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RatingsRating
Store InformationStore Info
Full Rating Profile
AdoramaCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.22/10 7.22/10
    Chance of future purchase: Rating 6.51/10 6.51/10
    Shipping & packaging: Rating 6.44/10 6.44/10
    Customer service: Rating 5.90/10 5.90/10
    Return/Replacement policy: Rating 5.43/10 5.43/10

What is this?

13,684 Customer Reviews

Rating 10/10
5/5
modified review posted

"Our shopping experience went well. We are very pleased with the computer. Thank you"


Rating 10/10
5/5
modified review posted

"Best buy I ever made. Searched for 2 years to find a discontinued model olympus1030 sw. Purchased from adore a at literally $200 less than a used ok condition unit. The camera arrived in like new condition. Excellent customer service and price. Super fast shipping. Would highly recommend this store and will shop here again. Thank you!"


Rating 10/10
5/5
modified review posted

"My delivery was fast and the service I received from the Adorama staff was excellent. I'm a total camera newbie and they spoke my language! "


Rating 4/10
2/5
modified review posted

"Adorama lists on their website a big banner that says "same day shipping until 8pm." This was not the case for me. I ordered my item at 4pm Friday, and did not ship until Monday. It arrived on Thursday.

When I do a google search, the results for the website says "Adorama.com - Same Day Shipping by 8PM" In my case, this was false advertising.

After I ordered my product, 2 weeks later the banner on the website was tweaked to say "most items shipped by 8pm"

In a world where shipping is king... Where I can order a product on amazon and get it 2 days later for free, shipping speed makes up over 1/2 of my happiness with the order. The added items (memory card, case, etc...) don't matter. I have already bought what I need. What I depend upon is reliable shipping because I'm making plans to go use the professional camera immediately after I receive it.

I will note that the rest of the order was good. The camera works well and I've been enjoying it. I'm currently unsure if I will order from them again though, simply because I have no idea when things will get to me - even with "free expedited shipping." I have bought from them before, and even then things were slow. I believed this instance would be different.
"


Rating 10/10
5/5
modified review posted

"on time well Package great condition"


Rating 10/10
5/5
modified review posted

"As expected thank you! They really were helpful when I called to sort out payment issues"


Rating 10/10
5/5
modified review posted

"I was very happy with my Adorama purchase! The order was filled perfectly, arrived quickly, and pleased me greatly."


Rating 10/10
5/5
modified review posted

"I've been very happy with Adorama over the years and it's the main reason I shop with them first. Both prices and service have been great."


Rating 10/10
5/5
modified review posted

"Great Price and fast service"


Rating 10/10
5/5
modified review posted

"I haven't opened the box yet...will wait until our travels are over...but I was very impressed with how fast it arrived!"


Rating 10/10
5/5
modified review posted

"Very fast shipping and great packaging along with easy checkout process."


Rating 10/10
5/5
modified review posted

"Great information and advice from staff....received order timely. Compared with two other major retailers and decided on Adorama...hopefully, gift receiver will be pleased as well...."


Rating 10/10
5/5
modified review posted

"There are many years I buy at Adorama and it's always the same, Adora is great! Every time I needed help with anything they were ready to help me. At the last time, they exceeded my expectations being very solicitous and attentive with an specific episode that occurred only because I live in Brazil. I always recomend Adorama to all of my friends and I feel very happy and secure doing it! Thanks Adorama for being more than a camera store for me!"


Rating 4/10
2/5
modified review posted

"Just as a placeholder until my refund is processed. I had two issues with this order and its pricing. Adorama messed up the total price for a d810 and 24-70 2.8 ringing the total up 300$ from what it was supposed to be. This issue was resolved quickly. However, I am now complaining about the price of the D810 which is also 300$ lower than what I bought it for. The customer rep was extremely shady on my refund and introduced a new "approval process" that my previous complaint did not have to go through. This is my money and I shouldn't have to go through made-up processes in order to get it back."


Rating 10/10
5/5
modified review posted

"It was quick shipment and delivery after i order the product. it was awesome!"


Adorama is a Merchant Member! Learn more

Adorama is a merchant member
Adorama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,920 merchant members.