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"We purchased a sanyo VPC-CG10 from T2. We are from Australia. He sold us a $2000 video camera that was 'internationally' modified without mentioning that the 'unmodified' version was only worth $200. He made it sound like it was some AMAZING camera. If we had known it was only worth $200 ($149) at other stores, then we could have gone home and bought an Australian one that wasn't 'modified'. When I phone George the Manager, he said it wasn't their job to tell us that the actual item was a cheap camera and the modification was expensive. What a rip off.
spoke to T2 George a second time, said he was George the first time (I think they were two different people).
Bought a 8GB easystore SDHC card at the same time. Charged $99.99 and yet we can see that it is only worth about $20 (or $13 in some stores). Again, RIPPED OFF."
This review was modified by newyorkmmk on February 18 2010 02:11:34 PM
"Went looking for a low priced digital camera for my daughter. They showed me a Samsung sl30. They told me that it was a good price of $200 for it listed at about $320. Well after getting home and checking on the web I found it for just under $100. I worte to complain. well they called back and told me that the low price was do to it being sold over the internet and that they could never match that price. Well i've found it at that lower price at every other NYC shop that has a real store in Manhattan and an online store. I figured than their over head should be the same and I could prove him wrong. Well I was correct anywhere you look it's for $100 or just under. This includes most of the big name stores in the city.
I would never go to this store again for they are untruthful. As of now they won't give me a refund. I've snet them the proof of what I just mentioned above. Will see if anythigng comes of it. Iseriously doubt that they will except my proof of the lower price. "
"Unfortunately, I see that I am of the numerous `ropped off` customers by this shop. I bought SANYO CG10 camcorder for 1088 $ (incl 8Go SD card) while salesman claimimg very nice discount 50% (so,from 2,000 $ original price) valid for 1 day only. I discovered that this is only value of 200 $ !! Very good tourist trapping shop as I am one comimg from France. I cannot understand why this kind of shop is still existing after so many comlaints. I thought that USA was among the best customers protecting countries with thousands of layers but it seems not. Very disappointed travel. I`ll try to recover but seeing the comments, no chance. Try to contact customer protection agency in USA (is one existing ? rather doubtful ! phicha1561"
"Do NOT buy from this shops. These people are frauds and liars. I went in and asked for a very specific Nikon 18-200 lens. The salesperson, Mr. Tito R. (most probably a fake identity too), said that due to plastic parts the lens was technically inferior to a Sigma lens he had to offer which was only slightly more expensive. He sold me the lens which turned out to be way inferior for triple the price. I discovered the scam when I looked up the specs of the lens in the internet the day after. I returned to the shop to return the merchandise. Mr. R. denied everything that happened the day before except having sold the lens. These people should be locked behind bars, because they willfully and purposefully misinform people to obtain monetary gain. I will be contacting NY authorities to have this shop prosecuted. Do not even go near this shop.... "
This review was modified by justice4eb on August 01 2009 01:39:16 PM
"Omg!! I am so freaking mad. Never I repeat NEVER shop at this store. It is a complete SCAM. Just recently purchased a wide angle lens which I have just found out is about 4-5 times less (online) than the amount I actually paid for it. I should have known better, judging by how quickly the salesman Benny (bet that is not even his real name) managed to coerce me into purchasing the item, He had practically cashed in and bagged the item before i even said yes. I had a bad feeling about it initially, but he managed to convinced me saying the reason he was able to give it to me at such a "discounted" price was because it was a free promotional item they had received from the distributor. All potential buyers be warned, prices marked are probably immensely overpriced so sellers can fool you into thinking you're getting a really good discount. "
"I went to this shop for a cable.I said I would look for myself,but salesguy insisted to help and take off pricetag at $7.99 and instead try to charge $69.99.I've never seen this kind of rip-off shop in my 50-year-life."
