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Stores > AtBatt.com

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Full Rating Profile
  • AtBatt.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 28918 Hancock Parkway
    • Contact: resellerratings@atbatt.com
    • Phone: 661-775-2020
    • Customer Support: 877-528-2288
    • Business Hours: 7AM-5PM PST Mon-Fri
    • Fax: 661-775-2025

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.38/10 4.38/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: Rating 3.13/10 3.13/10
    Customer service: Rating 0.63/10 0.63/10
    Return/Replacement policy: 0.00/10

2,663 Customer Reviews

Rating 10/10

"Not only was my purchase just as described in the web site, it also arrived sooner than predicted. I would do... and will do business with them again. Did I forget to mention the pest price around! So now that I have some new batteries, I need to get out there with my leaf blower and get to work. Thanks for your speedy service. Dan"

Rating 10/10

"Website is easy to navigate. Products are described in detail. Pricing is competitive. Order was processed and shipped on time as promised. Packaging was appropriate for the product."

Rating 10/10

"It took another phone call after 2 wks to finally get my battery delivered, but it was done and it works."

Rating 2/10

"Ordered product online. Never received shipping information. Called customer service who had no documentation of the order but stated I had the correct email conformation and order number. They said because of this I was never charged and not to worry the order did not process.
I then received an email saying that I had a delinquent payment and needed to pay for the order that did not exist. I again had to call customer service who told me that email was sent in error and not to worry about it. I had to confirm once again that I wasn't being charged for something that never shipped.
Overall a beyond confusing and time consuming event for a simple battery order. Now I have to make sure my card is not charged.

Rating 2/10

"Battery only has a charge life of 45 minutes; much less than expected or original Dell delivered."

Rating 10/10

"Came quickly and was easy to install and works great! Lost power this week and it kicked right in and kept our server from going down."

Rating 10/10

"batteries came quickly, they were easy to install and they worked right away. Couldn't ask for more than that."

Rating 10/10

"Battery came quickly, fit my computer, and was the best price I found anywhere."

Rating 10/10

"right size battery first try. Thanks."

Rating 8/10

"I got charged 17.50 shipping .It would have gotten hear just as fast with the free shipping.I was told by customer service I would get it removed but it was not."

This review was modified by tom-stanton on January 29 2014 01:21:20 PM

Rating 10/10

"Quick processing. The battery was as described and functions better than the factory battery did when it was new."

Rating 10/10

"you had what I needed and it arrived in a reasonable amount of time...I am not a first time customer...I will be back again.."

Rating 10/10

"I found the batteries I wanted easily, your home page is easy to navigate. Checking out as a guest was also easy. I will continue to do business with AtBatt
Nick Polizzi

Rating 10/10

"The best of experiences: transparent, easy, no drama, quick delivery; and the battery works!"

Rating 10/10

"Really happy with the product I received and customer service was great."

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