36,423 stores
1,205,340 reviews
6262 shoppers online now
8 reviews 
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
American Express
Discover
Money Order
Priority Next Day
International
This review was modified by 
posted Sep-01-2010 
![Share](javascript:share_rating({"review_body":"2nd edit: I received the order quickly, and it was as requested. The quality is good, and the price is reasonable. Overall, I am satisfied. <br><br>Edited: Within 10 minutes of the writing of this review, I received my tracking number by email. So disregard that portion of the review. But I still think they could do a better job of answering the phone. I suspect that they may have a staff of one! (end of edit) <br><br>This review may be a bit premature, but since this retailer has such glowing reviews, I felt compelled to register my complaints. First of all, the retailer has not responded to my email inquiry of 5 days ago. I managed to reach Josh by phone, however, and placed my order 2 days ago, just after the same-day shipment cutoff time. I called yesterday and he confirmed that the products had been shipped, and I would receive a tracking number last night. I didn\u0027t. And the web site still gives no indication of the status of my order. I tried to call again this morning, but no one answers. I don\u0027t think anyone ever answers the 1-800 number. I will keep trying, and maybe I shouldn\u0027t expect the same kind of service that Newegg gives from this much smaller retailer, but the reviews on this site lead one to believe that they give first-class service. I\u0027m waiting for confirmation of that, but so far they have given me very poor service. ","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/606375#comment606375","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"actanner","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"5 star company. Easy to order - many forms of payment accepted. Good communication when I had a post sale question. Received all items quickly, well packaged, and fully functional. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/603686#comment603686","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"digidavid","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Had the product I was looking for at a very competive price.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/599780#comment599780","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"mmullen","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast shipping and very nice pricing. No one else had this item in stock. Can\u0027t wait to get it installed!","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/598873#comment598873","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"kenfused","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great selection, good prices, and fast shipping. Overall, a great experience and would definitely buy from them again.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/596080#comment596080","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"atgrady","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good products at great prices. I always go to BroadbandUtopia first for my home networking needs.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/592096#comment592096","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"curtisfinney","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent transaction. I would highly recommend doing business with this merchant.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/591808#comment591808","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"Davetrace","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Prompt service. Received items same week as order. Great selection of products.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/577723#comment577723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"nsx_guy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order process was quick and easy. Received ship confirmation 3 weeks after order was placed. Tracking number I was given was invalid so am unable to track shipment.","link":"http:\/\/www.resellerratings.com\/store\/BroadbandUtopia\/comment\/573680#comment573680","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BroadbandUtopia.jpg","store_name":"BroadbandUtopia","username":"dburkett1","rating":"4"}, "single");){kind=link}
"Ordered several parts from BBU. Unfortunately, what I received was not what I had ordered. Simple solution; called their customer service 800 number (7 to 5 7 days a week); turns out it is just an answering machine. I'll now have to work with my credit card company to dispute this purchase. Kind of sorry that I ordered through BBU. "