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RatingsRating
Full Rating Profile
    • Address: 244 5th avenue
    • Contact: support@ajrichard.com
    • Phone: 1-888-871-1256
    • Customer Support: 1-888-871-1256
    • Business Hours: Monday-Thursday 9am est till 7pm est , Friday 9am est till 4.00 pm est
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.77/10 5.77/10
    Chance of future purchase: Rating 4.57/10 4.57/10
    Shipping & packaging: Rating 5.34/10 5.34/10
    Customer service: Rating 5.19/10 5.19/10
    Return/Replacement policy: Rating 4.82/10 4.82/10

1,614 Customer Reviews

Rating 2/10
1/5
modified review posted

"Ordered a camera here. The next day it was on TV as the greatest camerea. THey told me then it was on backorder. Waited 3 months and then was told it was discontinued. They don't want to sell great camera at price I was given. Spoke with customer service and was treated very rudely. Will never deal with this company again."



Rating 10/10
5/5
modified review posted

"Greatv prices> Very fast and effective service. Kind and nice represetatives."


Rating 10/10
5/5
modified review posted

"Customer service is exceptional. Truly appreciate their help as I initially ordered wrong model. He not only corrected but offered additional assistance beyond my expectation."


Rating 10/10
5/5
modified review posted

"Great customer service and free shipping"


Rating 10/10
5/5
modified review posted

"Good customer service..Great people to deal with!"


Rating 2/10
1/5
modified review posted

"Scammers. Bait and switch. 15% restocking fee. Do not purchase from these thieves. "


Rating 8/10
4/5
modified review posted

"A classic "come-on." They listed a Nikon body for an unbelievably low price. I placed the order and then got an email asking me to call and validate my order. In my experience, this is a bad sign. I was told by an indignant rep that it clearly states this is an "international" model with a different warranty and no charger. No, it doesn't state any such thing. I canceled the order. Stay away!

This is now a day later. I got a call from Roger who explained that since they are not an authorized Nikon dealer, all of their merchandise is imported from Japan and therefore has an"international" warranty. He apologized for this not being clear on their web site. Considering this, I upgraded their rating since the price was excellent.
"


Rating 10/10
5/5
modified review posted

"Great customer service and prices. Handled my order right away!"


Rating 8/10
4/5
modified review posted

"The price is good. The customer service is good."


Rating 8/10
4/5
modified review posted

"Good Customer Service low prices"


Rating 10/10
5/5
modified review posted

"AJ Richie took the effort to make me satisfied with my purchase. I received a phone call from reggie and he helped ensure that I got what I wanted. Overall I am satisfied with my experience and got exactly what I was looking to get. "


Rating 2/10
1/5
modified review posted

"This is a scam with a bunch of liars. Any good reviews are from people who were given gifts if and when they write a good review, or ones they wrote themselves. If you have ordered from them, call and cancel NOW. Impossible to return anything unless you get credit card company involved and have months to waste proving their scam. The buy one get one free things are a joke. You pay 10 X what they are worth and the free one is the one that comes free with the camera anyway. They will lie to you to get you to buy more things and to upgrade. They have no morals whatsoever. Lied about which warranty I was getting but I was getting suspicious and the warranty company said I was not getting the one I was told and had I registered it, I would have been stuck with it. Please know that if their lips are moving, then they are lying. The most evil company I have ever known about. Run away while you still can!! Got much better deal and excellent service at other internet stores. "


Rating 10/10
5/5
modified review posted

"good deal and great customer support"


Rating 10/10
5/5
modified review posted

"Great customer service, David helped me out with my verbal confirmation. Safe company to purchase from and very sweet people! They helped quicken my shipment delivery status."


Rating 10/10
5/5
modified review posted

"Price is good, upgrading my shipping to expedited shipping."


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