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"EXTREMELY GREAT CUSTOMER SERVICE. I ordered performance brake pads and had fitting and sizing issues in which I had to resend and order several brake pads until I finally decided to speak with a customer service representative. The representative Jonathan Perera instantly understood my issue and was able to SPECIAL ORDER brake pads for my vehicle at NO EXTRA COST. The best part was the pads came within three days of me bringing up my issue. Once again thank you for the expert assistance you provided Jon and I will definitely be recommending this company to as many people I know because of your quick and precise service."
"Fast shipping. I thought everything was made in the USA , when i received the merchandise it ended up being from china. I'm a little disappointed but its okay."
"Had an issue of the maker of mislabeling some parts, that ended up with me putting some unnecessary holes in the side of my vehicle.....the seller had really nothing to with that....they were just the middleman or wholesaler. However they refunded me the whole cost of the part and I still get to keep the product! That is called 100% guarantee satisfaction! Thanks Brian W."
"Spoke with a man named Robert . Has excellent service helpful and quick. I actually called to correct a order and was pleased with the service I ordered from them the next day. Awesome company and staff. Deff will order from in the future.
"Placed order, two days later my new ignition wires showed up, and I haven't had a misfire since! This fancy Taylor silicone wire set cost less than half OEM and I placed the order from my iPad while in Starbucks. They accept paypal so I didn't even have to pull out my wallet to enter my CC info. I couldn't be happier."
"I ordered a car cover from AutoSheperd. The shipping was exceptionally fast, free and at the best price I could find anywhere. I would not hesitate to purchase from them again. Thanks! Miles L"
"I’ve called Autoshepherd w/questions about product(s) and their customer service has always been #1. They checked on the item(s), told me when it/they would ship and when I could expect it ... the order was received ahead of time! Have bought from other on-line suppliers, I’m sold on Autoshepherd ... they are the best! "
"Wow, what a great experience. Robert helped me out when he really didn't have to. I ordered the wrong part and he took care of me in short order. That was timely, and overly fair in my opinion. You can trust these guys to do the right thing. I'm ordering all the parts I can from AutoShepard."
"everything was good from the ease of ordering to when the product showed at the door step"