36,423 stores
1,205,340 reviews
6262 shoppers online now
7 reviews 
posted May-03-2011 “Customer security comes before anything else. When you use paypal and follow up with an email from an unlinked email address these communications will be disregarded and potentially flagged as fraud if you can not reply from your paypal account email. Looking over our communications i do not see at any time when the reply was rude. It was short and to the point. Reply from your paypal linked account was straight forward and anything but rude. Apologies if you felt it was rude. Perhaps if your account was hijacked and we were able to isolate it and report it you may have felt otherwise”
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
Discover
COD
Check
Priority Next Day
Guaranteed Security
posted Feb-28-2011 
![Share](javascript:share_rating({"review_body":"imported a customised g73jw to the UK and cannot be happier with it. all arrangements with bto went to plan and wouldn\u0027t hesitate to highly recommend them to anyone.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/713287#comment713287","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"rickyg_1983","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What can i say? Well, i ordered a great notebook (ASUS G73JW-3DE) from BTOTECH and everything\u0027s gone smooth: the arrangement between me and Ed, the payment and, in the end, the shipment. The seller was very helpful with every doubt i had, answering always with great professionalism. It was really a GREAT DEAL! Gratz to BTOTECH: A+++","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/700809#comment700809","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"Ap0c4lypz3","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Not too long ago I ordered a refurbished Asus G73JH from btotech, and I can\u0027t fnd anything wrong with it. There are no blemishes of any sort on the body, and the system runs fine with no problems. Even the way the system was packaged was of good quality.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/694848#comment694848","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"brianfclemens","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very pleased with purchase. They had the same priced model laptop as everywhere else I looked but with a fully 1080p high resolution display (which other websites lacked). Plus they had a very affordable upgrade to Blu-ray burning capability. Definitely recommend for anyone looking for a gaming or Blu-ray burning laptop.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/694289#comment694289","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"scharn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Asus G73JW just towards the end of last year and the service was excellent!<br><br>Decided on one modification - upgrading the 1st Hd for a 128GB Crucial SSD. I\u0027ve not done a proper clearing of the system but out of the box this thing starts really fast (maybe 15secs from cold). For my uses the 2nd 500GB drive gives more than enough storage.<br><br>Only delays were caused by me (messing up the wire details...) and then finally by UPS - snow and a failed delivery. Progress on the otherside however was super efficent - I think it spent more time here in the UK lying around than it did in the US!<br><br>0 Complaints about the laptop - massive upgrade for me, a few niggles but they are documented and will no doubt be fixed sooner or later.<br><br>I have had no need to contact BTO for any problems but when ordering any emails sent about payments or order progress were swiftly answered.<br><br>1st time buyer from BTO and first time for anything this size from the US, not planning on replacing this one soon but will look back to BTO first when I do!<br><br>Cheers!<br><br><br> ","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/692613#comment692613","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"McBainC","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was a bit skeptical at first from ordering, with a wire transfer payment. But thanks to BTOtech\u0027s prompt replies and support, I went ahead with the purchase. I could say that I\u0027ve never been happier with their service. Product came in great condition and packaging, as if it was factory made for me. If I ever had someone looking for high performing or gaming notebooks and parts, I would definitely recommend BTOtech anytime.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/685596#comment685596","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"kazrogal","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an Asus G73JH Refurb. with customised specifications. I asked loads of questions before I ordered it, replies were quick and to the point. The laptop was shipped a week after and reached my place shortly after shipment ( I live outside US). The laptop is almost perfect, considering it\u0027s a refurbished one. It runs smoothly and no problem has been found about it yet. I will definitely recommend BTOTECH to those who are looking for a trustworthy online laptop dealer.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/683974#comment683974","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"AsusG73HKbuyer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good prices and perfect support.<br><br>I bought a NP8690 and it is the best lap top that I ever had.<br>Let me tell you that we live in M\u00e9xico and he give us all the facilities and help to finish our purchase and send us the product to our home.<br><br>Gentle, helpful and great vendor.<br><br>Lap specs:<br>i5 540<br>Gtx 460m<br>HDD 500Gb<br>Ram 4GB DDR3 1333<br>LCD Led FullHD<br>All games and movies HD run amazing. And the temperature it stay low.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/683735#comment683735","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"LudmilaJN","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent revendeur en ligne international !<br>Le process de commande (Asus G-73)a \u00e9t\u00e9 fluide et facile. Les options propos\u00e9es pour la configuration de mon portable \u00e9taient nombreuses et bien expliqu\u00e9es.<br>Le prix du portable est tr\u00e8s performant par rapport \u00e0 la concurrence locale ou internet.<br>La communication sur le paiement par virement bancaire, l\u0027exp\u00e9dition et la livraison \u00e9tait r\u00e9guli\u00e8re, rapide et sympathique. La r\u00e9ponse aux mails, quasi-imm\u00e9diate.<br>La livraison du portable \u00e0 Paris, France \u00e9tait extr\u00eamement rapide (15 jours) et s\u00e9curis\u00e9e (UPS).<br>Bravo !<br>Vous pouvez acheter en toute confiance !<br>* * *<br>Emmanuelle et Dominique, Paris, France","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/658084#comment658084","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"gtmr","rating":"5"}, "single");){kind=link}
"
In general the service I received was ok as the company offers very good value products. I received the product in working order and all was well. The product was described very well and my different requirements were also fulfilled.
The only criticism I would have is that I had to chase the order when nothing appeared to be advancing and they replied with quite a blunt/rude email: -
"all email communications via your paypal linked email ONLY"
I did not find this email very helpful. Firstly they should have informed me of this rather than I chase them and perhaps they could have written a more informative email. There was actually a problem with my email interfacing with theirs. They were receiving error messages when emailing me but I was getting the emails but delayed. Once we had gathered this then all was okay.
"