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Full Rating Profile
Adorama Coupons
  • Rating 9.63/10 11,856 reviews

    9.63 / 100
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    Adorama is a merchant member
    Adorama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Adorama contact information

    • Address: 42 West 18th St.
    • Contact: service@adorama.com
    • Phone: 212-741-0401
    • Customer Support: 800 8150702
    • Business Hours: 9:00am - 6:00pm Mon-Thur
    • Fax: 212-463-7223

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.62/10 8.62/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: Rating 8.84/10 8.84/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 8.67/10 8.67/10

All 12,145 Customer Reviews

Rating 10/10
5/5
modified review posted

"Adorama delivered on this last purchase, they sent me a camera that not only looked like new, but shot pictures as if it came out of the box for the first time. I am extremely happy with my purchase and will continue to buy from Adorama. I recommend that if you are in the market for a DSLR camera or another camera product to checkout Adorama's used inventory and choose from many excellent options. Their grading scale is very fair."




Rating 10/10
5/5
modified review posted

"After shopping numerous www sellers for our new Olympus OMD E-M1 camera with ED 12-40 mm Pro lens, we selected Adorama for our on line purchase. Ordering was simple and fast. Products were competitively priced, packaged securely and delivered timely.
The overall shopping experience was excellent. I would not hesitate to recommend Adorama to friends and others looking to buy from an on line seller
"


Rating 10/10
5/5
modified review posted

"Quick delivery. Pleasant to deal with."


Rating 10/10
5/5
modified review posted

"Excellent chat service and very rapid delivery as always. Love this place."


Rating 10/10
5/5
modified review posted

"Rapido, fácil, excelente servicio al cliente"


Rating 10/10
5/5
modified review posted

"The purchase of my Nikon lens and accessories was most positive. The refurbished lens came with a lens hood and storage bag that I did not expect. A pleasant surprise. Adorama: great selection, good prices and super support for the photo enthusiast!"


Rating 10/10
5/5
modified review posted

"Adorama is a great place to get photography equipment. Helpful and knowledgable... especially Meyer and Red, the two men I worked with.
PT
"


Rating 8/10
4/5
modified review posted

"The usefullness of the web page es ver y restricted. It dos not allow to select orders forma pickup At the store. And it took three days to validate a crédito card"


Rating 10/10
5/5
modified review posted

"I order a lot of items from Adorama. They ship quickly. I have never had a problem with them."


Rating 10/10
5/5
modified review posted

"Adorama has provided rapid response to any problem, and very quick shipping of the products ordered from them, They are the best photo/electric products company, and I always use their service."


Rating 10/10
5/5
modified review posted

"Happy with everything except the camera case that came with the camera (free). It is too small and there is no way the camera will fit into it. The camera was a Canon G1X and the case was a Lowepro Rezo 50"


Rating 10/10
5/5
modified review posted

"THE DELIVERING WAS TOO FAST I DIDNT EXPECTED SO SOON, THANKS

THIS IS MY SECOND PRODUCT I BUY TO YOU, THE FIRST WAS A NIKON CAMERA.
"


OAKside's Avatar
Internets, USA
Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"I am incredibly happy with this Adorama purchase. I ordered a 40" HDTV at an very fair price. It shipped (for free, despite size and weight) within 1-2 days via UPS Ground, and arrived in another 4-5 days, safely and undamaged, thanks in part to custom, strong additional bracing around all edges, and luckily some careful handling by UPS I assume. Couldn't be happier. I highly recommend Adorama, and hope to shop here again soon. Thank you."


Rating 4/10
2/5
modified review posted

"Ordered the wrong sized paper, accidentally, the charge to mail it back cost $20.00 on a $40.00 item, and wasn't sure if the store would also tack on the initial shipping cost. It was free to send to me, but the return policy said on a free shipping item they would deduct the initial cost of shipping from the refund. Kept the paper and will cut it into smaller sections since almost all of the cost would be eaten in an exchange or refund. Good place to buy if you want to keep all of your items."

modified review Rep reply posted Apr-10-2014

adorama, Adorama rep has responded

“Thank you for your order and feedback. Had you returned the wrong paper you ordered for exchange we would have not charged you for shipping a new order out to you.

Sincerely,

Jerry Greenbaum
Adorama, Inc.”


Rating 10/10
5/5
modified review posted

"Website is easy to navigate and search. Pricing and bundles are good. The only confusing thing is to sort through all the bundles. Some bundles contain many items. They do not all show on 1 screen. Hard to compare the bundles. Also, in some cases, the price of the camera alone (Powershot G16) is the same as the bundle for that camera. Makes me wonder what am I missing."