We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Blade HQ

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Blade HQ Blade HQ Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 400 South 1000 East Suite E
    • Contact: questions@bladehq.com
    • Phone: 888-252-3347
    • Customer Support: 888-252-3347
    • Business Hours: Monday - Friday 10 am to 5 pm
    • Fax: 801-768-4634

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.71/10 7.71/10
    Chance of future purchase: Rating 8.21/10 8.21/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 6.67/10 6.67/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-08

"Came in as usual. Always a great company to do business with."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-07

Very Satisfied

"Everything I need from an on-line store; prompt server response, accurate details, prompt processing of the order and arrived as expected and delivered exactly what was ordered."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-06

Quality company with quality products

"I had in hand my order before excepted, and was very satisfied with what I had ordered. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-05

satisfied custormer

"I received my purchase within days. Quality and price was good. I plan to purchase a couple more knives in the near future for some friends. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-05

"as usual I had no problem with the service offered by BladeHQ."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-05

Kinda Creapy

"When trying to deploy the blade there is a significant amount of creep and over travel. You have to actually push the button below the surface of the knife to get it to deploy. It is no Bench Made Auto but then again it doesn't cost the same also.


"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-05

Great equipment!

"Very fast shipping and handling the products. They were as seen on website; overall very satisfied with the company will without doubt will deal with then in my future needs.

"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-04

Always a great experience!

"Always a great experience!

Bought two Kershaw 1760DAM while they were on sale. Absolutely worth it. No issues with the order or shipping. Communication on order and shipping status was timely. This is not my first time ordering from them, and will definitely be ordering from them again.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-03

Great knife

"The Kershaw skyline is a very light weight folder that is a great edc. Only complaint is that it sits a little higher out of the pocket than I would like."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-03

Gift card was "declined"

"Paid with a visa gift card I received for Christmas, got an email saying payment was declined but I checked the balance of the gift card and it went through on my end, was then told it was my card company that declined it but the payment still went through on my end. "


No Avatar

Verified Customer
Rating 4/10
2/5
2017-01-02

Product selection, yes; Service, not so much...

"This was my first purchase from BladeHQ, the product offering is tantalizing to say the least! However, less than two months after my order, the safety switch broke and fell out of my knife. When I contacted BladeHQ for a repair/replacement, they informed me that the 20-day return period had expired and I was told to contact the manufacturer directly to inquire about warranty service. I am very disappointed in the experience. I had created a pretty lengthy wish list for items I intended to purchase over time, but I will consider other companies first that may offer a better customer service and support experience."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-01

Duh!

"Good service=repeat business!"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-01

Have not received the knife yet

"Still waiting on the delivery"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-31

"Great selection, competitive pricing, and an easy to navigate website with a useful product filter make BladeHQ my first stop for knife shopping. I know that I will always get what I want for the best price."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-31

"Blade hq is one of my favorite places to buy the perfect giftbfor my SO! Great customer service and you get your order pretty quick!"


Ratings Calculation Change
Learn about Our Reviews

Share Blade HQ's store rating

Blade HQ is a Merchant Member! Learn more

Blade HQ is a merchant member
Blade HQ participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,446 merchant members.