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Stores > BattDepot
  • BattDepot

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      98225
    •  
    • BUSINESS HOURS
      9AM - 6PM PST Mon-Fri Closed Sat/Sun
      GENERAL PHONE
      1-866-998-8222
      FAX
      1-888-738-7953
    • SUPPORT EMAIL
      info@battdepot.com
      SUPPORT PHONE
      1-866-998-8222

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 1.43/10 1.43/10
    Shipping & packaging: Rating 1.07/10 1.07/10
    Customer service: Rating 1.67/10 1.67/10
    Return/Replacement policy: Rating 1.43/10 1.43/10
Voice your opinion! Review BattDepot by clicking a star below.
Rating 2/10
1/5
2013-02-12

"I purchased a battery from Battdepot and I am not impressed. I purchased the battery on line and was told it would be delivered in 3-7 business days. It arrived after two weeks. First issue. When we placed the battery in the computer it would not charge. They said it was the computer but the old battery would charge and just not hold the charge. I returned the battery and it took over three weeks to get a refund. Forget about them ansewering a phone call or returning a phone call. Only when I threatened to call my credit card company did I get any action. There batteries are CRAP! and you only get a refund for the product. No refund for the original shipping or the return. I ended up ordering a battery through Amazon for no shipping and a lower battery price. The battery from Amazon works like a charm. STAY AWAY FROM BATTDEPOT unless you want to waste time and money on shipping!"



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Verified Customer
Rating 4/10
2/5
2013-02-12

"The website led me to a battery for an HP DV3 Series battery, which I placed an order for. The battery was sent promptly and was the one I ordered but it did not fit. Battdepot customer service claim I should have included a suffix to the model number. The label on the Rating label on the bottom of the notebook states Model: HP Pavilion DV3. Battdepot's description for the battery states for HP DV3 Series. How is a consumer supposed to know to add the suffix which can only be found in the service tag section of the label on the computer? I believed it reasonable for them to waive the restocking fee and I would cover all shipping costs to get it exchanged, but they did not and continued to frustrate me with 'canned' customer service responses. I would not purchase from them again due to poor customer service."


Rating 2/10
1/5
2013-02-08

"I bought a Sony Laptop Battery from Battdepot on 11.14,2012 for $ 55.99 which was delivered on 11.26.2012 and it did not work.
I sent the Battery back by USPS on 11.27.2012 with the USPS Customs Declaration "LC671281115US". It costed me $6.74 to ship it back to their Shipping Dept. RITC in Richmond, BC, Canada. I have not been refunded my payment yet. I called Battdepot about 7 times thereafter and today on 2.8.2013 3 times and left messages but nobody picks up the telephone. I just want my money refunded to my Credit Card. Just terrible!!!
"


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Verified Customer
Rating 10/10
5/5
2013-02-06

"Thanks you for the promt service. I didn't realize that you would send via Canada Post and had the package delivered to our regular currier drop off point which is 25 miles away and I do wonder why I didn't realize that you were sending via Canada Post - maybe my fault...not sure."

+ Read user comments

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Verified Customer
Rating 10/10
5/5
2013-02-06

"the battery had weird smell which i think is from manufacturing.. but the originals dont have that smell.
nonetheless, fast service and good product. Thanks
"

+ Read user comments

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Verified Customer
Rating 4/10
2/5
2013-02-05

"The battery only lasts about an hour and 15 minutes. I need to get a refund for it."


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Verified Customer
Rating 10/10
5/5
2013-02-05

"I've ordered 2 laptop battery and an AC adaptor. Shipping took less time than expected. Packaging was excellent, every parts were well protected. The BattDepot Web site is really user friendly to use.

Thanks for the experienceatt Battery Depot.

Claude.
"


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Verified Customer
Rating 10/10
5/5
2013-02-04

"Very quick, I got it the next day. Battery works good. I would definitely recommend them"


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Verified Customer
Rating 10/10
5/5
2013-02-03

"Fast delivery, product as described, well packaged. I'm satisfied and would recommend them to others. Only negative for me was the shipping (Canada) a bit expensive, but I knew the cost when I ordered."


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Verified Customer
Rating 10/10
5/5
2013-02-02

"Great prices, speedy delivery, excellent quality product"


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Verified Customer
Rating 10/10
5/5
2013-02-02

"It was painless, quick, and a good price. Shipping was clear and trackable. Very impressive.

If only this was the case for other on-line shopping experiences I've had.

I will recommend your site to others as the opportunity arises
"


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Verified Customer
Rating 10/10
5/5
2013-02-01

"I was able to accurately choose the batteries I wanted and delivery was as promised. This is very good service."


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Verified Customer
Rating 10/10
5/5
2013-01-31

"realy deapointed, the computer does not reconize your battery."


Rating 2/10
1/5
2013-01-31

"I returned a laptop battery that was not charging and 3 weeks later I'm still waiting for a refund or a replacement. By the way, I had to pay for shipping both ways.($20 since they run their business in Canada) "


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Verified Customer
Rating 2/10
1/5
2013-01-31

"No Issues with Shipping. Very Bad customer service. Purchased battery Jan 14, 2013. Battery does not keep charge. Instead of sending me another one. I will need to ship back the defective at my cost and they. Will never buy for them again."


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