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Store InformationStore Info
Full Rating Profile
AdoramaCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.49/10 8.49/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 8.67/10 8.67/10
    Customer service: Rating 8.80/10 8.80/10
    Return/Replacement policy: Rating 8.23/10 8.23/10

What is this?

12,381 Customer Reviews

Rating 10/10
5/5
modified review posted

"the web site was easy enought to use and the order was delivered faster than stated, that is always a positive in my book."


Rating 10/10
5/5
modified review posted

"The on-line shopping left something to be desired but a phone call got me to a knowledgeable and efficient salesperson who took care of my order quickly.

A glitch with associated software has yet to be resolved - I bought an Epson V600 scanner but the Adobe Elements 11 software that came as a package deal, was not able to fully download load in my computer .. So far, Adorama, Epson or Adobe have not resolved the issue to my great dissatisfaction. Everyone seems to keep passing the buck.
"


Rating 8/10
4/5
modified review posted

"I ordered an expensive flash kit. On of the flashes did not work. Adorama's customer service was very poor in helping me to get this problem resolved. I needed the flashes for an urgent job. They said they would call me right back with an answer but they didn't

Customer service experience was poor.

UPDATE: 7/18/14
After having left this negative review, Adorama's Immediately took care of the situation. I had a replacement the next day. I am now completely satisfied, however I am a little disappointed it took a negative review to get their attention. There was a night and day difference in the quality of their customer service before I left the review and after I left the review.

In any case, since they resolved the situation to my satisfaction, I am raising the review from 1 star to 4 stars.
"


Rating 10/10
5/5
modified review posted

"Sure to order from u guys again. Txs "


Rating 10/10
5/5
modified review posted

"Lens was just as described. Excellent condition and super fast shipping. Great deal and would deal with Adorama again and again"


Rating 10/10
5/5
modified review posted

"Quick shipping, item as described, I'm a happy customer!"


Rating 10/10
5/5
modified review posted

"I've purchased several items over the past few months. All my items were in perfect condition and shipments arrived in a very timely manner. "


Rating 10/10
5/5
modified review posted

"Very satisfied from start to finish best pricing on time shipping well buy from them again"


Rating 10/10
5/5
modified review posted

"Everything is great with you guys."


Rating 10/10
5/5
modified review posted

"Order came on time and even though the box was in rough shape product was not damaged."


Rating 10/10
5/5
modified review posted

"Very happy with purchase. Good quality, accurate descriptions. Everything as advertised. Products were on my doorstep two days sooner than expected! Will definitely buy from Adorama again!!"


Rating 10/10
5/5
modified review posted

"Always great service, and always try to help with any requests made. A trusted partner."


Rating 10/10
5/5
modified review posted

"As usual, no problems
But it would be nice salespeople could switch some of the bundled items to ones of the same or lower value so that repeat customers ,like me, did not receive un-neede/ un-wanted items.
"


Rating 10/10
5/5
modified review posted

"My order arrived 3 days earlier than I expected. Very happy with my shopping experience."


Rating 10/10
5/5
modified review posted

"Great Deal on the Canon PC-100. Fast delivery."


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Adorama is a merchant member
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