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571 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","store_rating":"8.74","total_reviews":"571"}, "store");)
reply posted May-18-2013 “We are sorry that you had a bad experience with our company. We are unaware of the issue that you had and we would like to take the opportunity to correct any mistake that was made. Please contact us so we can address your issues.”
reply posted May-18-2013 “We were unable to do anything about that because all items were shipped out from our warehouse already. We are more than willing to take a return on one of the items but we cannot do anything once the item has shipped as far as stopping the item. If You have received the items you may return one of them and we will waive any restocking fees for you just give us the opportunity to fix this for you.”
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![Share](javascript:share_rating({"review_body":"You guys are full of shit!","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2826851#comment2826851","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"captbobmd","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick, easy, pleased with service","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2825209#comment2825209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"wendi_frog2004","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price and fast shop.excellent experience.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2823673#comment2823673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"suhoops03","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast Shipping and Excellent Transaction.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2823483#comment2823483","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"jmoody-369","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"very reasonable price, extremely fast delivery......","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2822853#comment2822853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"guycurlette","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Best price. Order arrived with in a week. No charge for shipping! Will be using Backyard pool supply again. ","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2822609#comment2822609","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"billhobbs19","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Price was right, and fast shipping......","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2822605#comment2822605","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"chhooper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My pool guy is bad aboit showing up & i had an aquabot for a gunite pool is the past. I now have a dirty liner pool. I put "Albert" (the aquabot) into the pool & he went to work picking up mud, old leaves, etc. in only 9 cleanings in 2 days the pool was clean!! He works great in the liner pool & is the hit of the neighborhood!<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2820793#comment2820793","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"MARIEKING","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall it was a good purchase, I got a really good price on my pool chemicals. My only issue that kept me from giving 5 stars was after 2 weeks, I had not received my item. I called to inquire about the status and found out it had not shipped yet due to a glitch. The rep apologized and expedited my order and I received it several days later. No harm done.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2820229#comment2820229","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"daksun2","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would recommend backyard pool, The pool cleaner was delivered<br>very fast and it was exactly what I was looking for.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2819035#comment2819035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"rpou","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"For some reason, when we made our order for a new part, the order was doubled. When we noticed 2 charges in our bank account we called Backyard Pool to determine what had went wrong. The customer service we recieved was less than helpful. We were told there was nothing that could be done until the parts were recieved. These were not cheap parts and this presented a predicament with our bank account. We are still waiting for a refund for the unnecessary part and still do not know how or why this double order occurred. ","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2818447#comment2818447","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"carriehull","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"fast shipping, seems to be working. took water sample to pool store all I needed way ph+. not sure how to test for clorine in salt water pool.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2818421#comment2818421","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"rhgoodrich","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good price and delivered promptly","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2818135#comment2818135","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"ddauernheim","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order was delivered on time and in great order. Price was very competitive. Will order more from this company in the future.","link":"http:\/\/www.resellerratings.com\/store\/Backyard_Pool_Superstore\/review\/2817211#comment2817211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Backyard_Pool_Superstore.jpg","store_name":"Backyard Pool Superstore","username":"mezman84","rating":"5"}, "single");){kind=link}
"Very pleased with this purchase. We received it in just a few days and at a price much lower than the local retailers."