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"Very impressive company! I ordered a Pelican 1550 case on Sunday and it arrived on Wednesday, properly boxed and billed. They offer great online pricing, no tax, and free shipping in this case. Why buy someone's trash from E-Bay when you can get the new item from Calumet for a few more dollars and have a warranty? "
"Canon EF 500mm "L" series lens, priced at over $5,000 in the U.S. are finally mine - thanks to Calumet Photo! Actually, I placed an order with their competitors first, but they were not able to ship me the item - but indeed kept my money for ELEVEN DAYS!!! So, after getting my money back from the competitor's site, I decided to try Calumet Photo (thanks to positive feedback for this site). And what a breeze! The item was shipped the same day as I payed for it and was delivered in 3 business days! And that's an international order! The lens were very carefully packaged, the communication was very prompt and efficient - two thumbs up, Calumet !
Not only it was fast and efficient - this also saved me a lot of money, as I saved over $3,000 with this order, compared with the prices in local shops. "
"Ordered the expodisc and realized I ordered the wrong size when I received it. I shipped the product back to Calumet and they included a $10 discount for me as a first time client. They had the lens shipped back to me the same day they received it which is very impressive. I will be using them for several future photography purchases and I recommend them highly for pricing and customer service bar none! They are the best online transaction company I have dealt with to this date and it makes my decisions so much easier in the future. Thanks much everyone at Calumet I appreciate your help.
"Order was delayed by 1 day for a security check, but customer service was prompt in resolving the issue and getting the order out. The site is nice and the item arrived as expected. Would use again. "
"This vendor is terrific. Very professional and helpful. You may pay a bit more (minimal if you do), but it is worth it to deal with someone reputable.
I've ordered two items from them in the past two weeks. They are efficient and I always got exactly what I needed. I would recommend no one else online.
The UPS tracking information was helpful and showed me both of my orders were shipped the same day I ordered them. Both were carefully boxed and packaged.
Beware of some other online deals where the price is too good to be true. They are criminals, plain and simple. Calumet is NOT one of those operations. I've seen negative feedback for them, but for my money there is no one better to deal with online."
"I have always had good luck with Calumet Photographic. Their staff is very knowledgeable and helpful. I have ordered several things in the past few months from the Los Angeles location and been treated exceptional on the phone. I have never ordered express shipping but usually get my things the next day. I just ordered a Canon 17-40 L series lens on Thursday the 29th of March and received it today, Friday March 30th. I would recommend this vender to anyone."
"Just a warning to everyone be wary of dealing with Calumet Photographic. I purchased a defective Sony Alpha 100 DSLR camera from them and they gave me the run around several times before refusing to exchange the camera altogethor.
I first called them to try and troubleshoot the problem the guy said he couldn't find a manual and that I should calll Sony and that if they confirm the camera was defective he would get another camera out to me. He gave me the wrong number but the number did connect me to a Sony person who then gave me the correct number to call so once I got a hold of them they ran me through resetting the camera etc.. before eventually telling me that it was defective and giving me a confirmation number. I said thanks very much called Calumet back and this time the person I spoke with was unavailable and the new person told me that they were not allowed to take returns on Sony cameras, they said it was Sony's rule not theirs and they couldn't help me I would have to send it to Sony for repair.
So now I call Sony back and I ask them what the deal is with this and they tell me that they will repair the camera no problems it will be around 10 days turnaround but that if the store I bought the camera from has a return policy that they should just ship me out a replacement. Wow I think to myself was Calumet lying to me?
I get back on the phone to Calumet, talk to another new person this time and they tell me no problem as long as Sony confirmed the camera was defective they would send out a replacement and for me to ship the defective one back to the store.
OK Great, I start boxing it back up to ship out and I get a call on my phone, Hi this is Calumet photo, I regret to inform you that we will be unable to replace your camera you will need to deal with Sony for repairs...
What in the world, I just bought the camera paid for express shipping and now I have to wait another 3 weeks to get it back from Sony before I can even use it?
I will not deal with Calumet Photo ever again it's bad enough that they do not stand behind the products they sell but on top of that they wasted 2 hours of my time giving me the runaround.
My apologies for ranting but I am extremely frustrated with the way this company has treated me and I would suggest looking elsewhere so you do not have to go through this same ordeal.
"I have years of completely satisfied service with Calumet in Bensenville. Their service is outstanding and their support unparalleled. If they don't have answers on what they sell they get them for you. It is, without question, where the pros ought to go (and everyone else) if they currently do not."
"I rate Calumet as excellent! I ordered the Canon ip6700d printer, normally $199 anywhere. They featured it on sale at $99.99 with free UPS shipping. It was out of stock when I ordered, but as soon as it was available, it was shipped immediately. I'll certainly recommend Calumet to everyone I know.
