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1,345 reviews
"PS. I filed a complaint with Best business Bureau about the refund. AJ Richie’s responded with date by which amount would be refund to my account. Guess what three days later I still DO NOT have refund. They don't only lie to customers, looks like they also lie to govt authorities. Looks like they don’t think rules apply to them!! Their business license should be suspended!
This store is a SCAM! It is hard to reach customer services, they yell and try to convince you that the product that you received is the correct product and NIKON does not make VR lenses in 55-200 range Not to mention they try to sell additional product and offer extra discount if you agree to rate the service before receiving or even shipping the product
DO NOT BUY From this shop!
I ordered Nikon AF-S DX VR Zoom-Nikkor 55-200mm f/4-5.6G IF-ED Lens from AJ richies on 3/8/13. After a phone call, when they tried to sell me more products, I received my shipment for INFERIOR product without VR feature from the same category on 3/13.
After few phone calls and few hours of being on hold, they agreed to exchange the lens for correct product. I shipped the lens back on 3/26. Then few more phone calls and few more hours of being on hold, they shipped so called “right product” on 4/8.
The second correct version of the product was DEFECTIVE. After another long phone conversation, they agreed to refund me the price I paid and shipping charges that I had to pay for returning the product. Product was shipped back right away and was received by the store on 3/16. I waited patiently for 14 days + another 3 days to receive refund. Off course! there was no refund. Called them again on 5/2. I was told that I should receive the refund for the complete price and shipping charges in a day or two. Today is 5/6/13. I still haven't received ANY refund.
Two months later, after several phone calls, several hours of waiting on hold, I have NO LENS or REFUND.
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