We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 545 BroadwayBrooklyn, NY
    • Contact: customerservice@ashford.com
    • Phone: 866-274-3673
    • Customer Support: 866-ASHFORD
    • Business Hours: 9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri Closed Sat & Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.25/10 5.25/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 4.72/10 4.72/10
    Return/Replacement policy: Rating 5.29/10 5.29/10

1,456 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very beautiful bracelet , great quality and wonderful price. I ordered two and kept one for myself and gifted the other. The packaging is wonderful also."


Rating 10/10
5/5
modified review posted

"Ashford has become a go to gift site , the shipping is extraordinary and the attention to detail is splendid no matter how pricy your selection. Excellent vendor will continue to shop here"


Rating 10/10
5/5
modified review posted

"Very fast from placing order to receiving item."


Rating 10/10
5/5
modified review posted

"Excellent price , never the less the 2 days delivery free:) , this is my 4th purchase."


Rating 10/10
5/5
modified review posted

"Very Happy with my purchase, watch was shipped very quickly and came with a shopping bag and cloth to clean the face.
I highly recommend this firm because of their quality and value.
"


Rating 2/10
1/5
modified review posted

"Horrible customer service. They are very aggressive & do not want to work with you for ordering. The repair took 3 months!!! No update whatsoever to let you know what's going on. I paid $1000 for the watch! "

modified review Rep reply posted Jan-08-2015

AshfordWatches, Ashford.com rep has responded

““Greetings,

Ashford always wants to help its customers in every way possible. Unfortunately in cases such as this, where no information is provided pertaining to a specific account or order, it is very difficult to get in touch with the customer that provided the feedback. We try to contact our customers through this site often, but sometimes, as in this case, we are not successful. Though it saddens us, without more information we cannot resolve this problem. We hope the customer that made this review will see this and respond to us soon so we can help them resolve the issue.

Best Regards,

The Ashford Client Service Team”””


Rating 10/10
5/5
modified review posted

"Great product, great prices, very nice people"


Rating 10/10
5/5
modified review posted

"Cool firm. Very quick shipping. Best prices."


Rating 10/10
5/5
modified review posted

"delivered as promised. quality merchandise."


Rating 10/10
5/5
modified review posted

"Best watch re seller on the market, delivery time respected products in perfect state & prices are very competitive. "


Rating 10/10
5/5
modified review posted

"Great product and super fast shipping. Flawless online shopping even using a promo code. "


Rating 10/10
5/5
modified review posted

"This is how Internet shopping should be. Quick, accurate, no hassle! I would definitely by from Ashford again!
"


Rating 10/10
5/5
modified review posted

"It arrived as stated. The product is super nice. Will recommend to friends. Thank you."


Rating 10/10
5/5
modified review posted

"Very happy with the watch put a smile on my dad face "


Rating 10/10
5/5
modified review posted

"Just what I was looking for!"


Ashford.com is a Merchant Member! Learn more

Ashford.com is a merchant member
Ashford.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,898 merchant members.