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"Bought a PS on 4/29, should have taken 5 to 7 days to show up, it showed up on 5/3. Buying from BuyPCDirect was great. No problems, the PS was packaged great. Will buy from them again with any thought."
"The best companie I have ever worked with. Perfect delivery timing, service and 1 on 1 basis contact. I love this companie. Good Job Guys Keep It Up. Sincerely, Vincent S. Ingalls"
"great company to deal with because my power supply went out and they replaced it without much of a hassle what so ever. responded to my emails quickly and even shipped the product in a timely fashion. i would do business with them again because they stand behind their products that they sell. item was bought in 2002 and died in 2003 before the warranty expired...."
"Received email confirmation with tracking number day I placed order, plus order was shipped that day. This was after I changed my order via email, response was quick and polite. Received tracking number, and product was delivered nicely packaged. Currently using the power supplies ordered and am having no trouble. Would definitely buy from again."
"Very nice company to deal with. Shipment came quickly and was packed well AND they cover shipping costs. When the item didn't work out for me, they handled my complaint with great professionalism. There was nothing wrong with the item, but I misunderstood its use. They gave me a full refund. I am very happy with their customer service and product quality and would definitely shop here again! Kevin in customer service was GREAT!!!"
This review was modified by cgansen on December 11 2003 02:58:10 PM
"I originally placed an order for a black case with a 450w power supply, but later found a case I wanted more. I had found buypcdirect.com by searching on pricewatch.com, and read their reviews on this site, went ahead with the order. Once I found a case I wanted more, I ordered it as well. When I could not find a way to cancel an order, I panicked a little, and sent them an email, a fax and left a voicemail to cancel my first order and place my second order.
They called me back Monday morning prompltly and they replied to my email. Upon request, they promptly canceled my first order without question, comment or hassle. They also found a billing error and fixed it. I got an attractive 12 drive-bay case with front-end USB, Firewire, and sound for under $40, and great customer service.
"Ordered a 400w Ahanix EX110 case with front usb/audio/firewire for $37.89 shipped. I found it odd that they charged $0.18 more than they were supposed to for CA tax. I put a comment in my order about it, but have heard no reply. As it is only 18 cents, I don't care, but it's still odd. [edit: I noticed someone else mentioned miscomputed tax as well.]
Order arrived fast, and was FedEx trackable the whole way. And they did not charge my credit card until after it arrived. No complaints with the product. Everything looks good.
I did send them an email, and they replied the next day. Not too shabby."
This review was modified by abemore on October 29 2003 01:55:03 PM
"Everything was great, very fast and what I received was just what I wanted at a third of the price it was listed at many other sites and local retailers. I will gladly recommend buypcdirect.com to many others."
"Item as described.
Fast shipping. Good coommunication
with all the info.
Would buy from again."