Sports & Outdoors
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"Bought a Taurus 1911 for myself for Christmas, thank you self. I got the best price, incredible delivery and a beautiful gun.The main reason I decided to write a review is because I saw a few negative reviews and I needed to ballance the scales. My experience with Bud's Gun Shop could not have been better. their web site was also the easiest most user friendly of any that I visited. Sorry if any one has sour grapes but I'd have to question their disposition and situation. Lets face it, and be honest, gun enthusiest can be a pain in the azz to deal with. They usually find themselves pretty damn wonderful. "
"I ORDERED A SMITH & WESSON M&P AR RIFLE FROM BUDS TWO DAYS AFTER CONN. SHOOTINGS DEC. 16 2012. ON DEC. 26 2012 THEY SENT ME AN EMAIL SAYING THAT MY RIFLE WAS A LAW ENFORCEMENT GUN AND WOULD HAVE TO SEND ME A REFUND. WHEN THEY FOUND OUT WHAT THOSE RIFLES WERE SELLING FOR THEY TOOK MY RIFLE BACK. WHAT A SORRY WAY TO DO BUSINESS. I AM A FFL DEALER , I WILL REMOVE MY FFL NAME FROM THERE SHIPPING LIST AND I HOPE OTHERS WILL DO THE SAME. YOU ARE DEALING WITH CROOKS.!!!!!!!!!!!!!!!!!!"
"This is an update to the post I made on Dec.23 2012(before I had any contact from a Budsgunshop.com offcial)On the late afternoon on Dec.23 2012,I recieved a telephone call from a Budsgunshop company offcial about my order.After a couple of e-mail exchanges with the V.P. of Budsgunshop.com,I now "STRONGLY" believe this was an "inventory issue".With Budsgunshop.com's very timely response to my issue and thier commitment to make my order "RIGHT",and that my last post may have been in error.I have changed my rating of Budsgunshop.com to reflect this and will remain a customer of Budsgunshop.com and feel that no other action needs to be taken."
"Save yourself the trouble and DO NOT order from Buds Gun Shop. I was moving from Illinois to California on 12/8/12 and knew that with the 7 days TOPS handling time + 2 days shipping, I would have received the firearm before I moved. 7 business days from my order (11/26/12), still nothing from Buds. I wasn't going to receive the firearm in time. ARE YOU KIDDING ME? It takes 7 business days (10 real person days) to ship a common, in stock item? That's the longest I've ever had to wait for anything to ship. If the website's overwhelmed with orders around a certain time of the year, it should say so on the site. Why not offer expedited handling/shipping? Why not send an email after X amount of days that it cannot ship the item? They really aren't trying to make things easy for the customer. Their site also sucks and is down half of the time I try to get on it. They have one person on their chat (who's actually very helpful and I know they're doing the best they can with what they have) and when trying to get a hold of somebody on their customer phone line, waited FOURTY MINUTES to get a hold of somebody to cancel my order. At first, their website was going to charge a cancellation fee of 10% of my order (50 bucks) for doing absolutely nothing. The customer support person was understanding and waived the fee since it was past the 7 days. There's just so many things wrong with this place. I will never use them again and will never recommend them."
"Purchased an item on December 7, 2012. The item was shipped the next business day. I placed my order before reading the reviews, if I had read the reviews I would have not placed my order, but I'm glad I didn't read them. The transaction went very smoothly from Bud's Gun Shop all the way to my FFL."
"I ordered from buds before I read the reviews on here. Had I read these reviews before hand I would of never bought from Buds! HOWEVER! I am glad I did. I went with buds because they had the gun i wanted at the right pricd. I placed my order for a Walther pps Sunday and it arrived at my local FFL gun shop Wednesday afternoon. No issues, no nonsense. Just a smooth straight forward transaction. When ordering they tell you if it will arrive before Christmas or after Christmas. I am guessing all the negative reviews are comming from the people who were told they would ship after Christmas. I will buy from buds again. Thank you."
"Back in July 2012, I bought my first handgun from a web business and was very reluctant to buy online after reading all of the horror stories written about Buds,CTD, and others. Most ratings were from the typical "not happy" group and a few were from folks who had great experiences. Typically, there were reviews complaining about delays in shipping and receipt of their firearm, and a few about finding powder residue in the works of brand new guns. After carefully reading about Budsgunshop.com, I found that the bulk of complaints seemed petty as the dickens, where 7-10 business days after processing the order seems to be read as "pay with your credit card and your weapon will be transported to your FFL in minutes.." It seemed to me that patience was something other people had and not gun buyers. I am ordering my fifth handgun of the year from Buds and expect the Christmas shipping season to really slow down my order until sometime nearer to New Years as Buds digs out of the Christmas orders backup. The last order in September was placed on a Wednesday and the order was processed on the following Friday. It didn't ship until the next Monday (and I assume I should have written a really negative review because Buds was so inept at producing the firearm, but I bit my fingers and waited) and after getting the shipping notice Monday afternoon, it took an unrealistic two more days to reach my FFL so I could pick it up. This has been the norm for all four purchases. One took 10 calendar days, one took 6 calendar days, the other 2 in between. Purchases went through perfectly, e-mails and guarantees were sent to me at each step in the process. AND, my credit card number was not stolen and used for fraudulent purchases! I will and AM purchasing from this vendor again. But I do have some degree of patience!"
