Books & Magazines
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"I'm very satisfied with this store. I ordered "Kiplinger Personal Finance" magazine through this store and according to Kiplinger website my account has been created and my subscription starts on December 1, 2007. Bestdealmagazines.com is a great online store, cheap prices and quick processing time."
"I have never dealt with Best Deal Magazines customer service so I can't evaluate it but I gave a 6 rating because they are painfully slow. It took at least 3 months for the MaximumPC renewal to be effective. "
"It's hit or miss if an order will actually be fulfilled. When I didn't receive a few subscriptions I had ordered well over 10 weeks. I e-mailed..... then e-mailed... then called... then called again. They never responded. In fact, after Googling them, I found they just ignore their customers. If you ever have a problem with them, and you will, expect ZERO CUSTOMER SERVICE. They won't be around for long. Eventually they will lose all their customers this way."
"have ordered from them twice with no problems. issues did take awhile to start though. have had issues with other resellers, notably magsforless"
"I have used this company twice in the past and didn't have an issue until I ordered some new subscriptions in Nov of '06.I waited until March to contact them about the missing magazines. It took until April 25th for someone to get back to me and they gave me a lame excuse about an employee being out that was causing the delay.The only response I got was the following: "After a thorough search through our databases, it appears the orders did not properly download from the server."I was told to wait another 18 weeks before complaining again. I requested a refund in June and have not heard ANYTHING back from Customer Service.This company sucks!"
"Never received mags. Complained--but received no response. Avoid or take a big risk."
"Best Deal Magazine has won me over again! I had placed an order in 2005 and it was never filled. I heard from the vice president of the company today saying they fired a person who was not doing her job and wanted to issue a refund on the old order, which they immediately did. Having a renewed faith in the company, I placed two orders. "
"Maybe I'm an exception (I see 75% bad reviews here), but things worked out fine for me. I've ordered several magazines (10 total) with BDM at well below normal subscription price. Received all of them, although most took a very long time to begin reception. Takes anywhere from 2 to 6+ months in my experience to get first issue (receive regularly after that). Which is often longer than they say it should take (8-18 weeks). More like 4 months on average. I contacted them about a couple magazines having not arrived yet (after almost 4 months). They got back to me (5 days later) to let me know my order was recently received by the clearing house and I should wait a little while longer. The magazines did arrive a month and half later. It's possible this delay was caused by an error in their paypal system. In their faq they state that if you receive a paypal confirmation, but not a BDM one, you should contact them right away (so they can manually enter order). This is quite annoying. If this is a common error, they should make this more well known (when you make order) as I doubt many people read the FAQ. It did seem like I started getting a little more postal junk mail. Not a huge amount though. It should be noted that the increase in junk mail is probably from the magazine publishers (selling my info) and not Best Deal Magazines. The cost of the magazines is subsidized (from a "gift") by the Vintage Superstore. You will be sent advertisements for the "Vintage Superstore" within FREQUENT BDM e-mail promos. So you should keep that in mind when considering which e-mail address you supply (I use a seperate e-mail address for such things). Overall I'd say I'm satisfied despite the caveats because it was so cheap. I don't remember how much I saved exactly, but it was well over 70% off the normal subscription prices (with discount coupons of course). One of the best savings was on Muscle and Fitness magazine. Saved nearly 90% of the subscription rate. I ordered a 2 year subscription for $7.61 (including shipping) vs the normal $60 subscription cost (or $166 newsstand price). I mean how insane is that? In summary, I'd say if you want to save a lot on magazines and have a lot of patience (to wait several months), consider ordering through Best Deal Magazines. Make sure you read thoroughly through the site on the terms & conditions and the FAQ. My experience is that they will do what they say, albeit slowly."
"Paid for magazine, after 5 months nothing came. There is no customer service; email goes unanswered. This one should be avoided."
"Piss poor customer service. Good luck getting any service at all if there is any issue with them. They never respond to emails except with auto-reply's. Basically, they are hit or miss with getting the subscription. If you get it then great, if not, say goodbye to your money as they don't have any customer service."
"Subscribed to 8 magazines. I have only received 2 magazines. I have contacted the customer service many times, however, no response. They will steal $ and never return your $, better yet not even answer your questions. Price is nice but service is at its worst. Be AWARE!!!"
"Ordered two new subscriptions from Best Deal magazines 09/17/06. I started receiving issues of PC Gamer after about two months, but have not received a single issue of Guitar One yet. Email to Customer Support stated that you must wait 18 weeks before contacting them for help. After six months and several emails I have yet to receive anything but the automated response from BDM's customer support. The prices may seem great, but you may never receive the subscriptions you pay for."
"Really awful experience. Never received the magazine ordered, and many, many e-mails over several months yielded no response. They have no phone number to call for customer service. Wish I read the other reviews here before ordering!"
"I ordered several magazines from this place. The magazines take a while to ship, but they will ship eventually. Expect 2+ months. But for the price, >$5 for Maximum PC and Forbes, it can't be beat.With prices so low, you can't really go wrong unless you want the magazines very quickly. I'm going to recommend this place because the prices are just that good."
"I ordered Forbes for $3. Seems stupidly low price. Waited and waited. Never got the magazine and after a bunch of emails to them, they simply refunded my money. Why waste time with these guys! They are just making money on the float between billing you and having to give the money back."
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