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Stores > Adorama
  • Adorama Adorama Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10011
    •  
    • BUSINESS HOURS
      Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
      GENERAL PHONE
      212-741-0401
      FAX
      212-463-7223
    • SUPPORT EMAIL
      service@adorama.com
      SUPPORT PHONE
      800 8150702

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 6.49/10 6.49/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 6.41/10 6.41/10
Voice your opinion! Review Adorama by clicking a star below.
Rating 2/10
1/5
2017-04-14

Terrible communication

"I ordered an item and was never told it was backordered. After a week went by, I checked to see why I hadn't received it yet and found it was on backorder. I decided to let it go another week and still nothing and no communication from them at all."


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Verified Customer
Rating 10/10
5/5
2017-04-14

time shippoing perfect product excellent

"Excellent service and product"


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Verified Customer
Rating 10/10
5/5
2017-04-13

Efficient service

"I bought a new digital camera from Adorama and my payment was held (by the credit card company). Once that was cleared up a three minute call to Adorama's support line was all I needed to get it processed and shipped out the same day! I'm very impressed by the way they handled the situation.

I also love the value they include with the free accessories bundles. Not having to pick out (and pay for!) additional necessities is great.

Overall I'm very impressed with Adorama, I'll definitely be back as my photography needs expand!
"


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Verified Customer
Rating 10/10
5/5
2017-04-13

A+

"Fast shipping! Will buy again."


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Verified Customer
Rating 4/10
2/5
2017-04-12

Return policy

"I bought a Canon lens from Adorama. It did not come with a lens hood. There was the message below the lens description that people that bought the lens also bought a particular lens hood. I bought it--unfortunately it did not fit the lens that I had just bought. I looked at the return policy and I had to pay return shipping even though there was a totally misleading description of the lens hood."


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Verified Customer
Rating 10/10
5/5
2017-04-11

Fantastic Service

"Ordered Mac Book Pro late 2016, good price, good website experience, accepted Paypal, arrived onetime in perfect condition. I am very happy with Adorama!"


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Verified Customer
Rating 10/10
5/5
2017-04-11

Excellent service from Adorama

"Order delivered on time, items as described, excellent transaction. "


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Verified Customer
Rating 10/10
5/5
2017-04-05

great service

"I ordered a product and it was delivered in a timely manner."


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Verified Customer
Rating 10/10
5/5
2017-04-04

My First Choice for Photo Equipment

"Adorama ships quickly and the shopping experience is trouble free. Very competitive prices, no sales tax for non New York buyers, and they seem to have all things pertaining to photography. No reason to shop anywhere else.

Rob M.
"


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Verified Customer
Rating 10/10
5/5
2017-04-04

The Adorama Flashpoint R2 lighting system is a technological marvel

"Adorama stock the product, know the product and deliver it on time.



"


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Verified Customer
Rating 10/10
5/5
2017-04-04

Nice

"Great, all fine, thank you"


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Verified Customer
Rating 10/10
5/5
2017-04-03

Great seller

"They deliver the right camera."


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Verified Customer
Rating 10/10
5/5
2017-04-01

Great Value, Great Service! A perfect buying experience!

"I was looking to buy the new Canon EOS Rebel T6 camera when mysteriously an Adorama coupon appeared in my inbox offering a deal I simply could not turn down. I was looking for a catch, and half expecting that the coupon would not work on checkout, but I placed my order without issue. Three days later the camera arrived at my South Florida doorstep from New Jersey. I love the camera and could not imagine getting better service than that. Thank you, Adorama."


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Verified Customer
Rating 10/10
5/5
2017-03-31

happy customer

"love my new Bose CD radio. Came quickly and carefully packaged."


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Verified Customer
Rating 10/10
5/5
2017-03-30

lowest price for the model ordered

"came exactly as ordered. Thanks. "


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