Banggood.com Reviews - page 2 - banggood.com Ratings at ResellerRatings

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banggood.com

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Rating 9.38/10 285 reviews

9.38/100
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All Customer Reviews (285)


Rating 10/10 5/5
modified review posted May-12-2013

"I have ordered from Banggood many times and they have always provided excellent service. Just be patient if you select the free shipping option. If you have any problems, a polite request to their cs dep't will bring quick rsponse and resolution."

Rating 10/10 5/5
modified review posted May-11-2013

"Good experience in my purchase. Very good customer care"

Rating 10/10 5/5
modified review posted May-11-2013

"Banggood is a verry good store with a excelent customer service.
i want to buy more at banggood ;)"

Rating 10/10 5/5
modified review posted May-11-2013

"I am very pleased with Bangood. Even if i was not sure at first, they turned to be one of my favourite online shops.
Delivery:fast, it took 3 weeks to arrive the products(I'm from Romania)
Customer support: I have had some email conversation with customer support. They replied kindly the same or the next day.
Overall I'm very happy with the products i have received, and I'm deffinetely going to buy again!"

Rating 10/10 5/5
modified review posted May-10-2013

"I've had a few issues with my Banggood orders and my account representative "Rebecca", has been excellent at taking care of them. I've ordered many items from them and will continue to do so as long as I receive the kind of service that I have. I realize when shipping things halfway around the world that things will happen but so far Banggood has taken care of them. "

Rating 10/10 5/5
modified review posted May-10-2013

"In my online shopping experience banggood.com has proven a reliable, professional and attentive seller (which unfortunately was not the case with all online sellers).
After several orders which went smoothly, I encountered a problem with an item missing from my order.
The customer service responded immediately, and after I took and sent them a photo of the received items, they shipped me the missing one, which I received yesterday! I was delighted that they have kept their word!"

ski523094's Avatar
Australia
Rating 10/10 5/5
modified review posted May-09-2013

"I placed an order for B22 263 LED 13W Pure White Bayonet Energy Saving Light Lamp Bulb 800LM 85-265V with Banggood. They arrived within the free shipping delivery time. After 1 week both bulbs became faulty. I was very disappointed and thought that I had been ripped off and lost money.
How wrong could I have been. I sent an email using Banggood customer service centre. I waited about 2-3 days before I received a reply. Which I thought was good, considering the amount of internet traffic they must receive.
Customer service was polite and very professional in the way they handled my disappointment with my product failure.
After providing them with evidence of the product failure they have replaced and dispatched replacements. I have since purchased more products from Banggood and will continue to buy various items.
Thank you Banggood for your very professional service and a thank you to the staff who handled my customer service inquiry.
"

Rating 10/10 5/5
modified review posted May-09-2013

"I am very happy with this store, I think it is becomming my favorite store on line.

Delivery time: 25 business days. Not bad at all!

Pricing: prices are very good. As low as they can be.

Customer support: I have had email conversation with customer support. They replied kindly and helpfull."

Rating 10/10 5/5
modified review posted May-09-2013

"Im glad that i found banggood! The customer service was very responsive. Very fast shipping and i got a good price for tiny line chain nail art decoration and necklace bracelet nail chain. All arrive safely and i loveee the product. The Live chat was very very Excellent! Banggood support teams are very helpful. So many thank for Banggood :)"

Rating 10/10 5/5
modified review posted May-09-2013

"A few days after I ordered I realized I had used a private email address that I didn't want to go on the package.
They worked a lot on tracking that package and were able to head it off, change the email address and send it again.
Best customer support ever!"

+ Read user comments
Rating 10/10 5/5
modified review posted May-09-2013

"I have purchased several items from Banggood. One of the shipments was packaged in two boxes. After receiving the first box, the second one seemed to be weeks late (e.g due to size?). Inquiring BANGGOOD customer service regarding the whereabout of the package worked very well, receiving tracking details (e.g. date and hour delivery to local post office) and provided a piece of mind until the second box arrived a few weeks later (I was not concerned about the leadtime of delivery, as was FREE). I was very pleased with the level of support received during the process from BANGOOD's Customer Service, as well as their response time and level of detail provided.

Fatherz"

Rating 10/10 5/5
modified review posted May-08-2013

"Banggood has excellent customer service, always there to help and solve the problems with shipping or parts. The delivery was late and so they refunded my money, great company!!"

Rating 10/10 5/5
modified review posted May-08-2013

"Very happy with the products and excellent return management. No problem. Very attentive and effective.
A guarantee for customers.
warcry72@gmail.com.
Thank you very much."

Rating 10/10 5/5
modified review posted May-06-2013

"I have used Banggood.com 3 times now. I am very happy with this store, I think it is becomming my favorite store on line.

I love that they have a warehouse in the UK, that ensures faster delivery. The UK warehouse does not have all items in stock but it is good start!. Love it.

Delivery time:
I received the first 2 order within 10 days. The 3rd took 20 days. Not bad at all!

Pricing: prices are very good. As low as they can be. I found an Arduino Uno for under 9 dollar! Arduino Nano and Mini for even less.

Customer support: I have had some email conversation with customer support (not a lot). They replied kindly the same or the next day. "

Rating 10/10 5/5
modified review posted May-04-2013

"I buy the products in this store. I am very pleased with the service. The fastest delivery compared to other shops in which I bought. Packages arrive in 2-3 weeks. And it is very well packaged.
One of the products I purchased not approached or suited. And shop returned the money with no problems. I was pleasantly impressed by their service and the way they work with similar issues.
For comparison, I have almost half a year open debate on aliexpress.com (parcel is not received), one of the sellers sent me an incomplete order. I had no such problems with this store and I'm sure will not. I gladly bought and will buy from them necessary to me goods.
"

 
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