Computer Hardware & Software
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"After having too many PCs not really made for gaming I knew I wanted to do something different this time. I don't have the time and/or inclination to learn how to build a computer myself, and the crappy reviews for places like cyberpower and newegg (for complete systems) had me scared to gamble my money on them. In a web search I found these guys and am I ever glad I did! For about the same amount of money I spent three years ago at Best Buy I got 10 x the computer and it is up and running as we speak!They had it in shipping in the amount of time promised, total turn around time was about 10 business days with shipping. They responded to my nervous nelly email in a couple of hours..me checking to be sure they got the order. Out of the box, there was a loose cable that prevented it from turning on, but was a 2 second fix. I blame Fedex for that! It's running my games on all ultra settings and I am a happy camper! I will definitely be back when I need another, and am happily recommending them to all of my friends. I will never buy another "big box store" computer again.Oh..one quick thing. The computer did not come with a power cord. This was no big deal because I have about 6 of them laying around. Not sure if this was an oversight or not, but just to give anyone ordering a heads up. And if you are like me and shopping for a computer for the new WoW expansion..the 4.2 ghz with an upgrade to a Nvidia GTX 560 Ti will run it on all ultra settings with 133 fps :-D"
"I ordered a barebones custom computer to use for visual effects, graphic design and video editing. It was done within a day and shipped to me in 5 days. I highly recommend this company. Also, they immediately answered any questions I had through email!"
"I judge a company by how they perform when things don't go exactly right. Ordering from CPU solutions was a painless process with good sales support. When I received the system it was exactly what I wanted and had been configured exactly as I had specified. As I used the system I noticed that Windows would not boot properly if the system was cold (turned off for a couple of hours) though it would eventually boot when the system warmed up. I had excellent support from the technician that built my system and when we determined that the issue was with my motherboard, CPU Solutions paid the shipping to get my system returned and fixed. I purchased the reasonably priced extended warranty and have no doubts that it will be honored if I need it. I will be a future customer."
"CPU Solutions was the perfect option for me. I was able to research every component of my PC and get exactly what I wanted. The customer service was excellent. My PC arrived safely and after 3 weeks of using my PC I can honestly say, this process has exceeded my expectations in every way. Thanks to everyone at CPU Solutions."
"We expected a more involved "build your own" computer experience. While admittedly not knowing the ins and out of constructing a computer from scratch, we sought guidance that was not forthcoming. In reality, the experience was more akin to customizing, than building, ones own computer. The customer service was misleading and/or did not understand what we were trying to do. We were wanting to build a computer much like one builds a model airplane, not just add on decals"
"This is my second custom system from CPU Solutions. The first was a reliable workhorse for nearly six years. Before ordering a new system I did much of my own research, to which the CPU Solutions folks added a significant consideration I had overlooked. They did not try to oversell me.In unboxing the system at home I noticed a loose cable. I sent them an email about it, and expected a reply the next business day. Less than five minutes after hitting the send button a CPU Solutions technician called me and walked me through evaluating the situation (it apparently got loose in transit and easily fit back in the motherboard).About a week later I did the same with a video/graphics issue. Again, I only had to wait five minutes to be contacted. The problem involved drivers not hardware, but the tech took me through the whole process to a successful conclusion.I remain exceptionally pleased with CPU Solutions products and service."
"Excellent. Their online ordering system is easy to use and the computer I ordered was built exactly to my specifications and very well built. The price was also highly competitive. Would highly recommend CPU Solutions to anyone in the market for a custom built computer system."
"Great purchasing experience - it was wonderful to be able to get a computer with exactly the components I wanted, WITHOUT having to assemble them all myself!"
"I want to know how your shipping page was crested for my own website I'm going to build. "
"I had an unusual request for the components used to build my system. Todd at CPU Solutions was the first person out of over a dozen custom PC build sites I tried to respond to my request for a quote (Most didn't even bother responding). He took my requirements and gave me an outstanding product that arrived right on time as promised. Great customer service is what it takes and they have it."
"Item was completed quickly. Ideal buying experience."
"Great experience, except web site is not responsive."
"I have been putting together dream systems for about a year now. I as looking at building my own vs having one built for me. I knew what I wanted, but wasn't sure if I wanted to try building myself. After doing some research online, I came across CPU Solutions. What a find! I immediately started putting together different combinations of system and finally submitted a quote. I was actually "chatting" with Paul at the time and he told me to hold on and he would have the quote checked right away for compatibility. Everything checked. I told Paul what I was going to use the computer for and he made a suggestion that really made the system work for me. I would recommend CPU Solutions to anyone out there anywhere. I received the computer in less time than expected and in great shape! "
"Their website is excellent for building a custom PC...lots of options and detailed descriptions of components. Their prices are competitive. I used online chat, and received a quick and courteous response.A week after placing my order, I called them to change the video card. They accommodated my change easily.I received my custom PC 10 days from order date, and that was just fine for me (especially since I made a last minute change). I was not in a rush. All the components that I ordered were installed (no substitutions). The shipping box was well packaged/padded, and they included the CPU box plus extra cables and manuals.I had ordered my PC without an operating system, because I wanted to install Windows XP Home SP3 myself. Unfortunately, I was unable to install XP (got blue screen of death during the beginning of the install). I called CPU solutions and was helped by a builder named Kip. We checked various settings in the BIOS, and he finally walked me through downloading and updating the BIOS. After that, XP installed just fine.The Intel DX79TO motherboard was shipped with the original BIOS version 0281. There were several BIOS updates since then. I would recommend that CPU Solutions load the current BIOS on the motherboard as a service to their customers. Also, I understand that XP does not support AHCI; and in my order notes, I requested that they change the BIOS to IDE for me; but it was shipped with setting AHCI...not a big deal, since it is easy to change.Another recommendation is to have a power supply estimator as part of their website. After selecting various components, I would like to make sure that I have selected the correct size power supply.Another benefit to their website is that you can submit your quote for review (so they can check for problems with your quote...like an under sized power supply, if applicable). I used this feature as well.I am happy with my purchase, and I plan to purchase another PC or two from them in the near future. Compared to other custom build websites that I've seen, CPU Solutions offers the most choices, the most detailed information/descriptions, and the best prices.God is a refuge for us.UPDATEAfter my good experience with CPU Solutions in March 2012, I ordered another custom PC for a family member in April 2012, and one more custom PC in August 2012. Each experience was just as good as the first. Highly recommend."
"I'm thrilled with CPU Solutions. The ordering process was smooth and they shipped the next day. The computer is exactly as described and I am very pleased with it. I've shopped with CPU Solutions before, referred many friends to them and will shop with them again."
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