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"One star -- because "no stars" is not an option here. STAY AWAY. Here's why:
Ordered a few things from these guys a while back; first communication from them was to tell me that some of the order was not in stock. C'mon guys -- if you don't have it in your own stock -- indicate that on your website -- hardly rocket-surgery in 2011.
Not being truthful about in/out of stock on your website: STRIKE ONE.
I asked them to cancel the whole order and refund me, which they agreed to do. THEN they insisted on sending me a cheque!! C'mon guys!
Refunds by cheque through the mail: STRIKE TWO, .
And finally -- since I gave them a "Botach Tactical"-only email address (I do this for all online/ commercial email correspondents) -- they somehow gave (sold?) that email address to a spam company: STRIKE THREE.
I was never going to do business with them again anyway -- so their opening me up to a spammer is just a confirmation. Thankfully I can now send all email directed to that address to //dev/nul
Yoni really was a slick operator; he should have been in Brooklyn NY. "
"I have ordered products from Botach Tactical for several years now, they have a large selection of products, great prices and sales. Customer service is top notch. With the last order I placed one of the items was out of stock, they quickly contacted me with alternatives and the issue was quickly resolved to my liking. Thanks Botach."
"Another awesome experience with Botach Tactical! I have been a customer with them for a couple years and every experience with them has been spectacular. Customer service is top notch, excellent prices and shipping, also their policies are good as well. This is one of the few online companies I am very confident in. I know if I put in an order, I will receive the exact item, in an efficient time frame, and I always have great customer support from them if something is off. Keep up the good work Botach! Thanks again! "
"They had the best price available for the items I ordered. Quickly received email feedback stating that one item would not be available until some time later. The other item shipped quickly and was received in good order. No problems for me. Would use again without reservation."
"I've done business with Botach Tactical for several years. Prices are very competitive, product selection is very good, frequent specials are very good bargains, and customer service has recently become extremely responsive. Shipping is generally prompt, and they give you options for dealing with backorders. I look forward to doing business with Botach in future."
"Shipping is always surprisingly fast. Customer service is great, and their prices are extremely competitive. Botach is my preferred shopping site for tactical gear - never been disappointed."
"KISS - Botach used to suck. Lately they seem to be making an effort to regain a good reputation. My order was delivered fast, item was accurate, and very cheap compared to other vendors. I will continue to use them and hope that they continue on this path."
"Expected and received, great service and fair pricing of product."