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This review was modified by 
posted Apr-12-2010 
![Share](javascript:share_rating({"review_body":"I recently purchased an alarm system for our new home from your store. I have not even looked at an alarm panel in close to 30 years, so as I began building my cart on-line I realized I needed help. I called your toll free number and spoke to a sales rep who helped me build the right system for our house for much less than I was thinking. <br><br>I installed all of the components of the new DSC system and got everything working with exception of three wireless magnets. I called and spoke with Shawn, who was able to tell me what I needed to do to correct the problem. In about 30 seconds of phone time I had the answer.<br><br>I can\u0027t say enough good things about my experiences with AlarmSystemStore.com and Shawn (in particular). I highly recommend them to anyone.<br><br>T. Carver<br>Nashville, TN","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/558564#comment558564","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"TGCarver","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Service after the sale is just as important as service before and during. That is just what Shawn from the service support team did... SERVICE! I had great service during the selection and order process, and after installing the system in early March, we experienced a transformer had stopped working just last night. I know electronics and know these things happen, anyhow I called and Shawn setup an immediate replacement to be sent out. You see we have a 13 yr old autistic daughter that escapes and runs off from the home. The system is to alert us if a door or window is opened. With our unique situation, I was extremely happy when I got more extra care Shawn gave us.<br><br>I have recommended them and will continue to do so.<br>Thanks again Shawn,<br>Dale Crissey<br>McDonough, GA. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/558431#comment558431","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"dalecrissey","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought two alarm systems and am very pleased with them. Shawn was especially helpful. Anytime I called with questions, he would always answer them and if not available, would call me back or e-mail me. He is very knowledgeable and always very professional. I would highly recommend this alarm system and am planning on purchasing another one. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/555702#comment555702","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"spicket37","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a DSC 1832 kit from Alarm System Store and I was very please with it. I called and ask some questions before I bought the kit and they answered all my questions. I call tech service and and left a message and Shawn called me back in a few minutes. Shawn was very good and answered all my questions. Shawn even asked me some questions to make sure I ok with his answers. I called back the next day with another questions and I got the same great service. If you are in the market for an alarm system this is the place to buy! Thanks Shawn for great service!!!","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/554782#comment554782","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"daringley","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service. Excellent products. Tech Shawn is excellent and highly skilled at what he does. It seems it is second nature for him. Shawn is very reputable for calling you back; he\u0027s sure not to forget about you. A+++++++ review. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/553734#comment553734","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"Ccbuccola","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a GE Simon XT Wireless Deluxe system from this store. The order was on my doorstep in 3 days. I had no difficulty installing the system, but encountered a problem trying to program it. Shawn responded to my query immediately and resolved the issue. He also provided some tips for making programming easier. I am completely satisfied with both the product and the customer service. I look forward to dealing with them as I expand my system.<br><br>Dan, from Deatsville, Alabama","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/550309#comment550309","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"dan5do","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Happy with product. Shawn at tech support was great. If it wasn\u0027t for that cat I wouldn\u0027t have been able to program the thing. In the future I will shop from them. ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/549754#comment549754","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"Bowed1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" To whom it may concern,<br><br>I purchased my home alarm system not long ago from<br>you guys; from the begining of my online order<br>to the actual install of my new system ; the customer service was EXCELLENT!!<br> <br>Particularly , I would like to give a special <br>THANK YOU !!! to \u0022 my go to guy \u0022 SHAWN @ protech systems: could not have had a better person to guide me through the install process. He was very knowledgeable about your products & made it easy to understand. As a matter of fact , having had such a great experience with the install ,I decided to go with you guys with the home monitoring service ( order # 12830 ) again the process was smooth as silk. Thanks to ANDY!!<br><br>I will surely recommend \u0022 alarmsystemstore \u0022<br>to my family & friends.<br><br> thanks<br> Nolan Thornton ","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/548617#comment548617","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"NTHORNTON","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What a great company! I\u0027ve had other companies give me a bid that was much higher. When I talked to Shawn, at Ptotech Systems for Alarm System Store, he took his time to explain to me what i needed and that his company would program it for me for $45. Not only did Shawn program it, everyting was labeled telling me which alarm goes where. Installing it was EASY! I make one mistake. I thought I wouldn\u0027t need one door alarm, so i took the battery out and put it away-Wrong. The main box kept telling me there was a door alarm not working. So i called Shawn, and within a minute he told me what was wrong. It works perfect now, thanks to Shawn. This was so easy I am going to install a system in my house next.<br><br>Thanks<br>-Fred","link":"http:\/\/www.resellerratings.com\/store\/AlarmSystemStore\/comment\/548003#comment548003","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AlarmSystemStore.jpg","store_name":"AlarmSystemStore.com","username":"reallyfatfanney","rating":"5"}, "single");){kind=link}
"I have been a regular customer of the Alarm Store. I am a customer for my home as well as my business.
I recently had to call for a technical question and had my call quickly returned by Shawn. Shawn QUICKLY and COURTEOUSLY resolved my issue. While on the phone, I needed some additional items, he took care of it. Not once did I feel rushed or incompetent. I would give anything to hire employees like Shawn at my store.
Thanks! Sam"