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![Share](javascript:share_rating({"review_body":"Excellent, prompt service. Good price and availability.","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/354679#comment354679","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"poolroger","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Canon EF 500mm \u0022L\u0022 series lens, priced at over $5,000 in the U.S. are finally mine - thanks to Calumet Photo!<br>Actually, I placed an order with their competitors first, but they were not able to ship me the item - but indeed kept my money for ELEVEN DAYS!!!<br>So, after getting my money back from the competitor\u0027s site, I decided to try Calumet Photo (thanks to positive feedback for this site).<br>And what a breeze! The item was shipped the same day as I payed for it and was delivered in 3 business days! And that\u0027s an international order!<br>The lens were very carefully packaged, the communication was very prompt and efficient - two thumbs up, Calumet !<br><br>Not only it was fast and efficient - this also saved me a lot of money, as I saved over $3,000 with this order, compared with the prices in local shops.<br>","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/331272#comment331272","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"aznakai","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered the expodisc and realized I ordered the wrong size when I received it. I shipped the product back to Calumet and they included a $10 discount for me as a first time client. They had the lens shipped back to me the same day they received it which is very impressive. I will be using them for several future photography purchases and I recommend them highly for pricing and customer service bar none! They are the best online transaction company I have dealt with to this date and it makes my decisions so much easier in the future. Thanks much everyone at Calumet I appreciate your help.<br><br>Chris","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/329435#comment329435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"CImages","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order was delayed by 1 day for a security check, but customer service was prompt in resolving the issue and getting the order out. The site is nice and the item arrived as expected. Would use again. ","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/324534#comment324534","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"jazzlaw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This vendor is terrific. Very professional and helpful. You may pay a bit more (minimal if you do), but it is worth it to deal with someone reputable. <br><br>I\u0027ve ordered two items from them in the past two weeks. They are efficient and I always got exactly what I needed. I would recommend no one else online.<br><br>The UPS tracking information was helpful and showed me both of my orders were shipped the same day I ordered them. Both were carefully boxed and packaged.<br><br>Beware of some other online deals where the price is too good to be true. They are criminals, plain and simple. Calumet is NOT one of those operations. I\u0027ve seen negative feedback for them, but for my money there is no one better to deal with online.","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/323338#comment323338","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"grunder","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have always had good luck with Calumet Photographic. Their staff is very knowledgeable and helpful. I have ordered several things in the past few months from the Los Angeles location and been treated exceptional on the phone. I have never ordered express shipping but usually get my things the next day. I just ordered a Canon 17-40 L series lens on Thursday the 29th of March and received it today, Friday March 30th. I would recommend this vender to anyone.","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/309055#comment309055","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"cautious_shopper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just a warning to everyone be wary of dealing with Calumet Photographic. I purchased a defective Sony Alpha 100 DSLR camera from them and they gave me the run around several times before refusing to exchange the camera altogethor. <br><br>I first called them to try and troubleshoot the problem the guy said he couldn\u0027t find a manual and that I should calll Sony and that if they confirm the camera was defective he would get another camera out to me. He gave me the wrong number but the number did connect me to a Sony person who then gave me the correct number to call so once I got a hold of them they ran me through resetting the camera etc.. before eventually telling me that it was defective and giving me a confirmation number. I said thanks very much called Calumet back and this time the person I spoke with was unavailable and the new person told me that they were not allowed to take returns on Sony cameras, they said it was Sony\u0027s rule not theirs and they couldn\u0027t help me I would have to send it to Sony for repair. <br><br>So now I call Sony back and I ask them what the deal is with this and they tell me that they will repair the camera no problems it will be around 10 days turnaround but that if the store I bought the camera from has a return policy that they should just ship me out a replacement. Wow I think to myself was Calumet lying to me?<br><br>I get back on the phone to Calumet, talk to another new person this time and they tell me no problem as long as Sony confirmed the camera was defective they would send out a replacement and for me to ship the defective one back to the store.<br><br>OK Great, I start boxing it back up to ship out and I get a call on my phone, Hi this is Calumet photo, I regret to inform you that we will be unable to replace your camera you will need to deal with Sony for repairs...<br><br>What in the world, I just bought the camera paid for express shipping and now I have to wait another 3 weeks to get it back from Sony before I can even use it?<br><br> I will not deal with Calumet Photo ever again it\u0027s bad enough that they do not stand behind the products they sell but on top of that they wasted 2 hours of my time giving me the runaround.<br><br>My apologies for ranting but I am extremely frustrated with the way this company has treated me and I would suggest looking elsewhere so you do not have to go through this same ordeal.<br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/305264#comment305264","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"bluehaze013","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have years of completely satisfied service with Calumet in Bensenville. Their service is outstanding and their support unparalleled. If they don\u0027t have answers on what they sell they get them for you. It is, without question, where the pros ought to go (and everyone else) if they currently do not.","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/295555#comment295555","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"StuN","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I rate Calumet as excellent! I ordered the Canon ip6700d printer, normally $199 anywhere. They featured it on sale at $99.99 with free UPS shipping. It was out of stock when I ordered, but as soon as it was available, it was shipped immediately. I\u0027ll certainly recommend Calumet to everyone I know.<br><br>James Ayers<br>OKC","link":"http:\/\/www.resellerratings.com\/store\/Calumet_Photo\/comment\/294375#comment294375","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Calumet_Photo.jpg","store_name":"Calumet Photo.com","username":"JamesAyers","rating":"5"}, "single");){kind=link}
"Very impressive company! I ordered a Pelican 1550 case on Sunday and it arrived on Wednesday, properly boxed and billed. They offer great online pricing, no tax, and free shipping in this case. Why buy someone's trash from E-Bay when you can get the new item from Calumet for a few more dollars and have a warranty? "