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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1001 Flagpole Ct.
    • Contact: info@aed.com
    • Phone: 855-233-0266
    • Customer Support: 855-233-0266
    • Business Hours: 8am - 5pm CST, Monday - Friday
    • Fax: 615-786-0896

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

84 Customer Reviews

Rating 8/10
4/5
modified review posted

"Shipping seemed to take a little bit more than I expected but other than that it was a fine shopping experience."


Rating 4/10
2/5
modified review posted

"Due to a recall I was required to send in one of our AED's in exchange for a new one. Due to a serial number/location discrepancy I was then required to send the new one back. The original unit now has 2 bars and a battery symbal on it."


Rating 10/10
5/5
modified review posted

"Customer Service Rep very helpful"


Rating 10/10
5/5
modified review posted

"Product worked perfectly and shipped on time!"


Rating 10/10
5/5
modified review posted

"We ordered our Philips AED from AED.com. It was delivered ahead of schedule, but the pads that came with it were nearly to their expiration date. There was a note included telling us that we would receive new pads soon at no additional charge. Sure enough, within 30 days, we had a full set of new pads. So, in essence, we received double the number of pads that we were promised. I would recommend AED.com to a friend. In fact, I have!"


Rating 10/10
5/5
modified review posted

"The product arrived very quickly and was exactly what we ordered."


Rating 8/10
4/5
modified review posted

"Seemed expensive for what I was ordering.

"


Rating 8/10
4/5
modified review posted

"It took awhile to get the product but when I did I was very pleased with it"


Rating 10/10
5/5
modified review posted

"A great company to deal with."


Rating 4/10
2/5
modified review posted

"Back order without any idea when the order will be fulfilled. Not the first time. If we had a medical emergency and needed these pads it could cost a life..."


Rating 10/10
5/5
modified review posted

"Fast Shipment, easy to order."


Rating 10/10
5/5
modified review posted

"Fast & Easy, Good service"


Rating 10/10
5/5
modified review posted

"Product as ordered and their follow maintenance service has been great as well."


AED.com's Avatar
Brentwood, TN
Rating 10/10
5/5
modified review posted

"Simple and helpful ordering process! "


Rating 6/10
3/5
modified review posted

"Received my refurbished AED for the company I work for but did not receive a manual with it.
Had to find the manual on line from the manufacturer.
"


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