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"Ordered LG phone case on Wed Jan 10, 2007 evening. Shipped with USPS 1st class mail on Jan 12, 2007. Received on Jan 17 morning, but it was not the same as the picture shown on the website. It had similar features with that advertised on the website, but definitely not the same. Either the wrong pictures were posted on the website, or it was out-of-stock, and a substitute was sent to me. I also checked on other websites for the substitute, and it was sold around the similar price range. So, I didn't feel it was a bait-and-switch. I didn't return it -- I'm keeping it. Overall, I'm slightly disappointed, but not unhappy -- the substitute is OK. "
"Their website doesn't say whether or not an item is in stock, but I called them to check and was able to talk to someone immediately. No problems with the ordering process and I received the item in a reasonable amount of time."
"They delayed my order for a few days and it took me contacting them threw there live chat function to find out. After talking with a rep they gave me a 4 dollar rebate and my order arrived a few days later. Very nice to work with."
"I ordered a car charger for my cell phone from AccessoryGeeks.com on August 11th for $10.99. Received the product quickly, but upon trying to use it realized that it was faulty and didn't work. I checked my invoice and their website and realized I needed to request an RMA# to return the product, (at that time I merely wanted an exchange.) After submitting my request and waiting a week I still hadn't received a response so I sent in another request. Again, no response so I t ried a t hird time the following week, with no response. I sent an email directly to their so-called customer service department with no response. I've called twice, once being put on hold so long I finally gave up and the second being told someone would call me back with an RMA#, but again, received no call. At this point all I want is my $10.99 back and they can have their shotty product back. Very frustrating process and I'd certainly never do business with them again."
" I read many negative comments regarding AccessoryGeeks.com before placing my order with them, and was extremely worried that I might get burnt. However, the pricing was excellent, and I was unable to find the cellphone case I was looking for somewhere else at the same price. I therefore went ahead and bought it, choosing the free shipping at check-out. I got two emails within 3 hours one stating that the order was placed, the other one saying that it had already shipped. Within two days I got the case, and it is excellent. My whole experience with AccessoryGeeks.com has been AMAZING, and I will buy from them again in the future. I cannot believe I got the packet in two days without paying a penny for shipping. WAW!"
"On May 16, 2006, I ordered a Jabra c250 hands free that is advertised for $14.99, and a hands free converter for samsung SGH model phones. The next day, I received an e-mail informing me that the items had been shipped. On May 19th. I received the converter, but not the hands free. On May 23rd(one week later), I contacted AccessoryGeeks and was told that both items had shipped on the same day and that the postal service was at fault. On May 25th, I was told that the item was actually on back-order when I placed my order, but the item was now in stock and had shipped two days prior to me calling. On May 30th (five days later), I still had not received the product, so I called to cancel the order for the hands free. I talked to Mke, who assured me that he would pass my request to cancel, on the their accouting dept. I asked to speak to someone from the accouting dept., and was denied. I contacted AccessoryGeeks again on May 31st(next day), and there is no record of my request to cancel the order, nor have I received the remainder of my order. I will have my credit card provider to dispute the charges. I will never do business with AccessoryGeeks again!"
"I ordered my items that were in stock on 4/08/06. Received an email that the items were shipped on 04/10/06. Still have not received the items. Post Office says they do not have the item. The company contacted by email said it was shipped out. Contacted by phone and had a very long wait for customer service. Finally, got a lady who then told me she would need to contact shipping manager and had another long wait of nothing. Called back again and explained my frustration with their service and got the same routine would have to talk to shipping manager. She finally told me they would ship out the items again. Have yet to receive notice they have ship the order out. This has been the most difficult company I have dealt with online. It is easier to get through on Dell or Mircosoft technical support on their peak hours than it is this company."
"Wow...and not in a good way. I also do a lot of online shopping, and this is a first for me. On 1/6/06, I ordered a holster for my XV6700 PDAphone. On 1/9/06, my credit card was charged. After not receiving any shipping confirmation, and no returns to my e-mails, I called. They told me that it was on backorder, even though it said "Shipping within 24 hours" and still says that to this day. It is now 1/13/06, and I have cancelled my order. They better return my money.
EDIT: Oddly enough, after being told that my product was on backorder, and having cancelled my order, the product arrived today(1/19/06) via what was supposed to be USPS Priority. Still won't shop here again, they're obviously pretty incompetant. I think I just lucked out."
This review was modified by ckeegan on January 19 2006 11:11:49 AM
"Worst experience ever with an online retailer. I ordered and was charged for a cell phone battery over a month ago, and still haven't got it. They don't answer my e-mails, I have called customer service several times and they say they will get it right out to me. I did receive a defective cell phone case that I ordered on the same day as the battery, (but it covered some of the buttons on the side of my phone, and didn't have a hole for the speaker on the back). I sent the phone cover back over 2 weeks ago and have not had my account credited for this yet. So, as of today I have been charged for a battery and a case, and have nothing to show for it except for a bad attitude and a bunch of frustration."