"Coming to NY for the marathon, unfortunately we were "robbed" by this shop selling us a videocamera at a triple price! Don't go there !!! Good Job Tito !"
I just wanted to add, since I too ALMOST got ripped off, that Broadway Photo is a scam. I am so grateful to have found the countless (I mean hundreds, actually) of bad reviews on the internet. Without them, I wouldn't have known what to expect after I placed my order, and probably wouldn't have had the foresight to cancel my order after learning my product was on backorder (8-10 weeks people!). Now, please note that I spoke to them twice to make sure that the item I purchased was, in fact, IN STOCK...to which they told me, that yes, it was in stock. Only to get THE EMAIL stating that is was actually backordered. I promptly canceled my order, only to be hung-up on. PLEASE, PLEASE, PLEASE PEOPLE...SAVE YOUR SANITY AND DO NOT ORDER FROM THESE FRAUDS (BROADWAY PHOTO - you guys suck). You might think you're saving a few pennies and getting a great deal, but all you are really buying is a bunch of headaches.
I should never have bought from a store near Times Square anyway - tourist trap. However it was late afternoon, I was tired and wasn't thinking.
I was after a DSLR camera and had been for a while. I did my research on a Nikon DSLR D40x and it retailed for over $400 (body only). As I walked past Broadway Computer and Video, I noticed the D40x was for sale for $389 (body only). To cut a long story short, the "sales manager" (yeah what ever mate) said that the d40x didn't have many lens options and that they didn't have any left. He said, however, I should buy the D60 which comes with Nikon's top of the line ("$700") lens for $1100. I got the price down to $900 and he sold me a 8gb memory card for $100 and a Uv filter for $60 (Originally he had a price tag on the 8gb memory card of $389!!! - you can buy them on amazon for $20). I later learned that night that retailers were selling the d60 (lens included) for $700!
The next day I went back in the store and asked how much the 8gb memory card was (just to see if they changed the prices when ever they felt like it), and the saleman said $150, I asked him how much the Nikon D40x was and he said $2000 (even though the window displayed it for $389)!!!
So I didn't get ripped off as much as others, but never, never buy from Broadway Computer and Video.
The camera is good though (touch wood) even though I paid a couple of hundred more than I should have.
Any complaints you can email them directly at - sales@broadwaycomputer.com.
I believe in karma - so what goes around comes around.
"I would just like to join the club of people who has been robbed by the Broadway Computer & Video store.
I went (well preparred, I thought) to buy a Sony videocamera on which I knew the price, but during the talk, the salesman asked me why not go for a videocamera that also has a good cameraeffect and thats was were I wasn't preparred. The salesman told me it was a totally new invention. It was the way ahead, he said and it was on a promotion price, normally it would cost about 1,899,- but the promotion price was 799,-. I bought the camera and later (as I came back to Denmark) I found out that I could have bought the camera in the BH store om Manhattan for 245,- (I did go to BH store, but it was closed). What was even worse, was that I could have gotten it cheaper in Denmark (about 400,-). Everything was a big fat lie and lucky Joe Ray (the salesman) that I first found out after returning to Denmark.
So, if you have a fettish to be cheated and lied to and then pay a lot of money for it, then you should go to the Broadway Computer & Video store. Otherwise, DON'T EVER GO THERE!
Will I go there again? Yes of course. To buy something? No, just to say hello to mr. Joe Ray."
"PESIMA TIENDA; Aun despues de habernos dado cuenta de que nos vieron la cara, fuimos a reclamar y se portaron pésimo, ya que como enla nota dice Not Refunds por más que trataramos de llegar a un acuerdo no se podía. Nos vendieron una camara DOS veces mas cara del costo en el promedio de las tiendas, te enganchan, te engañan y finalmente te defraudan....POR FAVOR NO VAYAN A ESA TIENDA, a menos que tengan conocimiento de lo que esta´n comprando, si no si siquiera van a tener un punto de referencia. MI COMENTARIO GENERAL ES, NO EXISTEN MAYORES DEFRAUDADORES QUE ESTAS PERSONAS. OJO les ponen etiquetas a los productos con precios dos o tres veces más altos, se suponen que te negocían el precio y finalmente aún así, lo logran. Al final le quitan las etiquetas para que no te lleves el producto con el precio en caja."
