1/5

posted Jun-09-2010

"I tried to purchase a golf bag from this company on April 14th 2010. They told me it was backordered until May 28th, I told them it was OK. On May 28th, I called and spoke to Brian who said that he could not get the color bag I wanted but could get different colors. I said that I wanted that specific color. He said he would send me say blue or red and I could exchange the bag locally ie illegally. I should have known then but he then said he would get it. he lied and twice told me it had shipped but did not give me a tracking number. wHen I persisted he then wrote
09-Jun-10 09:41 AM - "Dear Michael, This is the legal team at BHMGOLF. We just heard your phone calls and threatening message to BHMGOLF Customerservice. If anything is said to anyone we will take your phone calls and threats to the next level. We have not processed your order because of your violent language on the phone with our customerservice dept and our payment processor has decided not to accept your credit card. This Golf Bag is our asset and we can choose to do business with. We are choosing not to do business with you. We don't know who you are and why you have a right to treat us like this. We don't appreciate your tone and your threats on the phone to our customerservice team. We have rights to and we will RESPOND to the BBB. You can coopy this on all your emails to the BBB. We have not charged your card , There is NO pending charge on your card and their will be no pending charge. We will NOT accept your order and we will ship the bag to someone else. You just lost another good source for discount Golf Equipment. Go buy the bag at Golf Smith for $199 plus Tax in NY City. Have a Blessed Day. BHM GOLF Legal Team. Please do us a favor and quit calling our customerservice line. You are harrassing BHMGOLF to fill and order and we will NOT charge your card and / or sell you a product. You are a person that can not be trusted."

I was polite and never swore, but I did ask why told me it had shipped. Brian is unstable. DO NOT DEAL WITH THIS COMPANY UNLESS YOU WANT TROUBLE."

This review was modified by czaz2167728 on July 21 2010 03:26:02 AM

comment! report?

Is this review?… Helpful Cool Share

1/5

posted May-27-2010

"Ordered swing speed radar supposed to ship within 48 hours. Well after 10 days I checked with them to see the status of my order, they said the supplier misplaced my order will ship tomorrow this was May 15th. On the 24th after hearing nothing and receiving nothing I asked for a tracking number on May 25th I received the tracking number it showed it shipped that day the 25th. No communication unless I started it, not sure this would have ever shipped unless I kept asking. I would have thought after all this they would have offered something as an appology, next day air shipping would have been nice. It's the 27th today and I still don't have the product I ordered on May 5th."

comment! report?

Is this review?… Helpful (1) Cool Share

1/5

posted Apr-07-2010

"Wow... The stories are true.

I attempted to order a golf bag from BHM/Brian. My credit card wouldn't go through so I talked to Brian directly. He claimed I could not have an item shipped to an address that is different that the billing address and that this is why my CC was declined. This is simply not true and if it is, why even offer a "shipping" address on the online order form?

He then claimed to get my CC company on the phone. At this point he said I had to take over and was confronted with an automated voice asking for my social security number. I hung up sensing a scam. I've never been asked for my full SS# from them. I called my CC company and they said the charge problem was coming from BHM's end. He tried calling during this process. I called Brian and let him know what was up, he was calm for about 30 seconds before cursing me out, saying I was a scammer and threatening to report me to the FBI. I think he called me a 22 year old f***ing punk scammer" or something along those lines. This went on for 5 min or so before he hung up.

I found it amusing and cancelled my credit card immediately. I will take no chance on this imbalanced individual having my CC info.

I only wish I had checked the reviews beforehand. I guess I owe Brian a thank you for this valuable lesson in online shopping. I will always google an unknown seller from now on.

And he owes me a thank you for NOT reporting him to the appropriate agencies for his abusive and questionable business practices. I simply cannot waste anymore of my time on this, thanks."

comment! report?

Is this review?… Helpful (1) Cool Share

1/5

posted Apr-01-2010

"I ordered a golf bag with gift cards and was told that the order would be placed. I did not receive any notifications for one week. I called for an update and was told that they were waiting for their shipments from the vendor. I called 5 days later to be told the same thing. My girlfriend called and was told that the order was cancelled. I called for further explanation and was told that my girlfriend cancelled the order. I requested more information and was told that they were still waiting for the vendor to ship the bag. I told him that I wanted to cancel the order due to lack of communication and their poor BBB ratings. The individual then told me that I enjoy belittling him and I am that much less of a person. I said that I do not want to conduct business with them anymore. The individual then called my cell phone harassing me about "belittling" them. He then called and said that he finds my voice sexy. I had 8 phone calls in 12 minutes from this individual. I have already contacted the Attorney General and I plan to take this evidence to the BBB.

DO NOT DO BUSINESS WITH THIS COMPANY! If the price is too good to be true....it probably is.

DO NOT DO BUSINESS WITH THIS COMPANY! If the price is too good to be true....it probabaly is."

This review was modified by annoyedcustomer on April 01 2010 03:46:40 PM

comment! report?

Is this review?… Helpful (1) Cool Share

5/5

posted Feb-15-2010

"I was extremely happy with the order I placed and the service I received from BHM Golf. The club and hats ordered were exactly as promised and the order came in a timely fashion. I plan on ordering from them again and soon. Sorry to the nay sayers but I had a pleasant first time experience. Jim"

comment! report?

