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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AirsoftGi AirsoftGi Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 21077 Commerce Pointe Dr
    • Contact: cs@airsoftgi.com
    • Phone: 1-909-869-0671
    • Customer Support: 1-909-869-0671
    • Business Hours: 09:00AM-05:30PM PST (M-F)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 8.93/10 8.93/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

838 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great service, everything got to me on time and just how I expected as well due to the great pictures and stats. "


Rating 10/10
5/5
modified review posted

"Product turned up as advertised and was really quick to New Zealand

thanks very much
"


Rating 2/10
1/5
modified review posted

"I get the wrong item sent to me so I notify your customer service they told me to send the item back and at my own expense of course and they will sent me the new item. i will not do business with this company again"


Rating 10/10
5/5
modified review posted

"I love The product. Easy for online help. Trying to get through on the phones was awful. Other them that awsome"


Rating 10/10
5/5
modified review posted

"Dave at the Plano store was very helpful in making this transaction occur."


Rating 10/10
5/5
modified review posted

"The only reason I would not be satisfied was the shipping because it did not come for a while but that is becouse I accidentaly did not complete the ordering process"


Rating 10/10
5/5
modified review posted

"I ordered a belt and some ammo. It came here just as quick as I expected and was not damaged. Overall great experience. "


Rating 2/10
1/5
modified review posted

"I still have not received my purchase "


Rating 10/10
5/5
modified review posted

"Shopping was easy found everything I needed everything is well priced definitely will be coming back for more."


Rating 10/10
5/5
modified review posted

"Very efficient and fast shipping. They get a large order to me in one piece without any damaged products. I was very surprised. I definitely intend on buying more from them in the future and one reason why I'm so confident about that is because I know my stuff will get to me in perfect condition but also arrive fast."


Rating 10/10
5/5
modified review posted

"Everything as promised and on time ."


Rating 10/10
5/5
modified review posted

"Great products, but my helmet was considerably smaller than I expected. Barely can get my head in it. "


Rating 4/10
2/5
modified review posted

"I spoke with a a sales representative and still received the incorrect battery for my sons new airsoft rifle. They apparently don't know their product line very well and "the we will make it right" does not make it right for a disappointed young man who expected a "working" product. Very unhappy
"


Rating 10/10
5/5
modified review posted

"I haven't received the item yet, It was simple enough to purchase but with online retailers that doesn't say much. I find their website very intuitive and easy to navigate. the updates from air soft gi to my order status are also very helpful in letting me know where in the cycle my order is on their end. cant wait to get my GI Custom G4-A3 V2, too bad it's still in shipping via UPS., Thanks, Airsoft GI. you da' real mvp. "


Rating 10/10
5/5
modified review posted

"Great price, fast shipping"


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AirsoftGi is a Merchant Member! Learn more

AirsoftGi is a merchant member
AirsoftGi participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,840 merchant members.