...WARNING RUN DO NOT WALK FROM CELLPHONESHOP.NET"
"Prior inexpensive orders with this company went fine. Ordered a gd bluetooth headset 3 wks before Xmas as a gift. Website said in stock and expect delivery in <10 business days. Didn't show by few days before Xmas, so I contacted them. Talked with someone on East coast of US, who said products ship from HongKong, and may have gotten hung up in customs. I asked for refund. They said sure. Over 3 wks later now,still no refund."
"Wish I could give them zero stars! Can't get anyone on the phone or a response to emails. Cell battery took 3 weeks to arrive--found out it came from CHINA--and then it wasn't OEM as advertised and didn't work in my phone. What a waste! Beware of these scammers!"
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