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"Avoid AVU UK Ltd they are useless scammers!!!!!!Asked for help choosing correct remote, communicated quickly with details of what to order, so I ordered it. When it came didn't do a thing. Contacted them to arrange return refund or replacement and heard nothing!!!!Don't go near them with a barge pole!!!!!!Steve Jones"
"Do not touch this company.ordered a remote that their website recomended for my tv, it arrived within 2 days, but does not communicate with my tv. I emailed asking for their assistance. On the 18 Dec 09 After second email they asked if I could provide a picture of the original remote, which I replied that I had lost the remote that was why I was buying a new one. Todate I have had no responce even when asked if I could return this item for a refund"
"I wish I'd read these reveiws before ordering, PLEASE PLEASE stay clear of this company!! I ordered a 42" TV for my daughter and son in law for a Christmas present, they are watching a portable after moving in to their new home. I ordered it on the 10th December and now its the 22nd December and no TV has arrived yet!! It states next day delivery, that's a laugh and ringing them is a joke they never answer!! The money has been taken out of my bank so I want my TV NOW!!!!"
"Do NOT use AV UK LTD - they are a total rip off! I ordered a Remote which showed as in stock on 30th November, 2009 - I received it 10 days later!! Their testimonials on their site mention a 2 DAY turnaround - do not believe this, this is not the case. They dont answer emails and dont answer the phones. So if you have any problem in either not receiving your order or it is the wrong one - be warned there is no after sales service. They dont want to know! I had to threaten them with the Office of Fair Trading for them to even reply to me. As it was this was 8 days later.Steer clear of AV UK Ltd - suffice to say I will NOT be using them again, and will tell everyone I know - not to either."
"I ordered a remote control with a little trepidation as the control advertised with this company was cheaper than others I found.. I recieved it with efficiency 2 days later and have just, at last, tuned in the TV!! I have practised channel hopping, vulume turning and tuning so far all to my satisfaction.. therefore I would surmise that I would use AV uk ltd again. With Thanks."
"I paid for a genuine item and have received a fake. Have emailed store but they are not interested in helping. I have reported the matter to Trading Standards.I would advise you to steer clear."
"REMOTE RECEIVED WITHOUT DOCUMENTATION.ALL IN ALL QUICK POSTAGE, OK PRODUCT"
"Rip off. Good service during order and dispatch but the remote supplied doesn't work with the TV as ordered, appears to be a generic remote and came with no documentation. The follow up to my complaints has been non existent. I wouldn't recommend them to anyone"
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