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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lexington, Kentucky
    • Contact: eservice@biggerbooks.com
    • Phone: Customer Service: 1-888-3
    • Customer Support: 1-888-388-9909
    • Business Hours: Ordering through www.BiggerBooks.com is available 24/7. Customer Service by telephone: Monday throug
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.21/10 3.21/10
    Chance of future purchase: Rating 0.75/10 0.75/10
    Shipping & packaging: Rating 0.50/10 0.50/10
    Customer service: Rating 0.31/10 0.31/10
    Return/Replacement policy: 0.00/10

334 Customer Reviews

Rating 10/10
5/5
modified review posted

"Received book on time and in good condition, thank you."


Rating 2/10
1/5
modified review posted

"Never received the book. It wS needed for a college course and they said they had it. Kept me hanging while they yried to get it and of course held onto my money so I couldn't use it. "


Rating 10/10
5/5
modified review posted

"The service was easy and very fast. The price could not be beaten ! "


Rating 10/10
5/5
modified review posted

"Better, faster service than other providers, to date. Thank you!"


Rating 10/10
5/5
modified review posted

"Book was delivered on time and in great condition"


Rating 6/10
3/5
modified review posted

"It was the correct book, but it was in rough condition. "


Rating 4/10
2/5
modified review posted

"I ordered my book online on oct 2nd, i made sure to include fast shippiing it said it would be here in 1-5 business days.which was obviously a lie, and i paid more for that. its october 13th and i still dont have my book. Im a UCLA student and classes are 10 weeks long, i feel im behind on work for a week, and wholely due to this. Other than that i just want my book here already/\."


Rating 2/10
1/5
modified review posted

"Still have not received delivery on my order. My credit card was charged.

Rebecca Heick
928-785-2067
"


Rating 10/10
5/5
modified review posted

"used book in good condition"


Rating 10/10
5/5
modified review posted

"Book is in good condition and arrived within its estimated delivery time. It was also a good price. Thank you"


Rating 2/10
1/5
modified review posted

"Book cancel by your store."


Rating 2/10
1/5
modified review posted

"i never received my book that i bought it."


Rating 2/10
1/5
modified review posted

"I ordered a book from this site to send to a friend as a gift. I was informed by email several days later that my order was denied. I called to find what the problem could be and was told that the computer 'kicked' my credit card. I asked why, as it is certainly valid. After some deliberation, I was told that it was invalid as the shipping address and mailing address were different. I said I was sending it somewhere other than to my home, and was informed that it wasn't any use to try again since it would just be 'kicked' again. So I went somewhere else to buy it and had no problem having it sent to my friend. "


Rating 8/10
4/5
modified review posted

"please put used book condition."


Rating 10/10
5/5
modified review posted

"First time using biggerbooks.com and my books arrived faster than when ive used other companies and in great condition!"


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