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"Sent a "big tip" adapter for Pavilion Laptop--which never used one. It was advertised as being appropriate for that laptop. Wanted me to take pictures of my current adapter and the adapter sent so they would see difference. Did not pay for return shipping."
"I ordered two batteries but when the order arrived there was only one in the package eventhough the packing slip said two shipped. I expected it to be a problem but when I informed brilliantstore they promptly shipped out another one. No fuss. Brilliant!"
"It is my first time to order this kind of digital goods by web site. Sony original goods are always expensive. So, your products are very good, I guess. Thank you very much."
"Stay away from this site/store who ever they are ship bad items and dont reply to emails or calls!meaning you order you get wrong items and its all done from there.. avoid if youre reading this ! Shop elsewhere Please dont be a victim like me..."
This review was modified by studio4123 on January 17 2008 04:11:10 PM
"Ordering from this company was quick and easy. The item was shipped and arrived as scheduled. However this company needs to take some quick and serious lessons in how to pack an item for shipment.I ordered a hot water pot and the original for the item that you would see it in on the shelf was ripped open on one corner. It was in a flimsy cardboard box with no packing material what so ever. There was at least 1 1\2 to 2 inches of empty space around the item and the box was crush due to lack of packing support. The item did work, otherwise it would be on its way back. Because of the sorry packing or really the lack there of I will not order from this store and will not recommend it to anyone else. "
"This store is bad in every way. I ordered a replacement battery for my Dell Axim X50v PDA, and the PDA would not recognize the battery. I tried it in another PDA and that wouldn't work either. It was a Chinese-made battery. I tried to return the product via email (request RMA) and didn't get a response, then I tried calling customer support and the operator told me they'd call me back, which they never did.
"I was happy to be able to find this product at such a good price. Ordering was easy and shipping was fast. So far, I'm quite happy with the purchase."
"Laptop keyboard arrived in perfect condition. It was installed and working in less than 10 mins. I would use this merchant again. The part was 1/4th price that other merchants wanted and HP/Compaq did not even have the keyboard part in stock."
"The product we received was as advertised. It was good quality, and it came quickly. I'm impressed."