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"I ordered back in December. To date, I have received nothing. I ordered three magazines. I have emailed about five times back and forth with them, and every time they fail entirely to answer my questions. They seem overwhelmed by the fact that my order included requests for multiple magazines.They always take a couple of days to get back to me and they never actually help. I am notifying American Express and trying to get my money back. They are awful!!!!!!!!!!!!!!!UPDATED: To be clear, I have emailed them multiple times. Everytime, I have asked about all three orders, none of which ever have come. My response from them has only ever offered information about one magazine. It forces me to email again, asking about the other two.Their customer service department is arrogant and incredibly difficult to deal with! Avoid this company at all costs unless you want to waste money!Even though I am outside of the 14 week window which they claim it takes to begin receiving magazines, they are steadfastly refusing to give me a refund! "
"We ordered a 4-year gift subscription to Rolling Stone ($35.24) for our friends, and were embarrassed to learn that after 4 months, they had not received a single issue. In calling this company, Best Deal Magazines, they do not have a human answering the phone, just a message that tells you to interact with them from their website but does grudgingly allow you to leave a message. NOT HAPPY. They may have the best deals, but they have the all-time Lousiest Service."
"HelloI just would like to save some frustration for you. I ordered a magazine in December. I have not recived an isue yet. First I called they rerfer to the wbpage. ok. so I wrote to them one, twice. asking fot my magazine. well on both ocasions I got a terrible insulting automatic response . They suggest I should read it carefully that it may have the answer for my question. Well simmply my question is why I do not have my magazine and the answer is gain an automatic response what I did wrong. Well if you want to save some time an effort STAY AWAY from this site. I am disputing it with my credi card company and try to reverse the charge. Very frustrating and disappointing costumer service."
"It is now March 9, 2009 and I still have not recieved one issue of the magizines ordered and paid for back in July 4, 2008. This company has the worst personal skills in responding to inquires. Regardless how many Emails or attempts at resolving this issue I go ignored. I have yet to get a refund, even after asking for one six months ago. DON'T BUT ANYTHING FROM THIS MAGAZINE SUBSCRIBER UNLESS YOU HAVE MONEY TO WASTE!"
"I ordered two subscriptions from best deal magazines and never received my subscriptions. "
"Low prices, but definitely not worth the couple dollars you'll save. Unbelievably slow process... Their website clearly states "Please allow 8-14 weeks for your subscription to start. This is the industry standard." However, it is now 16 weeks after I placed my order and have yet to receive a single issue of either of the two I ordered. I emailed customer service, and finally got a response back after four days, saying that one of my magazines should be coming within the next "several weeks" and for the other one, an inquiry that will take two weeks has been sent to the clearinghouse. They really need to revise their time estimate to reflect a more accurate picture of the horribly slow process - regardless of whose fault it is, whether it is the clearinghouse, publisher, or theirs. I could understand a rare delay in the 8-14 week process, but it seems delays beyond the 14 week upper end are the norm. "
"I ordered a subscription for MacLife on Sept 10 and have emailed them twice. No magazines so far and only an automated response. Looks as if I had a 50/50 chance of getting the subscription from the previous reviews. Should have gone by instincts, if it's too good to be true, probably shouldn't have ordered it."
"I ordered 3 magazines last December,2007.I only receive only one magazine with other 2 missings. I contacted and they said they will check and fix it, yet still receiving 1 by now.It's time to reorder,but definitely avoid this store in next time.------------------------------------------------Update: They contacted me after i left the feedback, and refunded money for the missings."
"Tho' they may be a little slow, they are accurate and honest. There are many fly-by-night mag subscription services on the internet. Because of a really good BBB report on Best Deal, I tried it and am highly satisfied with the price and the accuracy."
"Worked great for me. I renewed for 2 years of Maximumpc for less than the normal cost of a 1 year subscription.I ordered in April, and my new subscription wil start in August (per the Maximumpc website).This is the second time I have used them with good results,"
"a great price is nothing if you never get the magazine! i ordered two subscriptions from this company last year. i waited 4 months for the subscriptions to start before contacting the company,which by the way can only be done via email as you only get a recording when you call their number. i contacted them three times over the next three months and never even got the courtesy of a reply. the only thing this company does well is charge your credit card quickly!! STAY AWAY AND BE SURE TO TELL OTHERS."
"I've ordered a dozen different magazines starting back in July 2004 with no problems. The prices are great.It does take 12-18 weeks before the 1st issue usually arrives.I've never had to contact customer service so I can't comment on that."
"Never received the magazine. Tried e-mailing. No response. There is no other way to contact this company. Tried to file a claim with PayPal (after waiting the 8-14 weeks bestdeal magazines claims it takes for subscriptions to start) but too much time had elapsed. Buy else where!"
"I'm very satisfied with this store. I ordered "Kiplinger Personal Finance" magazine through this store and according to Kiplinger website my account has been created and my subscription starts on December 1, 2007. Bestdealmagazines.com is a great online store, cheap prices and quick processing time."
"I have never dealt with Best Deal Magazines customer service so I can't evaluate it but I gave a 6 rating because they are painfully slow. It took at least 3 months for the MaximumPC renewal to be effective. "
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