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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Buysquad.com Buysquad.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1001 SW 5th Avenue, Suite 1100
    • Contact: orders@buysquad.com
    • Phone: 503-207-0696
    • Customer Support: 503-207-0696
    • Business Hours: 9am - 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.41/10 9.41/10
    Chance of future purchase: Rating 9.27/10 9.27/10
    Shipping & packaging: Rating 9.16/10 9.16/10
    Customer service: Rating 9.39/10 9.39/10
    Return/Replacement policy: Rating 9.33/10 9.33/10

408 Customer Reviews

Rating 10/10
5/5
modified review posted

"These guys are my style. Definitely a 5 star!
"


Rating 10/10
5/5
modified review posted

"I am so happy to finally find a website that is so honest and
have the most amazing service. I will not only come again but
will also recommend this website to whoever is looking for a resonable website to shop on.
"


Rating 2/10
1/5
modified review posted

"Good Luck and God Speed to You

I had a problem with my order. I was shipped a different model. They promptly promised to refund my $ plus the Insurance fee. Nothing more needs to be said.

Good: They did give me my $ back; they taught me to always check BBB grade on any company from now on, prior to ordering

Bad: I had to fight them for it, they didn't make it easy

Also PLEASE PLEASE CHECK BBB grade prior too ordering!!!!!!!

Good luck
"


Rating 10/10
5/5
modified review posted

"Buy squad is like music to my ears

Great pricing

Very informative

Original Samsung Panels

Fast shipping
"


Rating 10/10
5/5
modified review posted

"Purchased a TV two weeks ago. Its working perfectly!!"


Rating 10/10
5/5
modified review posted

"Fast and reliable seller ! Got my new 60" samsung tv and I love it ! Thanks for making this purchase easy and worry free!! Looking forward to ordering more TVs from you!!!! Thanks "


Rating 10/10
5/5
modified review posted

"my representative mark was very helpful in getting me my TV and sound bar he answered all my questions and was very patient because I am not so familiar with these 4k televisions

I'm happy to see that there is service out there with people that care
"


Rating 10/10
5/5
modified review posted

"My rep Mark helped me until I was satisfied with

a smile on my face. Glad they have reps like

Mark, will come back again!!
"


Rating 10/10
5/5
modified review posted

"Great customer service team, will recommend!"


Rating 10/10
5/5
modified review posted

"I was very pleased with everything about my Buy Squad experience. At first I was a little surprised that I had to call and confirm my order with them but was super glad I did because I found out that I ordered the commercial version of my new TV. I also had asked for a few extras that the salesman agreed to send and they were mistakenly not shipped. I called customer service and spoke with Steve. He immediately resolved my issue and sent the missing items OVERNIGHT! Finally the prices were the best on the internet for what I was looking for. I saved almost 1200 dollars. I will shop at Buy Squad again and again!!"


Rating 2/10
1/5
modified review posted

"Most horrible experience I ever encountered in my entire life.
all I can say is run away and go buy your TV from Hugo Boss and pay double the price but don't even deal with such unethical people.
"


Rating 10/10
5/5
modified review posted

"Was very impressed with the customer service. I made my purchase and receive an email wanting me to contact them. So this made me worried that this was a scam but I forgot to purchase insurance on my order because of its size. Plus they waved the shipping fee. So it saved about 100 bucks. Awesome company would recommend to everyone."


Rating 2/10
1/5
modified review posted

"Terrible Vendor.
I waited so long for the Thanksgiving holidays to be able the buy a 4K TV, and Buy Squad ruined it for me.

After I spent over $2000 to purchase a TV from them, I waited for 5 days to receive the shipping information, but they did not bother to contact me. I call their main local number, and I was put on hold for over 10 minutes. I than wrote an email to inquire about the product, and I did receive response, which did not include any information on the status of my purchase. I called again and waited for 10 minutes AGAIN, than hangup. I called again, and this time I got lucky, Someone actually answered the phone. After explaining what happened and asking about the status of the order, i was told that they don't have the TV in stock. I was so frustrated and furious. After I canceled the order, which is something the customer service rep was very happy to do and did not take a second to try and solve the problem, I went back online to buy the TV, from one of the major retailers, but the price have gone up by over $800. Now I am lost and I don't know what to do.
"

+ Read user comments

Rating 10/10
5/5
modified review posted

"I bought a LG television (brand new) Buy Squad Inc. I was very happy with the customer service. I got a personal phone call from one of the representatives to make sure that I was satisfied with their services. I received a conformation email and my order was ready to be shipped out the very next day. I would definitely recommend Buy Squad to my friends and family!
"


Rating 10/10
5/5
modified review posted

"Honestly I cannot find a better website like this one.

I finally found the one website that keeps on surprising me

with great deals and products, best of all they put a smile on

my face at the end of the day!
"


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Buysquad.com is a Merchant Member! Learn more

Buysquad.com is a merchant member
Buysquad.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,888 merchant members.