"People stay away from budsgunshop the good reviews are from workers that work there i should of read the bad reviews before purchase-sing a gun from them i think they dont have the guns in stock my brother order hes from cheaperthendirt at the same time as me and got hes last week and i'm here still waiting on mine just hope they don't go bankrupt and i stay stuck with out a gun and also they give you alot of excuses and customer service SUCKS."
"Update 12/18/12In reply to comments about this post: I am not an employee of Bud’s Gun Shop or a relative of one, nor do I know one. A positive post does not automatically make me one any more than a negative post makes me an employee of Bud’s online competition. Buds could care less about my post and certainly don’t need my help. I understand the negative posters frustrations and would have written the same if I had the same experience. Yes, they can do better on delivery time and I am sure they know that. They delivered to me exactly what was promised and I will return again to do business.After reading some of the reviews posted here, you may think your dealings are not with a legitimate, upfront business and you are being scammed faster than a tourist in a straw hat and plaid, seersucker suit standing in Times Square. Trust me, you are not.If the firearm you order is in stock the transaction will most likely proceed normally. This accounts for the positive reviews seen here. If you place your order during a very busy part of the year there can be some delays. I checked their listing with the Lexington, Kentucky Better Business Bureau and they are accredited. It is hard to beat their prices and this accounts for the volume they do in firearm sales. Granted, you will need to muster all your patience to wait up to seven days for the item to ship. This is the price you pay for those savings. I assume the help gets “stretched” a bit especially during the holiday season and it is hard for them to catch up. You will not notice it at first as the smooth operation emails slide past you in the online transaction but rest assured, you are not just another customer. Don’t think for a minute the contents of your wallet are leaving your pants pocket faster than a dip working the drunks at Mardi Gras. These folks work hard to keep their promises. Even the biggest companies out there selling online can have an occasional bump in the road. I am a happy customer and there is no reason you can’t be one too. "
"I purchased a gun 12-01-12 with a FFL "Preferred Dealer", which claims to expedite processing. It has been 10 days and I've received nothing but a bill after Bud's guarantee of shipping within 3-7 days. No email, besides advertisements. No tracking number. Only a statues update received seconds after purchase telling me Bud got his money. My fingers are crossed in hopes I will actually receive my gun. As of now, I feel I am a victim of a SCAM."
"They've had my money for some time now and can't find any way to contact them without going into the 'press 1' abyss before it hangs up on you. Then in Dec they initiated the no delivery before Christmas unless items are marked as such. No explanation as to whether that applied to all prior orders that are "processing." No idea if they had my gun in stock, like they said it was when I ordered it, but I don't think so now. Rumor has it they are experts in lying about availability. If you want to cancel the order or speak to someone about it, well, first of all you can't get through to a human, and even if you did they want a 10% cancellation fee. Now I'm stuck. Cheaper Than Dirt emailed me saying the gun I want arrived and is in stock, but now I can't go get it because the wankers at Bud's Gun Shop have me on a hook. Never again!! "
"I also purchased a shotgun on Dec 4th and it has been in processing ever since, even though I have an email saying the holidays would not create a delay and was told by the operator upon purchase it was in stock and would be shipped in a day or so. They now have a delay. Go figure! Like many others, I tried to contact them, but they shut off their contact functions. I finally caught their worthless Order Chat up today Dec 10th and Gary S. says he has no idea when it will be shipped. He said there are no guarantees on shipping times. I might get it by Christmas though, but no guarantee. He works there and can't even give me a clue! That is horrible customer service. The Attorney General in KY is Jack Conway in Frankfort KY. Maybe a few emails letting him know what kind of business he has using interstate commerce via his state lines would set a fire under the "I don't know and there are no guarantees DUDS" ************** Mislead says...Well, this is Dec.19th and my shotgun arrived at my FFL dealer.Even through the wait and total confusion at Bud's, I was excited to go get it.I drove over to the next town and, of course, they sent the wrong gun.Yep, that Bud's has it going on!I may just take a sledge hammer to it rather than try to get the order right.I checked their web site and the gun I originally ordered isn't even on there any longer.I called the super nice people at Tri Star and they said the gun is still in production and they have no idea why I got the gun I did.By some miracle, I called Buds about 30 times and actually got an operator that couldn't help me.She said someone would call back.It doesn't really matter anymore.Just beware, part of that money you save at Buds was what Buds saved on Customer Service and quality control! Guess what? I did get a call back and was told I couldn't get the gun I ordered. I