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Stores > Abe of Maine

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Abe of Maine Abe of Maine Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
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    • Phone: n/a
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    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.31/10 9.31/10
    Chance of future purchase: Rating 8.68/10 8.68/10
    Shipping & packaging: Rating 9.23/10 9.23/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

4,100 Customer Reviews

Rating 10/10
5/5
2015-05-13

"Great and fast service. The products sold are excellent quality. I am very satisfied with Customer Service helps on the various matters. Recommending it to everyone."


Rating 10/10
5/5
2015-05-13

"its great to feel that you are speaking to humans when you make a purchase i received confirmation so fast and within the next week got my order cant wait to make more purchases from you guys ... thanks Sally"


Rating 10/10
5/5
2015-05-12

"Great service, i would recommend to all to use this site got my product on time.
"


Rating 8/10
4/5
2015-05-08

"I ordered a lens on abesofmaine and received quick confirmation and information over the phone. Also the lowest price I could find online. "


Rating 10/10
5/5
2015-05-07

"Wonderful deals and the site was easy enough to navigate. They called me to ask me if I knew about the return policy for tvs. I found that excellent service. I did buy the Samsung 85 inch I love the TV. Kudos to Jason for his customer service skills and his way with the trucking company. "


Rating 10/10
5/5
2015-05-07

"Bought a 65 in TV from abesofmaine.com was the easiest and most convenient way to buy. Spoke to the order department I think his name was Mike very knowledgeable and professional thanks guys keep up the good work. "


Rating 4/10
2/5
2015-05-07

"I'll give them 1.5 stars. As others have mentioned, it was typical bait and switch. Roy DID give me the lens I ordered at the price I ordered it, but not before the "you ordered the import lens, do you want the USA version for only $40 more?" The box had new bar code stickers over obviously older ones, so I HOPE I actually have what I ordered and paid for. Lens appears to be in good shape, so I guess we'll see."


Rating 10/10
5/5
2015-05-06

"This was the best online experience I had in a very long time, Quick and easy and fast free delivery. Thank you Abesofmaine.com"


Rating 10/10
5/5
2015-05-05

"I am the first time buyer from Abe's of Maine. The whole experience was great. I got a call after placing the order. I got lowest price for Nikon lens from Abe's of Maine than Amazon."


No Avatar

Memphis, TN
Rating 2/10
1/5
2015-05-01

"Classic bait and switch scammy sales tactics if I ever saw them. Let me tell you how nearly all of their orders will go, including yours:
1- You go to their site and look for product XYZ, see it's in stock and for a good price, and you purchase it.
2- A few days later you get a phone call from a sales rep who is "just trying to be helpful" and warn you that you've purchased an item intended for sale outside the US, a so called "Import Model". Despite them acting like they're trying to be helpful with their phone call, you will notice on their website that they go to very little effort to help distinguish these "import models" from the models they call EVERYONE to tell them to upgrade to.
It doesn't take a rocket scientist to figure out why they try to confuse you on the front end... because they WANT to make that "helpful" bait and switch call to you and get you to pony up a lot more money to "fix" your order. In almost all cases the "new" price is so much higher that you never would have ordered from Abes in the first place... and of course they know that too!
3- They will not ship you your item until you listen to them tell you why you need to pay a much higher price for the US model and argue with them for a bit. They will tell you the import model does not have a warranty (this may be true) and has inferior parts/picture quality/batteries/etc (this is almost never true). If you agree to pay the difference to get the US model then they've "won". If you don't agree to pay the difference then they will tell you the import model is on back order for several weeks and they don't know when they might be able to fulfill your order. You will be told this even though your item said "in stock" when you ordered it and probably still says "in stock" as your sales rep is telling you it's out of stock.
4- If you still refuse to pay the full upsell ransom, they will start to 'check with their manager' and come back with negotiated lower prices to "help you out". You can either accept their negotiations, or wait for who knows how long for them to ship you the import model that is "out of stock"

It's amazing how this organization tries to spin a deceptive marketing practice as "looking out for your best interests"... I lost track of the number of lies I was told in one 10 minute phone call.
"


Rating 8/10
4/5
2015-04-28

"I had a issue about the model / import version of a LG TV. The Manager Frank called and apologized for the confusion. He was able to correct the problem and offer me a free extended warranty plan. I will update review once I have receive the paperwork to increase my rating. Thank You Abe's Of Maine for the reply"


Rating 10/10
5/5
2015-04-28

"Low pricing, many selections to choose from on the site. Representative was extremely knowledgeable in helping me select the best product for my needs. Products ship fast! Will order again and again."


Rating 10/10
5/5
2015-04-28

"Good Service and better prices.."


Rating 2/10
1/5
2015-04-27

"Update 5/13/15 - Much to my non-surprise, I never received my TV even after a rep from Abe's contacted me regarding this initial post. They were shocked that I had given them a bad review on reseller ratings and wanted to ensure that I was happy with my experience with them... My order has now been lost in the void and I'm positive I will never receive what I ordered from them. Be wary of any extremely positive reviews of this place. I'm convinced that they're almost all bogus.

I ordered a Samsung UN75HU8550 TV from Abe's on 4/26. The next morning, I received an email and simultaneous phone call in order to "confirm" my order. It turns out that the model that is showing up on google shopping and other various websites isn't for the "US model" and are, instead, Canadian versions that "will not work" in the US. I was asked to upgrade my order to the US model that costs ~$1600 more than the order that I placed.
This seems like a classic bait and switch scheme and I am not happy. When I pointed out to the sales rep that I used to live in Canada and that there was no difference between the TVs in the great white north and the states, he told me that they just wouldn't be compatible and that I was incorrect (former Toronto expat here).
Regardless, this is extremely deceptive advertising and I doubt that anyone gets anything that they order from Abe's at the price that they place the order for on the website.
The constant upselling makes me cringe. I would definitely not recommend Abe's to anyone that's shopping for... anything.
"


Rating 10/10
5/5
2015-04-26

"Great customer service over the phone. Went out of their way to make sure I was pleased with my order, with no pressure to "buy up". Received product quickly, exact as ordered, and it works great!"


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Abe of Maine participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,591 merchant members.