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RatingsRating
Store InformationStore Info
Full Rating Profile
  • AirsoftGi AirsoftGi Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 21077 Commerce Pointe Dr
    • Contact: cs@airsoftgi.com
    • Phone: 1-909-869-0671
    • Customer Support: 1-909-869-0671
    • Business Hours: 09:00AM-05:30PM PST (M-F)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 5.63/10 5.63/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,218 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-02-10

Still don't have my stuff

"I have not received any part of my order. One item was on backorder. "


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Verified Customer
Rating 10/10
5/5
2016-02-07

Great service

"Ordered a rail and got some freebies thrown in for free!"


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Verified Customer
Rating 10/10
5/5
2016-02-07

Fantabulistic

"Airsoft GI was awesome. Even when I made a mistake on my order they were more then willing to help. Great people, great service, and great products. Thank "


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Verified Customer
Rating 2/10
1/5
2016-02-01

totally dissastisfied and I dont have the product

"I'm expected to rate something I have not even received yet. Don't know if it works. is broke or damaged because it hasn't arrived yet. This is just a good example of the company's inability to process or track orders. I ordered the product by signing in as a guest thru Amazon. When I tried to check the status thru AirsoftGi or Amazon there was no record. 3 or 4 days later I finally receive a tracking number to see where the product is and it will arrives in 4 days. That was 3 days ago. When checking the status today it will be delivered in 2 days. remember 3 days ago it was 4 days for delivery.; 3 + 2= 5 not 4 not matter what math you use. So it will arrive a day latter than stated and I am expected to rate it when I don't have it. Maybe AirsoftGi should make sure the customer has the product before asking for reviews and do a better job of following the delivery of their packages."


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Verified Customer
Rating 10/10
5/5
2016-01-27

Went just as expected, in a good way

"Everything I ordered came on the expected delivery day safely and everything is functioning as it should I've ordered from GI before and have come to expect this type of quality shopping expirience from them ~Nate"


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Verified Customer
Rating 10/10
5/5
2016-01-27

Satified Satify

"I am satified even though i had trouble but found it was on my end so it is my fault and i am very satified with how I was treated Thank you"


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Verified Customer
Rating 10/10
5/5
2016-01-27

Best uncle ever!!

"these made the surprise birthday gift, even more so.I love the feel and weight of these air soft. I can't stop shooting. I'm gonna run out of bb's soon."


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Verified Customer
Rating 8/10
4/5
2016-01-26

Great service, but package wait time not so much.

"Airsoft Gi has a great website and finding what I need is easy, but when I ordered my Lancer Tactical M4 I waited an entire week for an email saying that it's been shipped, but all I got was an email saying the item was out of stock.
Customer Service was willing to help and easy to talk to, and within five minutes my order was changed and so I give Airsoft Gi a B+.
"


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Verified Customer
Rating 10/10
5/5
2016-01-26

The Deliverance

"Quick shipping and good products; looking forward to doing business with them in the near future!"


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Verified Customer
Rating 10/10
5/5
2016-01-23

They delivered

"I've made many purchases from Airsoft GI and will continue to do so. Every purchase I've made has arrived either on time of early. The products are always in great condition when they arrive and if there was a problem with the package on arrival simply send it back and they'll fix for you. Airsoft GI is a great place to shop for all your airsoft needs."


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Verified Customer
Rating 10/10
5/5
2016-01-23

Awesome

"It's was awesome. I got everything I wanted an fast. Saved 80$ can't beat that.so far everything works good. Thank you airsoft gi. "


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Verified Customer
Rating 10/10
5/5
2016-01-22

"Great product and price, fast shipping, thanks
"


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Verified Customer
Rating 10/10
5/5
2016-01-20

"shipping took about a week but it came from California to Ohio so expected. it was packaged well and I am pleased with my order I I've shopped here before and like their prices."


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Verified Customer
Rating 10/10
5/5
2016-01-17

Woah

"I, a faithful costomer to internet shopping was truly amazed at this store. The shipping came in a day early, the system was easy to use, i found exactly what i was looking for quickly, and the costomer service was amazing. I am definitely ordering from here again"


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Verified Customer
Rating 6/10
3/5
2016-01-16

eh

"it was okay... it took too long to ship though. good products but long shipping..
"


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AirsoftGi is a merchant member
AirsoftGi participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,610 merchant members.