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228 reviews 
posted May-09-2012 “I have reviewed and have investigated your claim regarding this review.
First regarding a letter sent to the Vice President.
During the months of December- February the Vice President is away on business trips.
If you would have sent a certified letter it would have been addressed by his assistant.
Now regarding the television you yourself had posted that you ordered the television in December and received Mid December.
You also quoted that you had inspected the unit when the trucking company delivered it and it was signed for.
We at Abe's do have a policy where I would say is more than any other company has.
We instruct the trucking company to open and let you inspect the unit, and if there is a problem we do take it back .
Plus we along with the trucking company do give you 7 days from when the delivery is made to make sure it is in working order, not 30 days.
I do apologize but we do manufacture the unit we just sell it for them.
If we were the manufacturer I am sure they would have taken it back but as it stands we can not.
If you would like to speak with the V.P. he is in Monday-Thursday 9:00am-7;30pm
I am not sure what he can do but feel free to contact him at the following.
1800-227-0400 ext 203 or by email davidv@abesofmaine.com”
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This review was modified by 
This review was modified by 
posted May-02-2012 
![Share](javascript:share_rating({"review_body":"I purchased a TV AND 3 yr Warranty. Abes is advertised as a BUY-SAFE Store. <br>Upon receiving my Item, with a slight delay, I received not only an apology for inconvenience,but a Free gift as well.<br>I\u0027ve certainly concluded that with the assistance of Jason Scott<br>their Customer manager, I will be shopping again at Abes, and recommending Abes of main and Buy safe as reliable and courteous!.... Lana of Ohio <br>","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1513395#comment1513395","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"Lana4365","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Last December I bought a 64\u201d Samsung 3D HDTV from Abe\u2019s (order #BA6317), to be delivered to our home in California. The TV was delivered in mid-December. We carefully visually inspected it and no damage was detected. The TV was too big to install on the wall ourselves. Due to the Holidays, we couldn\u2019t schedule a professional installer until 11th of January. That is when power was first put on the TV and the unseen cracks in the TV screen were discovered (visible only when the installation tech shined a very bright light on the screen at an angle). Telephone calls to Abe\u0027s resulted in me being told that I didn\u0027t discover the damage in a timely way and that they couldn\u0027t\/wouldn\u0027t help me. I sent emails begging for some relief; and never received a single response. I contacted Samsung to seek relief and sent photographs of the damage. They replied that the damage appeared to be shipping or warehouse damage and that their warranty doesn\u0027t cover that. In February, I sent a registered mail package to Mr. Mosseri (Vice-President) with a long and detailed description of all I had done to try to obtain some relief (including photos); and begged for a reply, even if only a negative one. Again, no response; they\u0027re totally ignoring me. I can totally and honestly assure you that no damage to the TV could have occurred after TV delivery to our home by the delivery truck. That I can absolutely guarantee you!!! I recently had to dispose of it as \u0022hazardous waste\u0022!!!","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1511715#comment1511715","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"robyn55","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have just recently ordered the new HDR-PJ580 32GB HD Camcorder. Abe\u0027s of Maine price was $100 less than everyone else and was highly recommended from the Consumer Reports website I just joined to make sure I chose the right camera for me. Although I have not received the camera yet, I wanted you to know that Jason Scott in customer service was absolutely instrumental as to why chose to shop with Abe\u0027s of Maine. Not only was he a very good problem solver (my payment at first did not go through my bank...due to possible fraud alert...something my bank does a lot to protect us), he made sure my camera arrived in time for me to video my mom\u0027s 80th birthday celebration. BRAVO to Jason and thank you Abe\u0027s of Maine for offering such a great camera at a price I could not refuse. I will make sure to ask for Jason for all my purchases in the future! Only thing I would like to share in a slight negative note is I don\u0027t care for the \u0022verbal confirmation\u0022 of a purchase Abe\u0027s is requiring prior to shipping your order. I felt as if it was meant only to try and sell me other products. This was in Sam\u0027s department, although he was very respectful and nice it was hard for him to accept the words NO THANK YOU and therefore was kind of stressful! I will get back with you to let you know how shipping was and the camera itself when I receive it --- due in tomorrow! So excited!","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1508952#comment1508952","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"AZazo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They had a great price for the SD card I wanted to get, and the service was great!","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1508523#comment1508523","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"josh.egan145","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Steve G. was a big help in making a decision and helping with checking out.","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1506603#comment1506603","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"flukeyou","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a Canon EF 24-105mm f\/4 IS USM Lens for a great price. Very fast shipping!!! Jacob from Customer Service was very nice and helpful. Overall great transaction","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1506599#comment1506599","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"dc82","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This was my third purchase of accessories for the digital camera I purchased in 2006. The service has always been very7 good. Roy Rivers was especially helpful.","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1505571#comment1505571","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"JohnGarrett","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently ordered a laptop from Abes\u0027s of Maine, online. Mr. Roy Rivers contacted me by phone and made some recommendations for my system. I was thrilled to have someone from the company go out of their way to help me out. That kind of customer service is extremely rare in this day and age. Abe\u0027s had the best price and the shipping was FAST. Because of the personal service I got from Roy, I will definitely make future purchases from Abe\u0027s, and recommend Abe\u0027s to everyone I know.","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1503019#comment1503019","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"NVfuzz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Steve G. was helpful with my order for a Panasonic camera for Christmas. Another vendor with a lower price had canceled my order at the last minute so I was glad to find someone to talk to directly that could confirm stock and expedite shipping.<br><br>The price on the camera was good, but the price of the memory cards was over twice the price from others -- but represented as \u0022better quality\u0022. I don\u0027t really think there is any difference.<br><br>Do your research on ALL the products you want to buy so you don\u0027t end up getting talked in to adding something at an inflated price.","link":"http:\/\/www.resellerratings.com\/store\/Abe_s_of_Maine\/comment\/1501795#comment1501795","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Abe_s_of_Maine.jpg","store_name":"Abe\u0027s of Maine","username":"Rodger.W.Smith","rating":"4"}, "single");){kind=link}
"I had some hiccups during the order process, but they stuck with me and they worked everything out. "