Is this review?… Helpful (1) Cool (2) Share

1/5

posted Jan-10-2010

"SCAM - BMH Golf - SCAM

THIS IS NOT A REAL BUSINESS

DON'T GIVE THEM YOUR CREDIT CARD

Please read this story carefully, and if anyone (other than Mr. Wonderful himself) finds fault, please let me know. I did not agree to the order, I sent a shipping price request. I was extremely clear as to what was willing to pay in the email request. He didn't have to call me back, if he couldn't ship a hat from Chicago to New York for $5, he could simply have deleted the request.

BUT NOOOOOO.

When I didn't simply accept his exorbitant shipping fee, he proceeded to flip out. And when I say "flip out," I mean he called me 6 times and sent me a text on my cell within one hour, threatening and yelling at me. "I'm gonna bomb you," "I'm gonna kill you," "I'm gonna sue you,"F&%k you," "F&%k your mother," "You piece of F&%king sh&t, c&ck-s&cking, mother f&cker," "you cheap New York F&gg%t."

Who talks to potential customers that way? I'm an easy kinda guy, if he made any compromise, he most likely would have gotten the sale, but he lost his effen mind. It was hilarious at first, but eventually, I realized I was dealing with a foul-mouthed 5-year-old child. This guy wigged out like that little retard on youtube that tried to shove the remote up his bum (if you haven't seen it, look it up). BHM Golf is run by a mindless lunatic that should be locked up in a rubber room. I hope it's a one-man operation, because I'd hate to think about him with employees. This troubled salesman has no business in the public retail economy.

MAN am ever glad I didn't give him any cc info. His low prices are subsidized by overcharged shipping. I know this because I sell stuff too, and ship things out all day every day. I wanted a deal, and paying $22.75, for a hat I can get locally for $16.99 didn't seem like a good deal to me.

I don't care what anyone out here thinks of me, but I sincerely hope I can warn a few people before they get sucked into the world of crazy that is BHM Golf.

Stay on the green and don't forget to tip your caddy"

This review was modified by OneMansOpinion on January 11 2010 09:41:11 AM

comment! report?

Is this review?… Helpful (1) Cool (2) Share

1/5

posted Jan-06-2010

"I cannot belive this company is still in business in this economy. I ordered three hats from the website for what should have been a total of $46. Two of the hats arrived with an invoice for all three, and a total charge of $92. Obviously concerned, I called BHM on 01/05/10 and spoke with a male who identified himself as Ryan (based upon the reviews here I believe this actually may have been Brian). Ultimately it was determined I was charged the appropriate amount for the three hats, although the third had yet to arrive and he could not explain why the invoice showed a charge of $92. However, while dealing with him he was dismissive, rude, and uninterested in my satisfaction with this transaction. He interrupted me, sighed repeatedly, refused to respond to several questions, and conveyed disgust with his tone of voice. His attitude was so poor I asked to speak with his supervisor, to which he replied, You're talking to him. I asked if he owned the company and he said no. I asked if I could speak with someone above him and was told there was no one available. At this point he quit responding to my questions and left the line open. After attempting to get a verbal response I hung up, called back only to connect with him again. I told him I wanted to speak with a supervisor, he asked why. I replied, To make a complaint on him and how he have handled my questions about this order. He again stated there was no one available, but he would take my number and have someone call me within two hours. No one called. I felt so strongly about this that I wrote a review on BHM's website, but surprisingly it has not been posted.

My complaint does not involve the products, but the service. Dealing with BHM was the worst customer service experience I have ever had. Fortunately, I was only dealing with a matter of $46, but BHM will not get my business again. I strongly advise against spending money with this company - if something goes wrong, you will not be satisfied with their response."

comment! report?

Is this review?… Helpful (1) Cool Share

1/5

posted Nov-14-2009

"Totally unreputable. I purchased ECCO shoes and originally placed incorrect shoes. I corrected the order, and was sent the wrong shoes, I returned the shoes, the received the correct shoes. I was triple billed: The correct shoes cost $184.00, but I was charged for the shoes I returned, and, plus the order change (no shoes sent). I was promised a check on 10/01/2009, never received it. I would advise anyone who shops for Golf equipment to stay clear of this company."

comment! report?

Is this review?… Helpful (1) Cool Share

3/5

posted Oct-30-2009

"My review is really a neutral review. I did receive the golf bag ordered, it just took a month. Also, since the bag failed to ship on time the 3rd party payment company refunded to my credit card (but kept a $1.70 processing fee which was not disclosed up front). The bag did finally ship and I received it. I then made payment by money order. The item was as described. Read the other reviews and order at your own risk. I had a mixed experience and would not order from again."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Oct-15-2009

"I ordered a set of Adams clubs, ogio, grom bag, an umbrella and golf towel from BHM golf. I ordered over the phone. I spke with Brian and found him to be very helpful and professional. He gave me a great price on the clubs and when I asked him to recommend a bag, he didn't steer me to his most expensive unit but to the best value he could offer me at the time. I got the bag for 50 dollars less than any other vendor, even ebay was selling it for. When asked about delivery times, he was very honest and informed me that some items could take up to 10 days to arrive. I got the clubs 4 days after ordering them and the balance of the order 9 days after ordering them. He promptly provided me with tracking numbers and when I e-mailed and/or called him regarding the status of my order, he was helpful and truthful. I highly recommend ordering from BHM golf and would not hesitate to use them again."

comment! report?

Is this review?… Helpful (1) Cool (1) Share