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"I placed an order for a new headphone amplifier in early January 2009. After waiting one month, I inquired with the vendor who had not provided any update regarding my order status--but had already charged me for the purchase. The vendor apologized for the delayed and stated that the product should ship any day. Well, of course, I'm still waiting another month later. To me, the major issue is that the vendor began pre-selling the item four to five months in advance of its actual availability (from China, naturally). Next step is to file a complaint with my credit card company."
"I ordered a set of Multi-Contact LS4 banana plugs from Audio Magus. This was my first order, but when I put a single set in my cart the cheapest shipping option was over $12 when the tiny, light plugs were only $16 themselves. I contacted Audio Magus and received a quick response saying they would unlock the USPS First Class shipping option, but with that came a sob story about how their shipping rates include handling fees. This is understandable, however First class was still $7.68. I ordered anyway since they have the market cornered on this particular product. They did not ship until 1.14.09, 5 days later and what I received was a plain envelope with a 42cent stamp on it. The addresses were hand written, rather sloppily. I emailed them once again on the 17th to try to rectify the situation because there is no way I am willing to pay $7.68 for shipping that cost a maximum of .68cents envelope included. The least they could have done was put the bananas in a small box or padded envelope so they would not be damaged. I have yet to receive any indication one way or the other from Audio Magus, again it has been 6 days now so I write this to warn others."
"Got some communication from the company today. The item I'm waiting for is on back order from a European supplier. I'm happy to wait until it comes in. Good communiation smoothes the wheels of commerce."
This review was modified by cablechimp on February 28 2008 02:58:29 PM
"Shipped 3 days after order, after prompting email quizzing on status. I think this is a small trader, and it may have been an anomaly. Otherwise, fine. Shipped cheaply with USPS, which as usual was rapid - across the country over the weekend."
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![Share](javascript:share_rating({"review_body":"I ordered a set of Multi-Contact LS4 banana plugs from Audio Magus. This was my first order, but when I put a single set in my cart the cheapest shipping option was over $12 when the tiny, light plugs were only $16 themselves. I contacted Audio Magus and received a quick response saying they would unlock the USPS First Class shipping option, but with that came a sob story about how their shipping rates include handling fees. This is understandable, however First class was still $7.68. I ordered anyway since they have the market cornered on this particular product. They did not ship until 1.14.09, 5 days later and what I received was a plain envelope with a 42cent stamp on it. The addresses were hand written, rather sloppily. I emailed them once again on the 17th to try to rectify the situation because there is no way I am willing to pay $7.68 for shipping that cost a maximum of .68cents envelope included. The least they could have done was put the bananas in a small box or padded envelope so they would not be damaged. I have yet to receive any indication one way or the other from Audio Magus, again it has been 6 days now so I write this to warn others.","link":"http:\/\/www.resellerratings.com\/store\/Audio_Magus\/comment\/437313#comment437313","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Audio_Magus.jpg","store_name":"Audio Magus","username":"soloz2","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got some communication from the company today. The item I\u0027m waiting for is on back order from a European supplier. I\u0027m happy to wait until it comes in. Good communiation smoothes the wheels of commerce.","link":"http:\/\/www.resellerratings.com\/store\/Audio_Magus\/comment\/364780#comment364780","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Audio_Magus.jpg","store_name":"Audio Magus","username":"cablechimp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipped 3 days after order, after prompting email quizzing on status. I think this is a small trader, and it may have been an anomaly. Otherwise, fine. Shipped cheaply with USPS, which as usual was rapid - across the country over the weekend.","link":"http:\/\/www.resellerratings.com\/store\/Audio_Magus\/comment\/303738#comment303738","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Audio_Magus.jpg","store_name":"Audio Magus","username":"jimmyfergus","rating":"4"}, "single");){kind=link}
"I placed an order for a new headphone amplifier in early January 2009. After waiting one month, I inquired with the vendor who had not provided any update regarding my order status--but had already charged me for the purchase. The vendor apologized for the delayed and stated that the product should ship any day. Well, of course, I'm still waiting another month later. To me, the major issue is that the vendor began pre-selling the item four to five months in advance of its actual availability (from China, naturally). Next step is to file a complaint with my credit card company."