"I'm writing this comment about Broadway Computer and Video, on Broadway in Manhattan. I had taken my laptop here to be repaired by a "certified" Fujitsu computer repair technician. After taking my computer to the store, I was told that it would be repaired within one week. Fact of the matter, I didn't get my computer back for 3weeks. The computer technician named Nazir said it was mother board failure and they sent it out to Fujitsu for repair, something that I could have done...to make matters worse, when they received my computer from Fujitsu after being repaired, they gave my machine back with a non-functioning battery, and a broken CD-ROM drive, this was surprising to me since my computer came with a DVD-RAM drive and not a CD-ROM drive. Furthurmore, they gave my machine back to me with a older power cable that fails to stay connected. Recently when inspecting my machine, I just learned that they took out my 512 memory module and replaced it with two 256 memory modules.
After explaining this matter to Fujitsu, they were nice enough to provide me with a new Lithium-ion battery and DVD-RAM drive. I hadn't told them about the memory issue yet because I just figured it out yesterday (several months later). If you are taking anything to this store for repair, please beware of the fact that they will steal good parts off of your merchandise and replace them with older non-functioning parts. The computer technician Nazir was friendly when dealing in person, likely because he knew he would be lifting good parts off of my machine..."
"I was swindled when I bought a digital camera in that quite big shop on Broadway. For once I went unprepared into a shop, not knowing what the normal value was of a camera that I wanted to buy. One of the camera's shown to me was priced 499 $ on the box itself and the fluent salesguy (Juan) managed to sell it to me at 450 $ while I was quite in a good mood. It's only when I arrived back in Belgium that I saw the same camera priced at 189 €. On a US website I found it at 200 $. I believe the trick is to overprice considerably all boxes in the store and then letting believe the customer that a good reduction was given. My money is lost, I shouldn't have been so stupid but I wasn't vigilant enough. I didn't expect these kind of practices on Broadway, once again, it wasn't a little suspicious shop in the Bronx. I feel quite pissed and ripped off. I don't expect to get my money back, it was sold to me at the price that we agreed, but the price is not market conform at all. Can I file a complaint to any instance that could stop these practices and prevent other stupid tourists to get lifted ? "
"Cleary these people are scam artists. I was looking for a small digital camera and they first quoted me a price on a Panasonic Lumix 10x zoom of $869. When I said I was going to look up the price online, they lowered the price to 699 then 399 and sold me a 2gb card for $99 which I knew was way overpriced, but I had not done any homework on the camera. When I got back to my hotel, I found online prices beginning at $220 for the camera and that over 500 pictures had already been taken on it according to the counter. Obviously these guys prey on tourists, for as the other reviewers have noted above they don't tell you that all sales are final. It's only written on the sales receipt. You should expect to pay 4x the retail price and then not know if the merchandise is even new. BUYER BEWARE."
"We purchased a sanyo VPC-CG10 from T2. We are from Australia. He sold us a $2000 video camera that was 'internationally' modified without mentioning that the 'unmodified' version was only worth $200. He made it sound like it was some AMAZING camera. If we had known it was only worth $200 ($149) at other stores, then we could have gone home and bought an Australian one that wasn't 'modified'. When I phone George the Manager, he said it wasn't their job to tell us that the actual item was a cheap camera and the modification was expensive. What a rip off.
spoke to T2 George a second time, said he was George the first time (I think they were two different people).
Bought a 8GB easystore SDHC card at the same time. Charged $99.99 and yet we can see that it is only worth about $20 (or $13 in some stores). Again, RIPPED OFF."