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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AirsoftGi AirsoftGi Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 21077 Commerce Pointe Dr
    • Contact: cs@airsoftgi.com
    • Phone: 1-909-869-0671
    • Customer Support: 1-909-869-0671
    • Business Hours: 09:00AM-05:30PM PST (M-F)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

799 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great product, I loved everything I got."


Rating 10/10
5/5
modified review posted

"A Google search told me that these BB's were good quality so after making a previous order with Airsoft, I came back for more.
The BBs have performed flawlessly and the shipments arrived on time, both times, so what's not to like.
"


Rating 4/10
2/5
modified review posted

"I received delivery of my AirsoftGI product yesterday. The product looks great, however; the battery and charger are not included with this shipment. What are my options? How can I resolve this issue?"


Rating 10/10
5/5
modified review posted

"Quick shipping, Cheapest price online for the ICS M1 Garand, was happy that product was tested before shipping. "


Rating 10/10
5/5
modified review posted

"Went to the Texas store as well, very helpful and friendly "


Rating 8/10
4/5
modified review posted

"Very good, timely and better than evike"


Rating 10/10
5/5
modified review posted

"I was very satisfied with the speed and the accuracy of the shipping from Airsoft GI, there was no errors in my shipment and everything was in good condition :) Good job!"


Rating 10/10
5/5
modified review posted

"You guys have great customer service when something was wrong you guys called me right away. "


Rating 10/10
5/5
modified review posted

"Overall good experience, fast shipping "


Rating 10/10
5/5
modified review posted

"the quality of the work and product were amaizing"


Rating 8/10
4/5
modified review posted

"The quality of the products I ordered is great. However Airsoft GI's limited shipping options are very frustrating. The rest of the industry is embracing the USPS flat rate option but for some reason GI hasnt. I have found that the fifteen dollar UPS shipping is actually slower than USPS. The item selection on the site could also be expanded. At least remove the items that arent available. Many items stay out of stock for months and months, just remove them and re-add them when they are available for pre-order. "


Rating 8/10
4/5
modified review posted

"Product was not flawless but will do the trick. Shipped in an acceptable manner but took a rather long time to arrive (but still within the limit)."


Rating 8/10
4/5
modified review posted

"Well the products that I ordered were very good quality but the shipping time was poor."


Rating 8/10
4/5
modified review posted

"Everything went relatively well. The only problem was the sniper I bought didn't function, but I dropped that off at the store and they are currently fixing it."


Rating 10/10
5/5
modified review posted

"Easy transaction and will definitely buy more from AirsoftGi"


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AirsoftGi is a Merchant Member! Learn more

AirsoftGi is a merchant member
AirsoftGi participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,888 merchant members.