We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Full Rating Profile
  • Rating 3.17/10 22 reviews

    3.17 / 100
    Facebook share
    AV UK Ltd is not a merchant member
    AV UK Ltd does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • AV UK Ltd contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 23 Customer Reviews

  • 1
  • 2
Rating 2/101/5
modified review posted

"Avoid AVU UK Ltd they are useless scammers!!!!!!
Asked for help choosing correct remote, communicated quickly with details of what to order, so I ordered it. When it came didn't do a thing. Contacted them to arrange return refund or replacement and heard nothing!!!!
Don't go near them with a barge pole!!!!!!
Steve Jones

modified review This review was modified by seajones on January 01 2011 08:33:15 AM

Rating 2/101/5
modified review posted

"Do not touch this company.ordered a remote that their website recomended for my tv, it arrived within 2 days, but does not communicate with my tv. I emailed asking for their assistance. On the 18 Dec 09 After second email they asked if I could provide a picture of the original remote, which I replied that I had lost the remote that was why I was buying a new one. Todate I have had no responce even when asked if I could return this item for a refund"

modified review posted

"I wish I'd read these reveiws before ordering, PLEASE PLEASE stay clear of this company!! I ordered a 42" TV for my daughter and son in law for a Christmas present, they are watching a portable after moving in to their new home. I ordered it on the 10th December and now its the 22nd December and no TV has arrived yet!! It states next day delivery, that's a laugh and ringing them is a joke they never answer!! The money has been taken out of my bank so I want my TV NOW!!!!"

Rating 2/101/5
modified review posted

"Do NOT use AV UK LTD - they are a total rip off! I ordered a Remote which showed as in stock on 30th November, 2009 - I received it 10 days later!! Their testimonials on their site mention a 2 DAY turnaround - do not believe this, this is not the case. They dont answer emails and dont answer the phones. So if you have any problem in either not receiving your order or it is the wrong one - be warned there is no after sales service. They dont want to know! I had to threaten them with the Office of Fair Trading for them to even reply to me. As it was this was 8 days later.

Steer clear of AV UK Ltd - suffice to say I will NOT be using them again, and will tell everyone I know - not to either.


modified review This review was modified by Gorgeous Julie on December 11 2009 06:22:54 AM
Rating 10/105/5
modified review posted

"I ordered a remote control with a little trepidation as the control advertised with this company was cheaper than others I found.. I recieved it with efficiency 2 days later and have just, at last, tuned in the TV!! I have practised channel hopping, vulume turning and tuning so far all to my satisfaction.. therefore I would surmise that I would use AV uk ltd again. With Thanks."

Rating 2/101/5
modified review posted

"I paid for a genuine item and have received a fake. Have emailed store but they are not interested in helping. I have reported the matter to Trading Standards.

I would advise you to steer clear.

Rating 6/103/5
modified review posted


modified review This review was modified by Sam35 on September 16 2009 06:06:04 AM
Rating 2/101/5
modified review posted

"Rip off. Good service during order and dispatch but the remote supplied doesn't work with the TV as ordered, appears to be a generic remote and came with no documentation. The follow up to my complaints has been non existent.
I wouldn't recommend them to anyone

See all Merchant Members »