
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
3,490 reviews
"I bought a Sekonic light meter from this company. The meter had some problem within the 30 days of purchase.
I contacted their customer service department but the rep who handled my call was not helpful. Then I sent an email to this company. Supprisingly, the second day, their customer service manager, Jason, called me and appologized to me. He also explained their policy to me and offered a solution.
His effort changed my opinion of this company. I think this company indeed care of its customers. I'd like to shop from them again.
My order number is B1757539."