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Stores > B&H Photo-Video
  • B&H Photo-Video B&H Photo-Video Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      420 9th Ave
      New York, NY US
      10001
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
      GENERAL PHONE
      800-294-9336 / 212-502-62
      FAX
      212-239-7770
    • SUPPORT EMAIL
      cs@bhphoto.com
      SUPPORT PHONE
      212-502-6237

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 6.17/10 6.17/10
    Shipping & packaging: Rating 7.12/10 7.12/10
    Customer service: Rating 5.21/10 5.21/10
    Return/Replacement policy: Rating 5.50/10 5.50/10
Voice your opinion! Review B&H Photo-Video by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

"Quick, easy, and you had just what I wanted. No one else did...."


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Verified Customer
Rating 10/10
5/5
2017-08-16

New Nikon D750

"After a lot of research, I ordered a Nikon D750 from B&H"


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Verified Customer
Rating 10/10
5/5
2017-08-16

B&H: Always the Best

"Reliable, fast, convenient. B&H is the best."


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Verified Customer
Rating 10/10
5/5
2017-08-16

B and H: The biggest and the best!

"They have it all at the best price.
Satisfaction guaranteed or your money back.
And they mean it!
"


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Verified Customer
Rating 4/10
2/5
2017-08-16

Phone call

"I waited on the phone for over 35 minutes total to ask a basic question about a Vello flash bracket to see if the reps like this product or if i should order another brand. I spoke to 2 customer reps who didn't know about flash brackets and the 2 rep was going to transfer me to a 3rd rep about it. I can read the customer ratings online so that didn't help that he wanted to read me the product information (that's what I did while i waited for over 35 mins was read the reviews). I wanted to speak with someone who actually knows about the equipment. Eventually i just hung up and ordered on my own. very upset that when i call no one seems to know much about the equipment"

Rep reply posted Aug-16-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you for your order and this feedback. We regret your uncharacteristic and unique experience and apologize, -- Henry Posner / B&H Photo-Video”


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Verified Customer
Rating 10/10
5/5
2017-08-16

"As always, very easy to use website and totally professional materials"


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Verified Customer
Rating 10/10
5/5
2017-08-16

Fast service

"Got our glasses and ordered more for our granddaughters. Fast service!"


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Verified Customer
Rating 10/10
5/5
2017-08-16

Easy to order

"same day shipping is appreciated"


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Verified Customer
Rating 10/10
5/5
2017-08-16

fast easy.to the point

"bought this item in 2 minutes.shipped and paid in one minute..."


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Verified Customer
Rating 10/10
5/5
2017-08-16

Good Experience

"Easy order process and fast delivery"


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Verified Customer
Rating 10/10
5/5
2017-08-16

This Is How The Shopping Experience Should Be

"At B&H they always have what i'm looking for at a competitive price, in stock and ready to ship with free shipping on most orders that I place. Items are always new and not damaged or previously opened. I sign in, find my item with their easy search filters, place in cart, pay with many options and sign out. Simple, reliable great shopping experience.

Larry
"


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Verified Customer
Rating 10/10
5/5
2017-08-16

b&H

"easy and quick to order. Great Price"


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Verified Customer
Rating 10/10
5/5
2017-08-16

"easy to use, quick and efficient"


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Verified Customer
Rating 10/10
5/5
2017-08-16

Breezy shopping

"Best shopping experience ever with B&H"


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Verified Customer
Rating 10/10
5/5
2017-08-16

Super Selection !!! Excellent Prices - FAST FREE Shipping -!!! AAAAA !!!!!

"B&H carries almost everything - the prices are competitive, and the Shipping always reasonable - or even FREE!!
Highly Recommended!!
"


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B&H Photo-Video is a merchant member
B&H Photo-Video participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.