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Stores > B&H Photo-Video

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  • B&H Photo-V B&H Photo-Video Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 420 Ninth Ave (at 34th St).
    • Contact: ord-status<at&a
    • Phone: 800-294-9336 / 212-502-62
    • Customer Support: 212-502-6237
    • Business Hours: Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    • Fax: 212-239-7770

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.63/10 8.63/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 9.33/10 9.33/10
    Return/Replacement policy: Rating 5.28/10 5.28/10

80,615 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

B&H is always the first choice

"It is such an easy site to navigate and many products to choose from. Even have better deals then many other sites. B&H is always my first stop for any electronic product or part. The store is worth taking a trip to NYC just for the state of the art technology and experience. "


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Verified Customer
Rating 10/10
5/5
2016-07-24

"You have what I need, and your service and products fill the bill"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Great website!

"B&H always have great price, it has me coming back for more every time!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

"very quick and easy, website is very appealing"


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Verified Customer
Rating 6/10
3/5
2016-07-24

Great shop with ok prices

"The sales are generally competitive, but everything else is usually a bit more expensive than other places.

My biggest complaint is that products from different years or generations aren't labeled very well.
"

Rep reply posted Jul-25-2016

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. We try at all times to offer the lowest and most competitive real prices in our industry. If you ever see a lower price from a legitimate reliable retailer, let us know. If we can match that price we will do so without hesitation. I'm not sure what you mean by "products from different years or generations." Feel free to contact me at henryp[at]bhphoto[dot]com with more details. -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2016-07-24

great experience

"experience was great. Really great."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Easy Shopping

"I was able to easily find exactly what I was looking for and more!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

awesome!! they will never let you down!

"have what i needed when all others failed!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

"Excellent! I always love B&H, it my favorite store."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Next Day Delivery on a deal of an item

"I found a a scarlett 2i4 for 75% of the price and very fairly priced xlr cables to match. Ordering was very hassle free."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Industry Standard

"B&H Photo Video sets the industry standard bar with inventory, reliability and pricing. I have been shopping B&H for years. They have competitive pricing and a huge inventory."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Everything I needed - including Singapore shipping

"Great selection, good prices, easy to navigate site"


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Verified Customer
Rating 8/10
4/5
2016-07-24

Great bag, couldn't buy it!

"On the B&H app there was no "Add to Cart" button. Had to go to the website to get it done. Check-out was a breeze! This is exactly what I was planning to buy for my Fuji X-T10! Now for that 10" tablet to go in the back!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Best online photo store around

"Always a pleasure shopping! very easy browsing and ordering!"


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Verified Customer
Rating 6/10
3/5
2016-07-24

Easy Peazy

"I really don't want to comment on anything about this order. I placed and it was easy to do. The website is forcing me to type something. If your customer doesn't want to comment, then please let us just leave a simple rating.... and get me off this screen! (I changed my star rating from 5 stars to 3 because of this)."

Rep reply posted Jul-25-2016

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your dissatisfaction. We requested you leave feedback here but doing so is entirely optional and voluntary. -- Henry Posner / B&H Photo-Video”


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