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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AirsoftGi AirsoftGi Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 21077 Commerce Pointe Dr
    • Contact: cs@airsoftgi.com
    • Phone: 1-909-869-0671
    • Customer Support: 1-909-869-0671
    • Business Hours: 09:00AM-05:30PM PST (M-F)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 5.63/10 5.63/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,232 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-03-09

"Took 2 days more than expected to ship "


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Verified Customer
Rating 10/10
5/5
2016-03-08

My Goodness that was FAST!

"So, I ordered a bunch of patches from AirsoftGI so that I might win one of their gift cards... While I didn't win a gift card, I received my package within a week, which is very fast considerin I've had to wait for two, three, four weeks for items from other vendors! "


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Verified Customer
Rating 10/10
5/5
2016-03-03

Came quick

"All came real quick. One of the items doesn't work and they referred me to the company itself without helping me by taking care of it themselves. Compared to the megastore who went the extra mile to make me happy"


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Verified Customer
Rating 8/10
4/5
2016-03-02

Great Prices; Dull Site

"While the prices are pretty good, the site needs to be cleaner in design, kind of like AirsoftMegastore's"


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Verified Customer
Rating 10/10
5/5
2016-03-01

easy order....

"It went great, I'm very pleased with my order."


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Verified Customer
Rating 10/10
5/5
2016-02-29

Chang whatsonison

"Product came in sooner than i expected. Order was correct and items werent damaged"


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Verified Customer
Rating 10/10
5/5
2016-02-24

Great selection

"Had what I wanted at a great price. What more can you really want. "


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Verified Customer
Rating 10/10
5/5
2016-02-23

great add ons for what you

"great quality almost like real military equipment"


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Verified Customer
Rating 10/10
5/5
2016-02-23

Faster then a speeding BB

"I purchased an Echo one rifle dynamics pkm with three day shipping I received it in two the only problem I had is it didn't come with an owners manual but I'm not sure if its AirsiftGI's fault oh and this LMG was on Sal from 400 down to 259 so jazzed"

This review was modified by alec-61900 on February 23 2016 09:56:28 PM

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Verified Customer
Rating 4/10
2/5
2016-02-22

Poor packaging = bent barrel

"The magic box miracle barrel sent was bent upon opening the package. I could not even see the other end of the barrel when I looked through it! The shipping box showed compression/bending damage and there was no packing material inside to support the box or protect the barrel. This shows me that they have a severe lack of shipping knowledge and knowledge of their product. A copper alloy barrel will bend if you look at it funny unlike bronze or aluminum. Luckly, I have access to inspection equipment and metal working tools so I can avoid their rma process and having to worry about getting another bent barrel. I will be extremely hesitant from ordering from them again. Thanks airsoftgi for the headache. I'll spend my money elsewhere. "


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Verified Customer
Rating 10/10
5/5
2016-02-21

To be the best, use the best

"I ordered a kwa sr10 and I couldn't be more satisfied in this company. I've ised other websites and none of them have the customer service that airsoft gi has. Hats off to this company. (The only airsoft company I will buy from, from now on.)"


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Verified Customer
Rating 10/10
5/5
2016-02-18

very fast

"Love the quality and very fast shipping. I will continue business with you guys. Thank you"


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Verified Customer
Rating 4/10
2/5
2016-02-16

No Ship

"Ordered 2/9/16. No updates. Ups shows package ready to be picked up. No follow up. "


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Verified Customer
Rating 10/10
5/5
2016-02-12

launcher

"It was what I had expected and I very satisfied.
"


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Verified Customer
Rating 6/10
3/5
2016-02-10

Still don't have my stuff

"I have not received any part of my order. One item was on backorder. "


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AirsoftGi participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,592 merchant members.