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  • BattDepot

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1313 E. Maple St., Ste 508 Bellingham, WA. 98225
    • Contact: info@battdepot.com
    • Phone: 1-866-998-8222
    • Customer Support: 1-866-998-8222
    • Business Hours: 9AM - 6PM PST Mon-Fri Closed Sat/Sun
    • Fax: 1-888-738-7953

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.31/10 5.31/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 3.93/10 3.93/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: Rating 1.88/10 1.88/10

5,622 Customer Reviews

Rating 10/10

"I am so impressed with the speed at which I received my laptop battery from BattDepot. I ordered it on May 19th at 2 pm and received it at my postbox the next day! Hallelujah for great service!"

Rating 10/10

"I thought I’d drop a note to say how impressed I was with the order delivery. Less than 24 Hrs across the country, and was in the mail box when I returned home at 4:10pm.
I tell everyone

This review was modified by MJMACLELLAN on May 19 2015 05:15:05 PM

Rating 10/10


Rating 2/10

"They have been absolutely awful. Their website is not at all clear on shipping. I paid $24 for overnight fedex shipping and received the order 3 days later. There were cheaper options for me to receive it then. When I contacted BattDepot they informed me they would correct this and contact UPS for the charges. Now they are telling me that I misunderstood their shipping policy. I will never order from them again and will advise that no one else do the same. "

This review was modified by tmp315 on March 18 2015 01:03:18 PM

Rating 2/10

"I typed in the HP part number from the battery I had in my laptop, batt depots website converted ii to one of there different that was supposed to be the same. When I received it, it was wrong and after failing to find a phone number to contact them, I emailed them. They told me I ordered the wrong battery and would have to pay shipping to return it. After that they never responded to any emails. Buyer beware. "

Rating 2/10

"This company is nothing but an oxygen thief. Do not buy their products under any circumstances, it's a scam. Just wish I had done more online research before buying.

I paid a premium for a 3 year warranty, battery was faulty within 22 months, laptop telling me to change the battery. BattDepot now says 3 year warranty does not cover wear and tear.

Nowhere when I purchased was the warranty terms and conditions displayed, on order, invoice or a piece of paper in the shipping box. But everywhere saying it had a 3 year warranty.

Company looks like an affiliate operation. All care but no responsibility until it doesn't work, then everyone runs for cover.

Buyer beware

This review was modified by Battdepotscam on February 09 2015 03:24:21 AM

Rating 2/10

"I wish I read these reviews before I purchased a battery from Battery Depot. I'm kicking myself because I usually do a lot of research before buying on-line. The technical support at Future Shop told me I needed a new battery (my Toshiba notebook kept shutting down) and they suggested Battery Depot. The battery I got from them caused my Toshiba notebook to randomly shut down. At the time I thought buying a replacement battery didn't fix my problem, so I took it back to Future Shop. They stated it's still a battery issue. I contacted Battery Depot completed the RMA form and have had no response. Left several phone messages. Tried the on-line chat. They are just not responding to me. I am well within my warranty period. I do not recommend them.."

Rating 2/10

"Please avoid BattDepot. I ordered a battery for my HP Pavilion dv7-1157cl Notebook. The battery sent to me was a used battery with marks on it here and there, and it falls out of my laptop all the time and never last one hour. When I complained, all they did was insult me. My efforts to have this unethical business do the right thing and replace the battery failed. BattDepot should be avoided. "

This review was modified by Babsajayi on January 19 2015 12:43:19 PM

Rating 10/10

"Ordered a replacement for my ASUS notebook as the 2 year-old original had started losing charge and closing down my PC with no warning.
I went for the mid-range, Dr Battery, version which comes with a 2 year warranty. Ordered over the weekend and it arrived the following Thursday. Fully charged it straight away and so far I am very happy that full performance seems to have been restored.
I was slightly concerned that the FedEx tracking of my order showed it coming via China but on looking at the original battery I see it was made there anyway. So as I say, all seems to be OK and with a 2 year warranty I hope that continues.

