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"No problems. I ordered two CDs that I had been wanting and the price was only $6.95 each plus tax with free shipping. They arrived a week after the order in new condition. BMG even responded to my email query about whether they had shipped or not (no shipping confirmation was sent; no biggie). I'd order again based on my experience, but I don't think I'd get into any "selection of the month" deal with them...or anyone else for that matter."
This review was modified by trangler on November 12 2003 12:21:04 PM
"they have cheap cds a long time after they've been released. i like buying cds cheap. however, their customer service is horrible. there is a lot of between the lines to read and it takes forever for the purchases to ship. if you're willing to wait a long time for items to be on sale, deal with horrible customer service, wait even longer for cds to ship, then you might enjoy the deals that they have every so often. i've never had a problem with unwanted cds. "
"They held off on sending me the "selection of the month" for about a year and a half and then started sending them in an absolute flurry. Is that a sign of financial problems on their part? I believe so. So I ended up sending them all back as "return to sender" and still had invoices sent to my house claiming that my account was past due. I called customer service and resolved the problem after a long, heated conversation with the rep. I also cancelled my account at the time. About 3 weeks later, they sent me the "selection of the month", which was postmarked after the date that I had closed my account with them. This was unbelievable! So I sent it back to them once again! Today I recieved another invoice for that CD and a LATE CHARGE tacked on!!! Sure, the CD's are pretty cheap but not at all worth the flim-flam hassle that you have to go through. In the past, parting with BMG was like parting with a business partner. Now it's like parting with the mafia!"
This review was modified by jestronlyrests on August 22 2003 01:54:12 PM
"They send you stuff you dont order - and charge your credit card with out asking.
Sure it seems like a good deal - 12 cd's for the price of one, but then they send you stuff and charge you for it.
I sent back the reply card stating that I dont want any, but they sent me this Nelly cd (and I dont even like that kind of music) and charged my credit card with out asking me (they had it on file) I sent the cd back asking for a refund, but I havent gotten it yet. I might end up loosing $22.70 for one cd that I didnt order!!!!"
"After several years as the BMG Music Club member, I still give these guys a lot of business - the selection is very good and the prices are unbeatable!"
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![Share](javascript:share_rating({"review_body":"they have cheap cds a long time after they\u0027ve been released. i like buying cds cheap. however, their customer service is horrible. there is a lot of between the lines to read and it takes forever for the purchases to ship. if you\u0027re willing to wait a long time for items to be on sale, deal with horrible customer service, wait even longer for cds to ship, then you might enjoy the deals that they have every so often. i\u0027ve never had a problem with unwanted cds. ","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/97373#comment97373","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"nosabe332","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They held off on sending me the \u0022selection of the month\u0022 for about a year and a half and then started sending them in an absolute flurry. Is that a sign of financial problems on their part? I believe so. So I ended up sending them all back as \u0022return to sender\u0022 and still had invoices sent to my house claiming that my account was past due. I called customer service and resolved the problem after a long, heated conversation with the rep. I also cancelled my account at the time. About 3 weeks later, they sent me the \u0022selection of the month\u0022, which was postmarked after the date that I had closed my account with them. This was unbelievable! So I sent it back to them once again! Today I recieved another invoice for that CD and a LATE CHARGE tacked on!!! Sure, the CD\u0027s are pretty cheap but not at all worth the flim-flam hassle that you have to go through. In the past, parting with BMG was like parting with a business partner. Now it\u0027s like parting with the mafia!","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/93963#comment93963","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"jestronlyrests","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They send you stuff you dont order - and charge your credit card with out asking.<br><br>Sure it seems like a good deal - 12 cd\u0027s for the price of one, but then they send you stuff and charge you for it.<br><br>I sent back the reply card stating that I dont want any, but they sent me this Nelly cd (and I dont even like that kind of music) and charged my credit card with out asking me (they had it on file) I sent the cd back asking for a refund, but I havent gotten it yet. I might end up loosing $22.70 for one cd that I didnt order!!!!","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/80083#comment80083","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"traxxton","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They send you stuff you do not order and expect you to pay for it.","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/54233#comment54233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"sc0tty8","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After several years as the BMG Music Club member, I still give these guys a lot of business - the selection is very good and the prices are unbeatable!","link":"http:\/\/www.resellerratings.com\/store\/BMG_Music_Service_BMG_Direct_CD_Lounge\/comment\/51247#comment51247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BMG_Music_Service_BMG_Direct_CD_Lounge.jpg","store_name":"BMG Music Service \/ BMG Direct \/ CD Lounge","username":"d_novak","rating":"5"}, "single");){kind=link}
"No problems. I ordered two CDs that I had been wanting and the price was only $6.95 each plus tax with free shipping. They arrived a week after the order in new condition. BMG even responded to my email query about whether they had shipped or not (no shipping confirmation was sent; no biggie). I'd order again based on my experience, but I don't think I'd get into any "selection of the month" deal with them...or anyone else for that matter."