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Ratings & Trust

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Full Rating Profile
  • Airsplat.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3809 Durbin St
    • Contact: info@airsplat.com
    • Phone: 6263575700
    • Customer Support: 6263575700
    • Business Hours: 10:00AM-6:00PM Mon-Sat 10:00AM-5:00PM Sun
    • Fax: 6263575600

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

468 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Great experience, good prices and friendly service. "



Rating 10/10
5/5

"Great service, fast shipping and affordable prices "


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Verified Customer
Rating 10/10
5/5

"The MB05 magazines came quicker than I had expected and fit perfectly. Would buy again."


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Verified Customer
Rating 8/10
4/5

"Airsplat has been very satisfying, but I feel could be .better"


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Verified Customer
Rating 6/10
3/5

"i glad i got my sniper gun but i did't get my biopod because it was out of stock (which i did not say)"


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Verified Customer
Rating 2/10
1/5

"Service at Air Splat has gotten progressively worse. Before I bought from them exclusively, now they are my retailer of last resort. This last purchase is a great example of why. Their website indicated that they had a motor in stock that I needed. It was actually stronger than I needed and almost double the price. Everything else on my order shipped the item I need is on back order. GET IT TOGETHER MAN THIS IS A BUSINESS!!!"


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Verified Customer
Rating 10/10
5/5

"Airsplat is the best! They saved me 60 dollars so I got a vest and mask for 10 dollars along with my new G&G Combat Machine M4 Tan! Ps this is an amazing gun, my friends run in terror from it :P"


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Verified Customer
Rating 4/10
2/5

"I only give it a 2 star rating and not a 1 star because the products actually arrived and are decent. My biggest problem with the company was the ordering process and customer service. Initially when I ordered, i.e put in my credit card number, they totaled me a price after shipping and taxes were already added on and once I processed the order the amount they charged me was over 80$ higher than what I agreed to pay. After an immediate call the next day they resolved it by saying the shipping glitched out to free and the coupon code glitched as well, saying she would fix it and send me a new email with correct price. A week or so went by with no email and it finally arrived. Slightly damaged but not bad, and the total was still 40$ higher than it should've been. After a second call to the company with yet another promise to fix it and refund the difference I'm awaiting the refund... If they even follow through. I wouldn't reccomend buying from this company as I know i never will again!"


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Verified Customer
Rating 4/10
2/5

"Airsoft gun didn't work as expected. Had to send it back as soon as received. Maybe not Airsplats fault but still displeased. Airsoft gun had not 1 but 2 issues after trying to get it to work."


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Verified Customer
Rating 10/10
5/5

"Great gear, great prices, great quality!"


Rating 2/10
1/5

"Placed an order on 2-25-14. Notified on 2-28-14 that one of my order items would be backordered until possibly April. I called immediately and the operator assured me that I received this email in error and the item I ordered was going to be en route the following week. I waited out until 3-6-14 when I received another email notifying me that my order was still in fact on backorder and that it would in fact be until April that my order will be shipped out. I called to find out that not only was part of my order on back order that two items from my order wouldn't be able to be fulfilled. Not happy. Canceled order and ordered though another vendor and will have my product Monday. Way to waste my time for over a week. I will not order again from Airsplat."


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Verified Customer
Rating 10/10
5/5

"Excellent, would recommend!"


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Verified Customer
Rating 10/10
5/5

"Very pleased with my purchase. Looking forward to doing more business with this company!"


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Verified Customer
Rating 10/10
5/5

"I love this gun! It is confusing at first but after fumbling a bit with it it was very easy to understand. The grenade launcher does not break like most say, but it is cool and shoots bb's for extra fire power. Best thing to do is charge it over night from 10pm to 7am. At least that's what I did. I like this gun and I hope you will."


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Verified Customer
Rating 10/10
5/5

"The shipping took a while but that was my fault ordering on a week with a holiday. My products are better than I hoped they were going to be. Also I got a FREE $40 gift card!"


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