Ajrichies.com Reviews - page 2 - ajrichies.com/ Ratings at ResellerRatings

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ajrichies.com/

Consumer Electronics

Rating 8.47/10 1,345 reviews

8.47/100
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All Customer Reviews (1,345)


Rating 2/10 1/5
modified review posted May-06-2013

"PS. I filed a complaint with Best business Bureau about the refund. AJ Richie’s responded with date by which amount would be refund to my account. Guess what three days later I still DO NOT have refund. They don't only lie to customers, looks like they also lie to govt authorities. Looks like they don’t think rules apply to them!! Their business license should be suspended!


This store is a SCAM! It is hard to reach customer services, they yell and try to convince you that the product that you received is the correct product and NIKON does not make VR lenses in 55-200 range Not to mention they try to sell additional product and offer extra discount if you agree to rate the service before receiving or even shipping the product
DO NOT BUY From this shop!
I ordered Nikon AF-S DX VR Zoom-Nikkor 55-200mm f/4-5.6G IF-ED Lens from AJ richies on 3/8/13. After a phone call, when they tried to sell me more products, I received my shipment for INFERIOR product without VR feature from the same category on 3/13.
After few phone calls and few hours of being on hold, they agreed to exchange the lens for correct product. I shipped the lens back on 3/26. Then few more phone calls and few more hours of being on hold, they shipped so called “right product” on 4/8.
The second correct version of the product was DEFECTIVE. After another long phone conversation, they agreed to refund me the price I paid and shipping charges that I had to pay for returning the product. Product was shipped back right away and was received by the store on 3/16. I waited patiently for 14 days + another 3 days to receive refund. Off course! there was no refund. Called them again on 5/2. I was told that I should receive the refund for the complete price and shipping charges in a day or two. Today is 5/6/13. I still haven't received ANY refund.
Two months later, after several phone calls, several hours of waiting on hold, I have NO LENS or REFUND.
.
"

+ Read user comments
Rating 10/10 5/5
modified review posted Apr-30-2013

"AJrichies was a pleasant experience. Not only did the price of the product purchased the cheapest, but also shipped quick and arrived on time.

The customer care called me to confirm on the order and the address. Its nice to come across AJRichies. Now I look for all other products on this website to make purchase decisions. "

Rating 8/10 4/5
modified review posted Apr-29-2013

"I've got to say that; I had my skepticism about AJRichies, but they have great prices, and will be ordering from them in the future."

Rating 10/10 5/5
modified review posted Apr-29-2013

"The site was very easy to use. I ordered the camera I wanted for the price I wanted! I was very happy :)"

modified review This review was modified by TaylorB_30 on May 14 2013 11:21:44 AM
Rating 10/10 5/5
modified review posted Apr-29-2013

"I placed an order with AJRichies for a camera online. They immediately called me to confirm and the customer service rep I've worked with, David, has been helpful and complete. Great customer service, fast, pleasant and accurate."

Rating 10/10 5/5
modified review posted Apr-26-2013

"Over all very pleased with my online purchase. Shipping was fast packaging was great item arrived on time. No complaints at all everything went great "

Rating 10/10 5/5
modified review posted Apr-26-2013

"Very good customer service. I called with a question after placing an internet order and was given an immediate answer. I would shop with Ajrichies again."

Rating 10/10 5/5
modified review posted Apr-25-2013

"Lowest price by far for the Fuji HS30 Camera"

Rating 2/10 1/5
modified review posted Apr-24-2013

"Absolutely will NEVER use this company again. I recently purchased a camera and accessories from AJRICHIES. One accessory did not come in the shipment and another was incorrect. I was promised the camera in 3 days and it came in 7. It took SIX phone calls and TWO weeks to get the errors corrected. I was put on hole for 52 minutes at one point. I was told someone would call me back on two occasions, and no one did. Of course, I had to call them back. Worst customer service EVER. I cannot figure out how they stay in business!! "

Rating 10/10 5/5
modified review posted Apr-24-2013

"Very Happy with selection and price--also customer service."

Rating 10/10 5/5
modified review posted Apr-24-2013

"good service waiting on product to arrive"

Rating 10/10 5/5
modified review posted Apr-24-2013

"Very competitive pricing. David was super helpful. Thanks a bunch."

Rating 10/10 5/5
modified review posted Apr-24-2013

"Great Price, good customer service. Would order again."

Rating 10/10 5/5
modified review posted Apr-24-2013

"Great customer service! Great value!"

Rating 8/10 4/5
modified review posted Apr-23-2013

"good customer service for my order."

 
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