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RatingsRating
Full Rating Profile
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    • Address: n/a
    • Contact: customerservice@autoshepherd.com
    • Phone: n/a
    • Customer Support: 626-872-6270
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

141 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have placed several orders with these guys and every time they have gone out of their way to make me happy. Even when I ordered the wrong item, they sent a box to send it back in, and sent the correct item next day. Love these guys..."



Rating 8/10
4/5
modified review posted

"I received the CORRECT item on 03/13, I bought the Item it on 01/20. First one shipped was a hose that was cut and had the Gates Tag TAPED on it. It was described as 24 1/2" long. The cut one I received was 11" long. It said there was 2 in stock, I would think IF there WAS 2 in stock, and there was that much difference between them, SOMEONE would of check before sending the wrong one. Communication was GOOD when I contacted them, But the communications between the departments there was NULL and VOID. Everytime I called they said it was SUPPOSE to have been reshipped and they would check why it wasn't, then they could not get hold of the shipping dept,BUT IT WAS NOT until the 3rd call. I FINELY I got a tracking number a couple days later and received the CORRECT Hose on 03/13, that was the one THEY described in their Auction. After 3 or 4 calls and Broken Promises, they DID made it RIGHT. They would be a FANTASTIC Company if their people were trained?? OR MAYBE just took the time to make sure orders were filled Properly. I would still BUY FROM them again, BECAUSE THEY DID MAKE IT RIGHT in the End, Robert "


Rating 10/10
5/5
modified review posted

"Did not have a tracking number,but it sure delivered faster than expected.3 working days WOW!!! I am glad I found you guys.Will definetly buy here again,and will indeed tell friens and relatives.Thanks Autoshepherd.Oh and great prices."


Rating 8/10
4/5
modified review posted

"Great. Excellent service and arrive quickly and in good order."


Rating 10/10
5/5
modified review posted

"This is my 1st order with AutoShepherd. I ordered Rancho shocks for an F150, and received an amazing price. I did find them a few bucks cheaper elsewhere, but the shipping costs put things on a level playing field. I got free shipping and used the "Adam" promo for 10% off and got the best deal available. To top it all of; I received my order in almost exactly 36 hours. So fast! I will try these folks again in the future. "


Rating 10/10
5/5
modified review posted

"Ordered a Walker Exhaust head pipe for a 1979 Volvo 245. The price was right and the pipe fit with no problems, something that does not always happen with aftermarket parts. Even though Walker is a U.S. company, the pipe said "Made in Sweden" (like the car). It took a couple of days for the part to ship (from the Bronx, NY), but it got here in about five business days."


Rating 2/10
1/5
modified review posted

"very slow, my order wasn't completed, lack of comunication between departments. Lost 10 days. Only plus; I did received refund."


Rating 10/10
5/5
modified review posted

"i am very satisfied with my order . i will do business with them again. "


Rating 2/10
1/5
modified review posted

"It's been over a week and the part still hasn't arrived and they don't even provide a tracking number so I have no idea what is going on."


Rating 10/10
5/5
modified review posted

"Awesome...Highly recommend"


Rating 10/10
5/5
modified review posted

"My experience with AutoShepherd was top notch. They worked with me so that I could get my parts expressed quickly and even insured that I was credited with their Leap Year discount. I would you them again without hesitation."


Rating 10/10
5/5
modified review posted

"I needed better car mats to protect my car's carpeting. I researched multiple retailers and websites looking for availability and the best price. AutoShepherd was new to me, but I decided to give it a try because the price was best and so was the price for shipping. I was very pleased with the overall experience. The merchandise arrived in good condition in a timely manner. I am glad I found this company and will use them again."


Rating 10/10
5/5
modified review posted

"Fantastic Product. Well manufactured. Easy Installation. Makes my truck look great. Also provides a level of security if your truck has a locking tailgate. AutoShepard is a fantastic place to purchase items for your auto needs."

+ Read user comments

Rating 10/10
5/5
modified review posted

"great customer service and great prices! easy to navigate site to find what you are looking for."


Rating 10/10
5/5
modified review posted

"This was my first experience with Auto Shepherd and I am very satisfied with the customer service and the product & price. Do to the availability of the product I needed, they put forth the effort to make sure my order was taken car of in a timely manner. I plan to do additional business with Auto Shepherd in the future. "


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