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Stores > Blade HQ

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Blade HQ Blade HQ Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 400 South 1000 East Suite E
    • Contact: questions@bladehq.com
    • Phone: 888-252-3347
    • Customer Support: 888-252-3347
    • Business Hours: Monday - Friday 10 am to 5 pm
    • Fax: 801-768-4634

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 9.00/10 9.00/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

4,586 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-20

Sharp customer service

"Great staff. I had a question on a knife I purchased through Blade HQ. I sent them a text and very shortly later they responded with the solution to my issue. Great job! Ordering experience was excellent as well. Delivered in a timely manner. I would definitely recommend Blade HQ."


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Verified Customer
Rating 10/10
5/5
2016-04-20

The best of the best!

"My overall experience with Blade HQ has been great, fair prices and fast delivery.
I'm a knife collector and I've been getting my knives+ from this guys for some time now, every time the service has been outstanding, even my girlfriend already start buying knifes from them and I'll definitely keep dealing with the same guys for long time. A+++
"


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Verified Customer
Rating 10/10
5/5
2016-04-20

"Great selection and fast service as always!"


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Verified Customer
Rating 10/10
5/5
2016-04-19

love it

"order 3 knives the did a good job shipping was slow but i am used to amazon"


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Verified Customer
Rating 10/10
5/5
2016-04-18

Great service!!!

"Order came quick, everything was right and packaging was perfect."


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Verified Customer
Rating 10/10
5/5
2016-04-18

Great price, quick shipping!

"Picked up a couple of knives from Blade HQ for an incredible price. Shipping cost was fair, and it arrived very quickly!"


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Verified Customer
Rating 10/10
5/5
2016-04-18

Great service

"No issues,always a trusted dealer I know that what I ordered is not a knock off or fake"


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Verified Customer
Rating 10/10
5/5
2016-04-16

Ordering again real soon

"I live half a mile from the busiest cabelas in the east
Delivery was so fast and easy
I guess I won't be buying knives from them anymore
Thanks Blade HQ
"


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Verified Customer
Rating 10/10
5/5
2016-04-16

Great price, great knife

"I shopped many sights for this exact model. It was difficult to find. Blade HQ had it in stock and at a very good sale price. It arrived on the day it was promised in perfect condition.
The size and feel of the knife fits my hand perfectly. I like how it opens too.
"


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Verified Customer
Rating 10/10
5/5
2016-04-15

Best ever

"best internet company and people ever"


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Verified Customer
Rating 10/10
5/5
2016-04-14

Quick delivery!

"And product was as advertised. Quick response to my questions. I really felt like they cared about my business."


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Verified Customer
Rating 10/10
5/5
2016-04-13

Excellent

"Very nice experience overall "


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Verified Customer
Rating 10/10
5/5
2016-04-11

Great service! Quick delivery.

"Very satisfied. Online order was simple and efficient.
Follow up emails let me know order was received then shipped.
Nice and prompt delivery.

Thanks Blade HQ
"


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Verified Customer
Rating 10/10
5/5
2016-04-08

Blade HQ is the best

"Love Blade HQ! Customer service is great, shipping is very fast and their prices are very reasonable. I've ordered knives from many of he knife stores and have abandoned them all in favor of Blade HQ. I have no reason to order from anyone else ever. Five stars!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-04-06

BHQ is outstanding.....

"My first dealing with BHQ was a few weeks back. The order process was simple
and the communication was great...

There was a mixup with my order and I received the wrong knife. Not a big crisis it's just one of those things that can happen with any company.

After notifying them and explaining that I got the wrong knife, they were very quick to get things straightened out, and they stayed in communication with me, and kept me updated, and they apologized numerous times.

I would highly recommend BHQ to anyone, and as a matter of fact I will be ordering another CRK knife from them soon.

"

This review was modified by funis338 on April 06 2016 11:22:59 AM

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Blade HQ participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,612 merchant members.