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![Share](javascript:share_rating({"review_body":"Their website doesn\u0027t say whether or not an item is in stock, but I called them to check and was able to talk to someone immediately. No problems with the ordering process and I received the item in a reasonable amount of time.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/294815#comment294815","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"jdpurcell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They delayed my order for a few days and it took me contacting them threw there live chat function to find out. After talking with a rep they gave me a 4 dollar rebate and my order arrived a few days later. Very nice to work with.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/276282#comment276282","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"wyddojo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a car charger for my cell phone from AccessoryGeeks.com on August 11th for $10.99. Received the product quickly, but upon trying to use it realized that it was faulty and didn\u0027t work. I checked my invoice and their website and realized I needed to request an RMA# to return the product, (at that time I merely wanted an exchange.) After submitting my request and waiting a week I still hadn\u0027t received a response so I sent in another request. Again, no response so I t ried a t hird time the following week, with no response. I sent an email directly to their so-called customer service department with no response. I\u0027ve called twice, once being put on hold so long I finally gave up and the second being told someone would call me back with an RMA#, but again, received no call. At this point all I want is my $10.99 back and they can have their shotty product back. Very frustrating process and I\u0027d certainly never do business with them again.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/275942#comment275942","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"rockstarr89","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I read many negative comments regarding AccessoryGeeks.com before placing my order with them, and was extremely worried that I might get burnt. However, the pricing was excellent, and I was unable to find the cellphone case I was looking for somewhere else at the same price. I therefore went ahead and bought it, choosing the free shipping at check-out. I got two emails within 3 hours one stating that the order was placed, the other one saying that it had already shipped. Within two days I got the case, and it is excellent. My whole experience with AccessoryGeeks.com has been AMAZING, and I will buy from them again in the future. I cannot believe I got the packet in two days without paying a penny for shipping. WAW!","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/268202#comment268202","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"CarmenB","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"On May 16, 2006, I ordered a Jabra c250 hands free that is advertised for $14.99, and a hands free converter for samsung SGH model phones. The next day, I received an e-mail informing me that the items had been shipped. On May 19th. I received the converter, but not the hands free. On May 23rd(one week later), I contacted AccessoryGeeks and was told that both items had shipped on the same day and that the postal service was at fault. On May 25th, I was told that the item was actually on back-order when I placed my order, but the item was now in stock and had shipped two days prior to me calling. On May 30th (five days later), I still had not received the product, so I called to cancel the order for the hands free. I talked to Mke, who assured me that he would pass my request to cancel, on the their accouting dept. I asked to speak to someone from the accouting dept., and was denied. <br>I contacted AccessoryGeeks again on May 31st(next day), and there is no record of my request to cancel the order, nor have I received the remainder of my order. I will have my credit card provider to dispute the charges. I will never do business with AccessoryGeeks again!","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/261258#comment261258","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"russwa","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered my items that were in stock on 4\/08\/06. Received an email that the items were shipped on 04\/10\/06. Still have not received the items. Post Office says they do not have the item. The company contacted by email said it was shipped out. Contacted by phone and had a very long wait for customer service. Finally, got a lady who then told me she would need to contact shipping manager and had another long wait of nothing. Called back again and explained my frustration with their service and got the same routine would have to talk to shipping manager. She finally told me they would ship out the items again. Have yet to receive notice they have ship the order out. This has been the most difficult company I have dealt with online. It is easier to get through on Dell or Mircosoft technical support on their peak hours than it is this company.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/255774#comment255774","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"dpotter","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ACCESSORYGEEKS.COM IS THE BEST!! EVERYTHING WAS IN STOCK AND I GOT IT IN 2 DAYS!!!! WONDERFUL SERVICE!! CUSTOMER SERVICE IS SO NICE!!","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/250973#comment250973","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"gchong51386","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wow...and not in a good way. I also do a lot of online shopping, and this is a first for me. On 1\/6\/06, I ordered a holster for my XV6700 PDAphone. On 1\/9\/06, my credit card was charged. After not receiving any shipping confirmation, and no returns to my e-mails, I called. They told me that it was on backorder, even though it said \u0022Shipping within 24 hours\u0022 and still says that to this day. It is now 1\/13\/06, and I have cancelled my order. They better return my money.<br><br>EDIT: Oddly enough, after being told that my product was on backorder, and having cancelled my order, the product arrived today(1\/19\/06) via what was supposed to be USPS Priority. Still won\u0027t shop here again, they\u0027re obviously pretty incompetant. I think I just lucked out.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/239776#comment239776","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"ckeegan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Worst experience ever with an online retailer. I ordered and was charged for a cell phone battery over a month ago, and still haven\u0027t got it. They don\u0027t answer my e-mails, I have called customer service several times and they say they will get it right out to me. I did receive a defective cell phone case that I ordered on the same day as the battery, (but it covered some of the buttons on the side of my phone, and didn\u0027t have a hole for the speaker on the back). I sent the phone cover back over 2 weeks ago and have not had my account credited for this yet. So, as of today I have been charged for a battery and a case, and have nothing to show for it except for a bad attitude and a bunch of frustration.","link":"http:\/\/www.resellerratings.com\/store\/AccessoryGeeks\/comment\/235378#comment235378","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/AccessoryGeeks.jpg","store_name":"AccessoryGeeks","username":"shwagg","rating":"1"}, "single");){kind=link}
"Ordered LG phone case on Wed Jan 10, 2007 evening. Shipped with USPS 1st class mail on Jan 12, 2007. Received on Jan 17 morning, but it was not the same as the picture shown on the website. It had similar features with that advertised on the website, but definitely not the same. Either the wrong pictures were posted on the website, or it was out-of-stock, and a substitute was sent to me. I also checked on other websites for the substitute, and it was sold around the similar price range. So, I didn't feel it was a bait-and-switch. I didn't return it -- I'm keeping it. Overall, I'm slightly disappointed, but not unhappy -- the substitute is OK.
"