This review was modified by LittleDuceCoupe on January 09 2015 04:53:54 AM
+ Read user comments

Rating 2/10

"Ordered a replacement battery for a Sony laptop. When installed & charged, it would go dead overnight with the laptop in sleep mode. After several test charges it seemed that the battery had one or more bad cells. When this was reported to BattDepot I was given a far fetch story about my computer having mysterious malware that was running down the battery even when it was in sleep mode. There was NO offer to do anything about the bad battery.

I later puchased another replacement battery from another vendor. The mysterious malware was suddenly gone.

Wish that I had seen this site before buying from BattDepot. It would have clued me in as to what kind of customer service they had. And I could have saved some money.

Rating 10/10

"I needed a new battery and charger for my laptop and done some looking around. I liked how they had all the pics and measurements for the charger head to go with the specs so there was no chance I was going to order the wrong one, and after looking around I found that I could get a better battery (Dr.battery brand) with a better warranty through them then I could best buy and the price for the battery, charger & shipping (In Canada) was less then just then inferior battery at best buy! Gotta love a good deal. I also got the second slowest shipping and ordered on Saturday and it arrived on Wednesday so that's pretty good assuming they didn't ship until Monday."

This review was modified by shane89890 on December 10 2014 06:41:33 PM

Rating 10/10

"Did business with this company three times. Every times order was sent fast and ordered batteries was working correctly. However, I can't comment about customer service as I didn't have to return a defective item."

+ Read user comments

Rating 2/10

Customer service is confusing at best a impossible and infuriating at worst.

I have made 2 purchases to Battdepot, the first was less than a year ago, the second a little over a month ago.

The first purchase was for a battery and charger for my laptop. Everything was flawless, it still works today, and I received it very quickly.

The second purchase was for another charger of the same kind, I was ordering it for my boyfriend who has the same laptop as mine. This is where the problem starts.

Less than a month after getting the new charger it stopped working, the light on the A/C box lit up, but it did nothing when connected to a laptop. I tested it on both laptops (that are the same), wait half a day or so, tested it again (on both), no charge. Used a multi-meter to test the connection, tried it with many different wall outlets, made sure it didn't work at all. (Note the charger had no visible deformities and the other charger bought from BattDepot works fine on both laptops)

I went through the confusing process of the RMA form to get an exchange. Paid shipping to send it back and received the following, confusing and poorly written, reply:

"Thank you for contacting BattDepot.

Regarding to the RMA# ------ , our technician did a full detail test on your return power adapter on OCT 29, 2014 and find no issues/problems of this adapter. It can start and power up the laptop and charge battery normally. If the adapter cannot be charged from the laptop, it must be the part of your laptop is out of order or charging circuit on the mother board of the laptop is not working properly and need attention. Therefore, we would like us to ship this adapter back to you.

Please update us your preference and we will follow up accordingly. Thank you.


"...we would like us to ship this adapter back to you."
What do you mean by that? Do they pay for the $15 shipping or do I have to shell out more of my food money to receive a broken item?

"...preference ..."
Are they asking whether I want a broken cord back? Are they asking me to play the exchange game? With their idiotic 15% re-shelving fee?

I am confused by this and an unhappy customer.

UPDATE: The charger was returned to me, at no charge to me because I asked for it, and it STILL does NOT work on either laptop.
I am still an unhappy customer.

This review was modified by eapk on November 05 2014 11:44:02 AM

Rating 2/10

"Buyer Beware!!! I would recommend this store to my worse enemy. Customer service is horrible. Sent me a faulty battery for my net book. Now I have to pay to send it back with no guarantees of getting a battery that works. In my opinion very unprofessional and lots of fine print just waiting to cover themselves when they don't give you something that works."

Rating 2/10

"BattDepot sent me a mobile phone battery that rendered my phone dysfunctional. When I followed they're, convoluted, return policy I was sent these exact words, "... please note our replacement battery have never caused a cell phone to to malfunction in almost countless amount of cellphone that we have sold."

So far, BattDepot has not offered, any, form of compensation.

This review was modified by JustForThis on October 23 2014 06:38:55 PM

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