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"Fantaastic experience. Brake rotor was shipped direct from manufacturer at no charge for shipping!"
"They are awesome to shop with. I was researching these 7.117R for a while trying to find the lowest price and Auto Shepherd by far had the lowest price and with free shipping. If Auto Shepherd has the parts I need i will no long need to search for days trying to find a low price because I know Auto Shepherd will beat them all! Thank you Auto Shepherd! I look forward to doing business with you again."
"I received very good service from Jon. He was able to assist me with the parts I needed quickly and efficiently. I will definitely continue to order from AutoShepherd."
"I ordered some seat covers and about 3 days later I decided to change the color. When I called AutoShepherd they didn't even get "huffy". They just asked what I wanted to change the color to and said that they will get it taken care of! I do recommend that prior to ordering see if you can get samples from the manufacturer. That would have eliminated the problem in the first place. AutoShepherd wanted me to remember the experience I had with them as a positive one. I will order from them again!"
"There was a mix up on my order. When I called I was sure on having a problem However I was very happily surprized at the freindliness and the co operation that AutoShepherd gave me. Johnathan was a first rate repersenitive in the way he handled the problelm. I thank him and AutoShephard for being the type of bussness that a person likes to deal with. Thank You"
"took a little longer than expected for item to be shipped but the price was right. Heard of these guys on Adam's podcast"
"Auto Shepherd was right on when I ordered my parts. They made sure I got the best deal and that it was the right part for my truck. They took the time to look at the everything I was doing and made sure the complete pkg was the right way to go. I even spoke with another 4 wheel enthueiast. They are the way to go when you need any kind of parts. They buy their own parts and know!"
"Ordered brake pads on 4/10, delivered 4/19. Staff was very accomodating when placing the order. Called AutoShepherd and found out that they didn't place order with mfgr until 4/16!! Must have somehow fallen through the cracks. UPDATE: Spoke with a CR who called me & took it upon himself to right the wrongs. I'll be purchasing from them very soon!"
"I buy a lot of things online, so I don't often have the time to write a proper review, but I have to make an exception in this case.And no, I'm not some shill who's paid to write glowing reviews.But AutoShepherd.com provided exceptional customer service for my order. I made a mistake while ordering, but they were extremely kind and helpful in resolving the issue, both in writing and over the phone with Brian at AutoShepherd.com.They had an excellent, perhaps lowest price for the particular product, but going forward I will place orders with them even if they're not the cheapest option. Spotless customer service is well worth it."
"Some of the items took almost 2 weeks to arrive and I had an issue with getting a coupon to work on the website. In spite of that, the prices were awsome and everything was corrected in the end. I would buy from them again."
"Customer service email is lacking. It takes them forever to reply back. Two email incidents I had with them. The first was because only half my order came, and they failed to tell me that it would come in different shipments. They finally replied three days after I get the second shipment. Second time they replied a week later on a Friday at exactly 5pm telling me I should call the 1-800 number which closes at 5pm. What a waste of time. At the very least, I was able to return an item. Only a few items were lower priced than other sites."
"good . i have place a new order"
"Other stores had the item cheaper,but,no one had it in stock."
"AutoShepherd gave me the best price for the parts that I ordered, the product was in excellent condition, I received an extra discount from the Adam Carolla Show, the shipping was free and it was delivered on time as promised. Win, Win, and Win!"
"Very satisfied and fast delivery"
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