Barnes and Noble Reviews - page 4 - barnesandnoble.com Ratings at ResellerRatings

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barnesandnoble.com

Computer Hardware & Software

Rating 9.30/10 36,092 reviews

9.30/100
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All Customer Reviews (36,104)


Rating 8/10 4/5
modified review posted May-02-2013

"I ordered a few ebooks which were delivered to my nook in a prompt amount of time. The only problem I have experienced is that the amounts charged to my account has been incorrect on a few occasions, however, after contacting BN Customer Service, these errors were promptly rectified. My only bone of contention is the fact that there is no support for my 1st Edition Nookbook. I have been repeatedly contacting BN about the need for a new battery, and even when it was under the extended warranty could not obtain one that worked, they sent me refurbished batteries that did not perform well at all, leaving me in a dilemma to research a supplier that carried the battery required. The Few Companies I discovered had either refurbished/comparable batteries for approximately $30. The lack of support carried through in my store visit as well when the Rep. told me they do not carry those batteries & offered an upgrade to what I knew was a lesser model. Before I'd give up a 3G Wifi Model you'd have to at least allow an upgrade to the 4G Model that has Wifi capability. That has made me a very dissatisfied customer."

Rating 10/10 5/5
modified review posted May-02-2013

"I love the B&N app for my Ipad, however when I update the app sometimes I find the updates have more problems than the previous app. Sometimes I'll be in the middle of a book, and the app just closes down for no reason. Other small problems I can't remember. Overall, I love the app. I also don't understand why I can't lend books to my nook friends from the IPad app, verses if I had a nook itself. I think this is a disadvantage to all the Apple customers out there. B&N should fix that. Thank you for your time. I hope B&N takes these surveys into consideration."

Rating 10/10 5/5
modified review posted May-01-2013

"Barnes and Noble is extremely helpful with everything. "

Rating 10/10 5/5
modified review posted Apr-30-2013

"B & N does it right ! I frequent the store in Smithhaven Mall in
Lake Grove, NY ~ Good service and attention from friendly Knowledgeable folks !"

Rating 10/10 5/5
modified review posted Apr-30-2013

"Easy to find what I wanted (some obscure music too!) Quick delivery."

Rating 10/10 5/5
modified review posted Apr-30-2013

"I have always received my NOOK Books from Barnes and Noble with out delay. It is so simple to go on line and order a book and have it in a matter of minutes. I love the fact that they have the Freebook Friday. Some of the books aren't ones I like but most are. Feels good to get something in return for supporting them. Thank you Barnes and Noble."

Rating 10/10 5/5
modified review posted Apr-29-2013

"they were prompt in their delivery."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Barnes & Noble has always been my favorite place to get books. The website is user friendly and easy to use. I have never had a problem downloading samples or e-books. The few times that i have had to contact customer service, they have been extremely helpful. I would definitely recommend Barnes & Noble to anyone who loves books!"

Rating 10/10 5/5
modified review posted Apr-29-2013

"I usually have no problem and appreciate the daily deals from them."

Rating 10/10 5/5
modified review posted Apr-29-2013

"I love buying from Barnes & Noble because I get what I want at the price I want to pay."

Rating 10/10 5/5
modified review posted Apr-28-2013

"good products. wide variety of books to choose from for nook. "

Rating 10/10 5/5
modified review posted Apr-28-2013

"I have been ordering books for my Nook and have never had a bad experience with B&N. "

Rating 10/10 5/5
modified review posted Apr-28-2013

"I recieved my order with no problems"

Rating 10/10 5/5
modified review posted Apr-28-2013

"They had what I was looking for, transaction was quick with no problems. "

Rating 10/10 5/5
modified review posted Apr-28-2013

"B & N website is very user friendly. I love my NOOK! "

 
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