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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Buysquad.com Buysquad.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1001 SW 5th Avenue, Suite 1100
    • Contact: orders@buysquad.com
    • Phone: 503-207-0696
    • Customer Support: 503-207-0696
    • Business Hours: 9am - 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.51/10 9.51/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 9.25/10 9.25/10
    Customer service: Rating 9.45/10 9.45/10
    Return/Replacement policy: Rating 9.35/10 9.35/10

430 Customer Reviews

Rating 10/10
5/5
modified review posted

"Had an amazing experience, customer service treated me as I expected and my order arrived on time and just as advertised."


Rating 10/10
5/5
modified review posted

"Prices are great, will come again."


Rating 10/10
5/5
modified review posted

"Glad I made my purchase through this site.
will come again!
"


Rating 10/10
5/5
modified review posted

"I have a lot of experience shopping online.

This website is by far the best. They have

reasonable prices and have great service.

My rep was extremely patient. Highly recommended!
"


Rating 2/10
1/5
modified review posted

"I purchased a Samsung UN65H7150 65" Class Full HD Smart 3D LED TV from Buysquad.com in November 2014. The product was shipped and received in December. Upon unpacking and initial operation of the television, I noticed a flaw the size of a parsley flake in the screen creating a white spot in the picture regardless of channel or input. I immediately contacted Buysquad.com for instructions for repair/replacement/return of the product. I emailed photos of the flaw and was asked to await instructions. I didn't hear back. I assumed they were simply too busy over the holidays to address my issue. I have called them almost weekly for the past two months, sometimes talking to customer service representatives with whom I've already spoken, only to be passed off to voicemail or disconnected altogether. Today I was informed that I would have to speak with Samsung directly! Why couldn't they have given me this direction any of the dozen previous times I've called and left messages or emailed? OBTW, the television was received without required parts to attach the TV stand assembly... I was told that I would have to PURCHASE replacement parts!!! When I went to Best Buy to try to acquire the required missing parts, the sales representative there told me my story was typical of the product quality and customer service I received from Buysquad.com. Never Again... Never Again... Never Again."


Rating 10/10
5/5
modified review posted

"Service was great, my rep answered all my questions and was very patient."


Rating 10/10
5/5
modified review posted

"I attempted to purchase a 70" tv through this website. Due to what I felt were some unclear fee's I attempted to cancel my order. Buysquad made a strong effort to keep my order, and to ensure I was satisfied with the transaction. Great customer service in my opinion.
"


Rating 10/10
5/5
modified review posted

"bought a 75" and a few accessories.
Definitely satisfied and look forward to coming again.
"


Rating 10/10
5/5
modified review posted

"Bought a 50" flat screen and a few other accessories. They

came on time and as advertised. Shipping was fast as

expected with no damages. Customer service was great and

the price was cost effective.
"


Rating 10/10
5/5
modified review posted

"Bought a 55" for my living room, I haven't experienced any

issues with it at all. I recommend this website because their

honest, reliable and always give you the best deal out there

on whatever you need.
"


Rating 10/10
5/5
modified review posted

"The greatest thing about these guys is

that they are completely honest and always

satisfy their customers.

Will come again.
"


Rating 10/10
5/5
modified review posted

"Bought a 75" for my conference room.

It does an amazing job and the best part about it is

I got it for the best price out there.

Highly recommended!!!
"


Rating 10/10
5/5
modified review posted

"They have unbeatable prices on their TV’s and an amazing customer service team."


Rating 10/10
5/5
modified review posted

"They've got great products and amazing deals.
"


Rating 10/10
5/5
modified review posted

"Recently purchase a 60-inch Samsung that was delivered with a cracked screen. I called the customer service line and they were extremely helpful. Fed Ex picked up the TV the next day and two days later another showed up in perfect condition. Would definitely purchase from them again. "


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