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Full Rating Profile
AdoramaCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.42/10 7.42/10
    Chance of future purchase: Rating 6.98/10 6.98/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 6.41/10 6.41/10
    Return/Replacement policy: Rating 6.13/10 6.13/10

What is this?

13,323 Customer Reviews

Rating 10/10
5/5
modified review posted

"My shipment came as listed and arrived quickly. I'm very satisfied with my purchase."


Rating 10/10
5/5
modified review posted

"I received my computer on time, packaged well."


Rating 10/10
5/5
modified review posted

"Got here fast! Good price, too."


Rating 2/10
1/5
modified review posted

"I will never buy another item from Adorama its been a week from hell trying to resolve my problem everytime I talked to another customer service specialist the more they screwed the order up. This started as a Lens Kit purchase it included the lens a lens case a lens filter and 3 year warranty Adorama charged my bankcard for the purchase and never notified me until the next day any details of purchase. The filter was on backorder they had already shipped the lens and the backordered filter was not available until first week of Dec. they never offered me a alternate filter, after 3 emails and 3 phone calls they gave me a choice of 3 filters to take the place of the backordered filter I emailed them my choice filter and they emailed me back that it would be shipped upon looking at the invoice I noticed they charged my bank card $96.00 for the filter. So here I go again on the phone for 40 minutes with yet another specialist they said I could not have the filter I chose because it cost more than the backordered item, but I could purchase this filter for 50% off, the backordered item sales for $82.00 and they are the ones who offered me the $96.00 filter this place is a bad joke, total rip off, they then offered me a filter that retails for $77.00 out of total frustration I accepted, the Lens Kit I purchased included free expedited shipping they are shipping my replacement filter USPS I wont have it until 11/24 2014 this nightmare started on 11/13/2014 todays date is 11/20/2014 and I still have the $96.00 charge on my card. This place is run by MORONS from now on B+H gets my business! "


Rating 2/10
1/5
modified review posted

"I realized this item didn't come with something I thought was included, so I emailed to ask them if was returnable (should I have trouble finding what I needed). Without asking me to confirm, the customer service agent contacted UPS and had the shipment reversed in mid-delivery. I live on a small island and it is hard to get certain things here. By the time I realized what had happened (got an email from Adorama telling me the shipment had been sent back) I contacted them immediately and tried to have the item delivered as I was expecting it on Friday afternoon and I needed it by Saturday. They could not reverse the shipment reversal, and even though it flew 2000 miles across the ocean and landed on my island 10 minutes away from my house, I could not get this item. Very disappointed."


Rating 10/10
5/5
modified review posted

"Shipping was as fast as I could have expected. I got the free shipping. Ordered the APC Battery Back-up on a Monday and it arrived Wednesday. Product was well packed with bubble plastic to keep it safe."


Rating 10/10
5/5
modified review posted

"I was able to order a large quanity at a reasonable price and the order was shipped and delivered promptly. I will definetely keep Adorama in mind for future purchases. "


Rating 10/10
5/5
modified review posted

"On line shopping at Adorama is quick and efficient. Everything you want from an on line store."


Rating 10/10
5/5
modified review posted

"Great price, on time and exactly as described. "


Rating 10/10
5/5
modified review posted

"Great deal and prompt delivery!
Thank you!
"


Rating 10/10
5/5
modified review posted

"This is a company that you can absolutely trust!! They also have the fastest shipping I have ever seen!
"


Rating 4/10
2/5
modified review posted

"It was good, but not great. Other sites are selling brand new camera same model for $508 and free shipping and return."


Rating 10/10
5/5
modified review posted

"This was my first buying in Adorama and I am completely satisfied. I am pretty sure that this purchase is not going to be my last one. The shipping was fast and I got everything in excellent conditions. 5 by 5 stars."


Rating 10/10
5/5
modified review posted

"outstanding service. all items as described. perfectly packed.
delivered on time.
"


Rating 10/10
5/5
modified review posted

"Super fast, impressed!!!!"


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