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Stores > BattDepot
  • BattDepot

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      98225
    •  
    • BUSINESS HOURS
      9AM - 6PM PST Mon-Fri Closed Sat/Sun
      GENERAL PHONE
      1-866-998-8222
      FAX
      1-888-738-7953
    • SUPPORT EMAIL
      info@battdepot.com
      SUPPORT PHONE
      1-866-998-8222

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.14/10 7.14/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: Rating 1.88/10 1.88/10
    Customer service: Rating 1.25/10 1.25/10
    Return/Replacement policy: Rating 1.43/10 1.43/10
Voice your opinion! Review BattDepot by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2013-02-01

"I was able to accurately choose the batteries I wanted and delivery was as promised. This is very good service."



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Verified Customer
Rating 10/10
5/5
2013-01-31

"realy deapointed, the computer does not reconize your battery."


Rating 2/10
1/5
2013-01-31

"I returned a laptop battery that was not charging and 3 weeks later I'm still waiting for a refund or a replacement. By the way, I had to pay for shipping both ways.($20 since they run their business in Canada) "


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Verified Customer
Rating 2/10
1/5
2013-01-31

"No Issues with Shipping. Very Bad customer service. Purchased battery Jan 14, 2013. Battery does not keep charge. Instead of sending me another one. I will need to ship back the defective at my cost and they. Will never buy for them again."


Rating 2/10
1/5
2013-01-31

"DONT USE. Sent wrong battery then would not communicate. They do not have a telephone number to contact them on and their online help is never online. Had to wait 19 days to get refund via paypal.

Funny you want to talk to me now I have written a fair but unfavourable review. Why should I waste any more of my time on this matter than you already wasted - you can't even find my order says a lot! The invoice/order number is correct - this is the one you allocated. You had every opportunity to contact me via Paypal but ignored me. I really needed a battery and you kept my money until Paypal made you give it back. I couldn't afford to buy another battery until I got a refund so thanks for that. Rubbish service.
"


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Verified Customer
Rating 10/10
5/5
2013-01-30

"was very happy with the quick service and delivery of my item i needed thank you."


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Verified Customer
Rating 10/10
5/5
2013-01-30

"Ordered on Monday received on Wednesday, very quick"


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Verified Customer
Rating 10/10
5/5
2013-01-30

"Less then 24 hours to my door. Fast efficient shipping."


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Verified Customer
Rating 10/10
5/5
2013-01-29

"Arrived days sooner that expected. Will recommend to others."


Rating 2/10
1/5
2013-01-29

"Save your money for a NEW battery, not some knock off battery filled with third party components according to customer service. "not remanufactured, built with parts from a third party". Sounds like remanufactured battery with a new wrapping to me. I just filed my complaint with the BBB after getting nowhere with customer service. Answer from customer service is to fill out their RMA form and pay the shipping to have it re-tested. Been there, done that!!! What good is the extra 3-year warranty if you have to pay shipping every other month and be without your computer. Customer service says "ship it regular mail its cheaper" Really, it took three weeks to get my second faulty battery last time I sent it two day UPS. hopefully this post will save someone the hassle of paying for an item that you will have to pay to return. What a nightmare, headed to Best Buy to purchase a NEW battery with original parts like the ones that come with a new laptop. Seriously, shame on you Battdepot for not honoring your product "


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Verified Customer
Rating 10/10
5/5
2013-01-29

"It was great got the batteries the next day and I have already told all my friends about you and the great service. I will definitely order from you again"


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Verified Customer
Rating 10/10
5/5
2013-01-29

"Did not expect batterys and charger for at least 10 days min. Many Thanks Jim Trussell"


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Verified Customer
Rating 10/10
5/5
2013-01-29

"I was amazed at how fast I received my package, what a pleasure doing business with you guys, amazing."


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Verified Customer
Rating 10/10
5/5
2013-01-29

"Battdepot has the best service , fast shipping, no problem whatsoever"


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Verified Customer
Rating 10/10
5/5
2013-01-29

"Good price on the product, shipped the same day. :)"


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