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wwstereo.com

Consumer Electronics

Rating 8.61/10 9 reviews
(81 lifetime reviews)

8.61/100 (6-month rating)
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World Wide Stereo participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

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All Customer Reviews (81)

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Rating 10/10 5/5
modified review posted Mar-03-2012

"Absolutely incredible! When I ordered a product on-line that turned out to be out of stock, they helped me in ways that totally exceeded my expectations. I am officially a loyal customer from here on out."

Rating 4/10 2/5
modified review posted Mar-02-2012

"I was interested in purchasing a Pioneer AVH-2400BT receiver. The price listed on their website (and their linked item on Amazon) was $350. The price was displayed as "after $70 discount" from $420 regular price. This was in-line with the prices other vendors were offering, but the other vendors did not have in-stock. After reading the mostly positive reviews for the company, I contacted them to confirm availability. Ira promptly and courteously responded via email and confirmed it was in-stock. My initial attempt to place the order failed due to my neglect in updating my credit card info in PayPal. After updating, I returned shortly thereafter and tried to create a new order. The price was now at $420. It was now also listed at $420 via their link on Amazon. I sent a reply message to Ira asking if the "item was no longer available for the sale price of $350?". 2 days later and still no response. Maybe the sale ended, maybe someone made a mistake in pricing - either would have been an acceptable answer. I don't know whether he chose not to respond or simply missed my email? My intial impression was positive, and this could have been an isolated incident, but I would hesitate recommending them to others at this point. "

Rating 10/10 5/5
modified review posted Feb-17-2012

"Excellent audio store, and great customer service. I got an awesome deal on JBL studio speakers. All speakers arrived in good shape. Two weeks later I was browsing their site to buy another pair of the satellite speakers to upgrade my system from 5.1 to 7.1. I found out the the center speaker price was lowered. I contacted WWStereo via only chat. The CS Rep promised to refund me the different. I contacted them again today after not seeing any notification email about the refund. I met the same CS Rep, and he said the refund was just sent today. I checked my account, and it's there. Overall, this is the first time I shop at WWStereo, and I'm really satisfied with their price and customer service. A+ seller :)"

Rating 10/10 5/5
modified review posted Jan-19-2012

"I have purchased a Denon A100, Klipsch G17 AirPlay, 2 Klipsch Mode M40 headphones and all products were received very fast and priced great. Customer service is top notch. Thanks World Wide Stereo and Thank-You Ira for the excellent service."

Rating 10/10 5/5
modified review posted Jan-17-2012

"World Wide Stereo is very concerned about their customers. I had a defective set of headphones, and they were able to help me to the fullest extent imaginable. I would encourage anybody to buy from World Wide Stereo, because if they do, they can be assured they will be very well taken care of."

Rating 10/10 5/5
modified review posted Jan-03-2012

"Great customer service. An item was for sale on Amazon.com and I had it added to my cart. Only to find out an hour later that the price went up $100 across Amazon. I contacted WWS and they told me that they would still honor that sale price. They were very courteous and handled all my needs within 30min of my e-mail. A++"

Rating 10/10 5/5
modified review posted Dec-30-2011

"It was fun talking to Ira. He knows his stuff. Will order from again!!!!"

Rating 10/10 5/5
modified review posted Dec-20-2011

"When I think of Worldwide Stereo I can't help but smile and attempt to get across to whomever reads this that they are by far the best group of individuals that I have ever done business with over the internet.

Background facts: Looking for the Panasonic TC-P65VT30. They had the best price and free shipping, but I was concerned about them being in PA and me being in TX. However, I read all the reviews on this site and others stating how wonderful they are, so I proceeded with my purchase. I called and spoke with Ira, who was pleasant on the phone and said the my TV would ship quickly. About 8 days later, I got a call from the shipping company and they delivered the TV. I checked the box - the TV - all seemed in order, so I signed the delivery statement and sent them on their way. However, a few hours later when I noticed the TV (in different light) had cracks in the plasma screen - not the outer glass. Sad and disappointed, I called and emailed Ira. They said, "Sorry, it happens every now and then and they would be happy to send me another."

They did - I got it about a week later when the shipping company picked up the damaged one. This one was intact and in great shape.

It was a true pleasure working with Ira and Emily and I would suggest them (and have)to anyone looking for electronic equipment - even large, fragile TV's. Not too many companies would have done what they did in such a sincere and honest fashion as these folks did.

You're A+ in my book. Thanks again Worldwide Stereo. You have indeed made this a very Merry Christmas!!!
"

Rating 6/10 3/5
modified review posted Dec-01-2011

"I had a problem, they refunded my money. "

Rating 8/10 4/5
modified review posted Nov-23-2011

"Very Informative and they were able to give me a great price. I would definitely purchase from them again."

 
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