told the Buds rep. that I talked to the vendor at Tristar and the gun was still very available, but he said they wouldn't order anymore of the type I originally wanted, paid for, and ordered. That's it! Never never, never, never, never again will I make the mistake of ordering anything from Buds. This lower quality and priced gun may just end up in the recycle bin so I don't have to tell anyone where I got it. That is how ashamed I am of myself that I tried to save a few dollars at the price of getting a decent and accurate product in a timely manner!I am glad the homers have shed the light on Buds. *****12-20-2012******I know my postings are getting old to everyone, even the people that aren't homers for Buds, so this is the last one ever 12-20-1012. Thank you honest people on here for letting me vent and reading the GOD's honest truth.**************I will always give my money to BUDS before I consider church or give to a charity.BUDS is all things right with America.We should always wait on them and support all companies that can't keep up!We should always be happy when we order something and it is late.We should always give them a FIVE STAR rating for this behavior and service.It will help them feel better and know it is o.k. to offer bad service and use excuses such as Christmas and elections or current events that happened recently as last week even if the order was three weeks ago.Oh, to have patience is a virtue and should always be adhered to in the case of bad and lazy business practices as long as they eventually fill an order. The order doesn't even need to be correct. The next time I take my car in for service, I'll tell the mechanic to just keep it an extra couple weeks because it is near Valentines Day! PEOPLE, stand up for good timely service.There are enough excuses in Washington DC. without the private sector adopting the their lifestyle and business model.If I am late in my business, I get contracted out of it.That is the way it should be.How can we keep up with, and be ahead of the rest of the world when we allow our service industries to do what they want when they want and then condone it?I'll tell you!We end up as that type society where hard work and diligent preparedness for obvious fluctuations in the business you may be in mean nothing as do your customer support.It will end, and may end badly for all of us.Companies like Buds have helped mightily in lowering our standard of pride and workmanship to the point where even sending out an incorrect product means nothing.There is no conscience in not offering an accurate exchange because they don't want to, not because they can't get the promised paid for, and late, item. I'm done with BUDS, the homers, and the bogus 5 star ratings based on little or nothing on this site other than being a homer or family friend of an employee or an actual employee. To the one or two legitimate positive responses on here, I apologize. The rest of the pro BUD responses are so blatantly bogus, it is an insult to what this site is suppose to represent and in the real world, five stars represent perfections in every aspect of a deal or product. DA!!!!! I will never prostitute my reputation by paying the bottom dollar for a "bargain" at the possibility of degrading my own self respect or reputation again. I expect Bud, whoever he is, to run for public office soon! BTW, I wasn't afraid to list my invoice number on my review. Where are the pro BUD legitimate invoice numbers? List them and maybe I'll change my mind if a ONE star poster confirms them and also post the results. If you are afraid to, I don't blame you, I was likely sent the wrong gun with no equal exchange possibilities for publicly listing that number!"
"The previous poster must be a BUDS employee. BUDS is selling a lot of guns they don't have in stock, just to make the sale, and then hold your money hostage in the "process". I ordered and paid the day before him on 12/3, and my gun is still in "processing" status. 3 days AFTER buying it, the little Christmas package with the black slash on it went up beside the gun, so now I guess I won't see it until sometime next year. Very odd that BUDS charged my account the day AFTER I ordered. I could have already ordered and received the gun from 2 other sources I was watching by now, but I screwed up and trusted BUDS to have the gun in stock that they showed was available. NEVER AGAIN BUDS."
"I feel like these reviews are completely contrary to my experience so far. I'm glad I didn't read them before I bought my gun or I might have not bought from Bud's. I had a few friends highly recommend Bud's for my first handgun purchase. Ordered Wednesday 12/5/12, UPS had it in their possession 12/6, has arrived in my city today 12/7, and is scheduled to be delivered to my FFL Monday 12/10. So far I couldn't have asked for more! I don't generally write reviews about any retailers, but I thought all the negatives here were not anywhere close to being indicative of my experience with Bud's. Can't wait to pick up my new purchase."
"Gun ordered and paid with CC on the 27th of Nov. Today is the 10th of Dec and gun is still a no-show. FFL tried to blame UPS for heavy christmas volume but on the web site it says PROCESSING. Really? Still? Trying to use the chat feature on the web site is nearly impossible, can't find an email address to send to. So far when I call I've pushed buttons for options rather than wait who knows how long to speak with a human on a non-800 number. If I ever do get this straightened out, I'm done with them."
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