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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Amamax

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10515 Harwin suite 150
    • Contact: sales@amamax.com
    • Phone: 713-777-9700
    • Customer Support: 713-777-9700 opt 2
    • Business Hours: 9AM-6PM M-F Closed Sat-Sun
    • Fax: 713-777-9772

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

474 Customer Reviews

Rating 10/10
5/5

"A truelly awesome computer parts store. Their customer service can't be beat. They've got awesome prices, and an easy to surf website to place the order. No "hidden charges", everything is on the up-and-up. I will most definetely be doing business again, and will recommend them to all my friends."


Rating 2/10
1/5

"STAY AWAY FROM THESE THIEVES! Here's my experience. I ordered on 07/06 and they didn't send a tracking # or my product until I wrote to them 3 (!!!) times and requested it (7/15 e-mail - "This is my 3rd e-mail regarding the status of my order. Please reply right now or I will contact my bank to cancel the order and the BBB to report Fraud"). They replied on 7/19 - 4 days later with a tracking #. Once I received the video card I had ordered all the way back on 07/06 I tried it in 3 machines and it didn't work so I immediately requested a RMA on their site.

On 7/26 I sent another e-mail stating - "I submitted an RMA last week. Where is my RMA for 131xxx???" and received a reply on 07/27 that they didn't receive the request however within a few hours another email arrived stating they found it.

I sent back the product on 8/6 because I was in the middle of moving the week I received my RMA and I also wanted to wait until I got into the new house so the return would be delivered to my new address (HA!). I included the invoice in the return box with my new address on it in BIG BOLD LETTERS and CIRCLED stating NEW ADDRESS. I emailed them and told them I had a new address too. Of course, they didn't receive it.

So the return is delivered to them and they fail to send me an email that a replacement is coming!!!!!!!! I called the week of 8/21 and asked about my replacement and they state they had already sent it and that it arrived on 8/15 - to the WRONG ADDRESS!! IDIOTS!!!! They NEVER emailed me they were sending a replacement - I could have posted a sign on the house or called UPS and worked out delivery!!! Of course I go to the old residence and it's not there! So then I go back and forth with these people about getting the package back or request a claim from UPS. They say it's my fault I didn't give them the address change!! YES I DID! In an e-mail as well as a VERY conspicuous note ON THE INVOICE inside the box that they had to open and get the card. I also had the address on the outside of the box. They said they'd work with UPS to get a claim on the product. I've spent MONTHS trying to get them to do their job with more phone calls then I care to write down here. They placed a "UPS call tag" instead of a "UPS tracer" on the package! Do they not know this was wrong? How long have they worked with UPS? Every time I call I have to refresh their memory about my order and Shannon (the person in charge of things) is RUDE all the time. She says she's going to take care of the issue with UPS but every time I call back she's rude and puts me off or tells me she can't get anything done for me if I am on the phone to her!! Of course she hasn't done anything but LIED!!! Today, 10/05 I asked for the UPS Tracer # and she said in a nasty huffing tone - "I don't know what it is! It's not on my desk!!" Today was the last straw. I was nice enough for too long so today I let her have an earful. I called back after she hung up on me and got her voicemail - which by the way has been full for the past 2 months I've been dealing with this. I spoke to another woman and asked to speak to someone over Shannon - like the owner - and was told "he doesn't speak on the phone because he's hard of hearing." BULLS#%&!!!!!! Hear this!! This place is a fraud - some of you might have had a good experience, but check out BBB and look up these guys. I wish I had. YOU'VE BEEN WARNED AGAIN!!
"

This review was modified by amamax_sucks on October 06 2005 11:40:00 PM

Rating 10/10
5/5

"Fast shipment. Professional service.
I am very pleased with everything
"


Rating 4/10
2/5

"I upgraded my shipping to something slightly quicker, and I got an email saying that they can't ship to an address that's not my billing address. I'm living on a college campus right now, and my home address is what I have listed for my CC. It's extremely inconvenient for me to have to go home to get my order."


Rating 10/10
5/5

"Easy to order not a lot of hoops to jump through. I will use this company in the future."


Rating 10/10
5/5

"Great product, fast shipping and exellent price too!"


Rating 10/10
5/5

" This purchase went Extremely well!! I ordered it double boxed. It came in 3 days It was packed perfectly. No parts missing. No broken windows.
Great case, Great price, FAST FREE SHIPPING!!
I will by my next case from Anamax also.

WZ
"


Rating 10/10
5/5

"Great Experience with Anamax. Needed an odd sized power supply for an older PC. Anamax had the best price on the web with free shipping.Info on the website helped me choose the correct replacement. They processed the shipment quickly and the PS arrived in excellent condition and worked perfectly. Will definitely shop with them again. "


Rating 10/10
5/5

"shipping was very fast and item met all my needs. during this upgrade this was the best order transaction i had to make out of many extra ones that i had to do."


Rating 10/10
5/5

"Alway Fast, Alway a Good Buy, This Is My 7th Case From Them and Not A Problem Once."


Rating 10/10
5/5

"Ordered on the 18th, shipped on the 19th, received on the 24th. Cannot ask for faster or better service. "


Rating 10/10
5/5

"Great product, excellent service and fast delivery! Thanks very much, guys!"


Rating 10/10
5/5

"Delivery, ordered Thursday afternoon, received on Tuesday.
Excellent customer service, very friendly. Enjoyed doing business with Amamax!
"


Rating 10/10
5/5
ResellerRatings.com TOP REVIEWER!

"As is printed on the receipt; Amazing Price, Maximum Performance, Free Shipping, I have to agree. I ordered a flash card after researching the best price and it arrived within 4 days from Texas.
Added incentives were no sales tax and zero shipping fee(usps 1st class).
Thx Amamax!
"


Rating 10/10
5/5

"Great products and service. I am a repeat customer and will continue to check their site when I need parts. Received in 4 days."


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