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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.61/10 7.61/10
    Chance of future purchase: Rating 6.65/10 6.65/10
    Shipping & packaging: Rating 7.28/10 7.28/10
    Customer service: Rating 6.56/10 6.56/10
    Return/Replacement policy: Rating 5.60/10 5.60/10

What is this?

15,879 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-21

"Bought a refurbished Nikon D7100. The Camera arrived in just a few days, and I am very pleased with it. Really a great deal for the money."


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Verified Customer
Rating 10/10
5/5
2016-04-21

Quick and precise

"Great product at a great price"


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Verified Customer
Rating 10/10
5/5
2016-04-20

Well Packed

"Haven't used the new product (tripod) yet. It's a birthday gift and the birthday is a month off. But the product came well packaged and protected. And quickly."


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Verified Customer
Rating 10/10
5/5
2016-04-20

Awesome

"Product was advertised as open box. Item came is as nearly new, you wouldn't know it is an open box. No scratch, the shutter count is zero. I essentially have a new camera for a discounted price. Adorama is a great seller, ships the item quickly. I will do business again, I suggest you do the same."


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Verified Customer
Rating 10/10
5/5
2016-04-19

Good price, excellent service.

"Website was easy to find the items I wanted, the prices were good and the delivery was incredible quick. "


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Verified Customer
Rating 10/10
5/5
2016-04-19

Super Service

"Order was processed and delivered just as promised and the product met all my expectations. I have made several orders with Adorama and they always provide exceptional service."


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Verified Customer
Rating 6/10
3/5
2016-04-18

Good prices, quick delivery. But, delivery needs signature

"My expensive shipment came without requiring a signature. This was a commercial delivery, and in my area it is not good to just leave a box sitting outside a door. Fortunately, my UPS driver recognizes my car and came a second time at the end of his round when I was present. If I hadn't been there, he would have been required to leave the delivery outside. I've lost deliveries before, so this instance made me a bit nervous. An Adorama competitor always requests signatures, and I would suggest that practice be used for such shipments. No complaints about price or service. I've always given Adorama a 10 in that regard. "


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Verified Customer
Rating 10/10
5/5
2016-04-17

Wahoo!

"For the past three months I've searched for the Pioneer 300 photo albums at different stores. With no luck I got onto the internet, found what I wanted within minutes, ordered
the product, and received the goods within the projected time. Wahoo!
"


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Verified Customer
Rating 10/10
5/5
2016-04-17

A+ from Adorama

"I get all of my gear used then serviced via Canon Pro Service. I have purchased two camera bodies and three lenses from Adorama's used department and it is always in perfect condition. "


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Verified Customer
Rating 6/10
3/5
2016-04-16

Confusion with the order process.

"I completed an order for Nikon lens 200x500. After placing the order I received an email from you stating I left something in my shopping basket and to place the order again which I did. I received two different emails with conflicting order and tracking numbers. One of the orders was received as schedule and I assumed order was complete. Three days later I received a second lens. I don't know why and don't know what to do about the return. I have not called your Customer Service for help as this is the weekend. Please advise.
I have placed several orders in the past and all were handled very well with no issues.
"


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Verified Customer
Rating 10/10
5/5
2016-04-15

nice!!!!! love my new guitar

"always my pleasure to do business with adorama really fast shiiping and great deals all the time"


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Verified Customer
Rating 10/10
5/5
2016-04-15

Fast delivery of a fast lens :)

"The lens was on sale, it was easy to order it, and it arrived quickly. Who could ask for anything more?"


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Verified Customer
Rating 10/10
5/5
2016-04-14

Very Impressed

"I'm a first time customer with Adorama and could not be more impressed. Items are easily researched and found on the site and ordering was almost too easy. My order arrived within 48 hours and was packaged so nicely, I had no worry of damaged product. Everything ordered is as described with no issues. One portion of my order is on backorder (noted when I ordered), but so glad they did not hold my other items until the backorder was received. One note of advice, please be sure to see if your item requires signature so that you don't have to schedule re-delivery through UPS; no one want to wait even an extra hour for our awesome equipment :-) "


Rating 10/10
5/5
2016-04-14

Wow Amazing

"I called for info regarding the new DJI Phantom 4 bundle which saved me $87.00 and the extended warranty for such a good cost. Few minutes later had my order placed because the customer service was superb!!!... I haveshopped all over the place and never seen such quality. The rep Meyer Bloomberg made sure I had the best price an every thing I wanted. It was a big investment and he made sure I had the right package. "

This review was modified by ILoveNY on April 14 2016 01:20:41 PM

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Verified Customer
Rating 10/10
5/5
2016-04-14

Happy Customers!

"This purchase was one of many I have made from Adorama. It was a purchase for my daughter, her first DSLR. She is very happy with it and is enjoying learning to use her new camera and all the items included in the kit."


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