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"Excellent experience. Called me to verify I place the order and arrived quickly. Will use them in the future."
"Great experience. Would definitely purchase from again. "
"Fabulous! Order was filled quickly--I had it within the next 3 days. Definitely give them my business again!"
"Their customer service was the best I have ever had... very professional, yet personable. I asked a million questions and all of them were answered clear. Gave great advice on how to take care of the camera I bought and didn't push me to buy warranty's and other items. I ordered my product on a Friday and on Monday afternoon the package was on my front door step at no extra charge!!! I will definitely be a repeat customer!!!!"
"Got just what I wanted for the cheapest price on the internet and VERY quickly! Excellent!! One note, the Olympus XZ-1 that I ordered showed availability on their website as "Available in March" despite it being August. I went ahead and ordered it online partly because of the excellent customer service reviews here so I felt confident that they would take care of me if there was a problem. It arrived at my house 3 days later! I think their availability indicator is not always accurate. "
"Great service, everything is very fast, from order confirmation to receive the goods.The prices were the most competitive on the day of purchase, the process of buying did not cause any complaints, all quick and easy.Bag and a lens for my camera was fine and securely packed.I will always recommend this online store to friends."
"Excellent purchasing experience. These guys were great. I called and spoke with Sean who answered my questions and had the item shipped the same day. Will definitely be purchasing any future pro SLRs from these guys!"
"It was awesome! I ordered online, it was delivered to the Store, and I picked it up. It was at the store by 1 business day later, and was at a great price, the staff was friendly, efficient, and very helpful! Will definitely shop again, and would recommend to anyone wanting to purchase a camera!"
"Sean from Bedford was straightforward and clear and has integrity. He was very pleasant to deal with. Because of this excellent service and reliability, and their good prices, I plan to use them as my store for mail-order camera/photography needs."
"Buying a $650 lens from Bedford Camera online was a good overall experience. After getting a call to confirm the order, the lens was shipped later that day at no extra cost to me, and received a couple of day later. The young man who called was friendly and reminded me that I was eligible for a rebate on my purchase.Given the opportunity, I will be a repeat customer of bedford camera."
"Wonderful service! I would definitely use them again, they were really fast!"
"Extremely helpful, nice, & easy to work with! I will be making purchases from them in the future."
"My experience overall with Bedford Camera and Video was Excellent! I have already refered someone, and she bought the same lens I did!!Thanks!!!"
" Are you asking me about Bedford Camera & Video? Well look, I can only give you the truth as I see it. When I was looking for my XA-10 from Canon, I looked, called, emailed everywhere. I came across Bedford and gave them a call. What a shock I got when I was address to let me see what I can do. See when the Earth Quake hit off the coast Japan, that was a very sad day for them and the world. Nothing was coming out of Japan. At that time I was not looking for my XA-10. Didn't even know there was a XA-10. Well there was a lot of things that had stop coming into the United States. That was one of them. No one had one. My last call was to Bedford. The friendliness from my first call to the 20th call was the same. Helping me at every turn when I wasn't for sure what I even wanted. That even went up and beyond to put a battery that I wanted online for me. Shipping? Just like they said, but one thing was not what I expected. No shipping cost at all for fed-x. Look if you want to deal with some Yo-Yo person, don't use Bedford. But if you want truth, fast, friendliness and we wont even get into knowledge, because that was spot on with things that I had already looked up, then use Bedford Camera & Video. Look I live in Texas so I didn't just go drive in their lot. I did however surf their site with no worries. Thank you Bedford Camera & Video, I really love my XA-10 a million times more..So it is your turn now... Yo-Yo or Crazy wild funny with your Camera or Video..You Choose...I'll help you...BEDFORD CAMERA & VIDEO..There you go. Peg From Texas "
"Received a phone call to confirm my late evening order the following day. The product was shipped within 24 hours and arrived well packed. Everything went smoothly!"
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