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Stores > B&H Photo-Video

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  • B&H Photo-V B&H Photo-Video Elite Status
    • Address: 420 Ninth Ave (at 34th St).
    • Contact: cs@bhphoto.com
    • Phone: 800-294-9336 / 212-502-62
    • Customer Support: 212-502-6237
    • Business Hours: Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    • Fax: 212-239-7770

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 8.58/10 8.58/10
    Shipping & packaging: Rating 8.49/10 8.49/10
    Customer service: Rating 7.64/10 7.64/10
    Return/Replacement policy: Rating 7.40/10 7.40/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-11

Super effecient website

"Always fast and reliable, also great customer service.
"

This review was modified by rcombs-67045 on January 13 2017 01:00:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

B&H is the best in the biz!

"Needed a Samsung solid state drive asap. Other places were either on backorder (30-90 days) or cost more. B&H came through with the product in stock, free shipping and the LOWEST PRICE! I LOVE B&H!!! "

This review was modified by b_edu on January 13 2017 01:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Easy, Peasy

"this was a very easy purchase and all was at my fingertips, here's hoping what I ordered is as easy......; )"

This review was modified by rburget on January 13 2017 01:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Great shopping experience

"Very easy to find information and to compare models. Prices always seem to be the best and shipping is free or affordable. "

This review was modified by anthonypb3 on January 13 2017 01:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Digital Genius

"B&H just has online figured out. They are a case study for online sales and support and always great to deal with "

This review was modified by jon-69794 on January 13 2017 12:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Always a Great Company to do Business With

"Reviews really do help decide which item is best product for my use. Quick and easy check out procedure."

This review was modified by idyllwoode43 on January 13 2017 12:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Amazing Every Time

"I got amazing advice from the agents here - before making recommendations, they wanted to know how I was going to use the products and DID NOT TRY TO OVERSELL ME! (I wanted the $1500 version, but the agent told me that it was overkill for my use and that it would be heavy to lug around on a trip.

On top of it all, I did a quick internet check on their pricing and it is either the lowest or close to it. How can you not love that!
"

This review was modified by sobelmail on January 13 2017 12:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Great company, great products

"Third time buying from B&H in the past year. Great company to deal with. Products are properly described, shipments are sent on time and properly packaged upon arrival. My first choice for buying anything online."

This review was modified by puyozizich on January 13 2017 12:00:03 PM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Dealzone is the best

"I love the dealzone. It saves me money and makes B and H more money! "

This review was modified by danielcarhuff on January 13 2017 12:00:01 PM

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Verified Customer
Rating 4/10
2/5
2017-01-11

Gift cards canceled orders tough to deal with

"Received a Rewards card from B&H then used it for an item on their website. 2 days later the order was canceled as I was told the item is no longer available, said I would be refunded my money on the gift card in 2 working days. A week later I went on and tried to use the gift card to purchase something else to find out the order was canceled but never "processed". I asked them to change the order to another item but was told that they could only refund the card directly and would have to wait 24 hours to process. Two days later I went back to the site to order the other item and found that I still was not credited for the order that B&H canceled. They said that it would be handled today and that it would be on the same card as I received originally. Finally received an email stating that I was credited for the balance on a new card.

I was able to use it to purchase a different item today. It was a reward card for past purchases and nice to receive, but what a hassle just to complete an order. I sure hope the new item is available and can be shipped.
"

This review was modified by furusethb on January 13 2017 11:45:03 AM
Rep reply posted Jan-11-2017

A rep from B&H Photo-Video, henryp, has responded

“Thank you. We are glad you were able to use the gift card to purchase a different item today. -- Henry Posner / B&H Photo-Video”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-11

good job price protection

"thanks for delivering before Hannukah"

This review was modified by mweinzweig on January 13 2017 11:45:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Very Satisfied!

"Always easy to shop and ship with B&H. Great selection! Great prices!"

This review was modified by tclark-13635 on January 13 2017 11:45:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

fast service good selections

"vrey nice online ordering with great shipping"

This review was modified by johnjplato on January 13 2017 11:45:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

Great Service

"Great service, good prices, on time shipping!!!"

This review was modified by annafv22 on January 13 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-11

The one that DIDN'T get away

"Pete patiently sorted out/answered my pesky questions re gimbols, etc.
Thanks so much, Pete!
"

This review was modified by ibigbee on January 13 2017 11:45:02 AM

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